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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel connected to the convention centre in Chang Khlan with 2 restaurants

Choose dates to view prices

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Outdoor pool
Executive Room
2 bars/lounges, poolside bar
Interior entrance
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Check out the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Popular LocationChiang Mai Night Bazaar16 min walk
  • Popular LocationTha Phae Gate4 min drive
  • Popular LocationSunday Walking Street Market5 min drive
  • AirportChiang Mai (CNX-Chiang Mai Intl.)16 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Bidet
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Property entrance
Empress Premier Hotel
Pool
Hot tub
Spa
Kids pool
4.8 out of 5, Exceptional, (218)
The price is NZ$124
for 1 night
includes taxes & fees
31 May - 1 Jun
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About the area

Chiang Mai

The Empress Hotel Chiang Mai places you in the centre of Chiang Mai, connected to the convention centre and within a short 5-minute stroll of Art in Paradise and Chiang Mai Night Bazaar Shopping Centre. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The coffee shop, Chao Nang Coffee Shop, serves Thai cuisine and is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Chang Khlan hotel include Chiang Mai Night Bazaar and Warorot Market.

What's nearby

  • Riverside - 4 min walk
  • Chiang Mai Night Bazaar - 16 min walk
  • Tha Phae Gate - 4 min drive
  • Warorot Market - 4 min drive
  • Sunday Walking Street Market - 5 min drive

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive

Restaurants

  • นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - 3 min walk
  • บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - 2 min walk
  • ราดหน้าหม้อดินเสวยนครปฐมโอชา - 2 min walk
  • ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - 1 min walk
  • Ristorante Da Antonio - 2 min walk

About this property

The Empress Hotel Chiang Mai

Family-friendly hotel connected to the convention centre in Chang Khlan with 2 restaurants
The Empress Hotel Chiang Mai offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly The Empress Hotel Chiang Mai. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

  • 375 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1989
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
The Empress Hotel Chiang Mai offers 375 accommodations with minibars and a safe. Satellite televisions are provided.

Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Empress Hotel Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 850.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

What is the cancellation policy at The Empress Hotel Chiang Mai?

The Empress Hotel Chiang Mai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Empress Hotel Chiang Mai?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at The Empress Hotel Chiang Mai on 27 May 2024 start from NZ$150.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Empress Hotel Chiang Mai?

Yep, The Empress Hotel Chiang Mai has a free self car park and free extended parking.

Does The Empress Hotel Chiang Mai have a pool?

The Empress Hotel Chiang Mai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The Empress Hotel Chiang Mai?

The Empress Hotel Chiang Mai features an outdoor pool, a steam room and 2 restaurants.

Is The Empress Hotel Chiang Mai family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Empress Hotel Chiang Mai is a hit with families.

Does The Empress Hotel Chiang Mai serve breakfast?

Yeah, guests give high marks to the buffet brekkie here! Served daily, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Empress Hotel Chiang Mai?

No, but there's an airport shuttle that runs from 6 AM - midnight on request for a fee.

Is there a bar or restaurant at The Empress Hotel Chiang Mai?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Empress Hotel Chiang Mai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Empress Hotel Chiang Mai?

No, pets and service animals are not allowed.

Is there a golf course on site at The Empress Hotel Chiang Mai?

There isn't one on site, but Chiengmai Gymkhana Club is a short 19-minute walk away.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews" "
Rating 8 - Good. 258 out of 1000 reviews" "
Rating 6 - Okay. 46 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Randall, Bardstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and the upgrade we received was great. The only knock or issues I had was the Air Conditioner did not do well at night and the shampoo and soap was tiny little bottles. Not enough to wash one person much less two
Stayed 2 nights in Feb 2024

10/10 Excellent

Bounkeo, Kansas City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, easy access
Stayed 1 night in Feb 2024

8/10 Good

Angel j

Staff members entered my room here while I was gone with do not disturb sign on door took a bottle of alcohol from bar area and entered private space with all my belongings this is unexcusable unexceptionable and down right wrong to enter a guests room that has a do not disturb sign on the door take liquor from bar area I have been sober for going on 4 years Do not trust or stay at this place under any circumstances.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Chiang mai hotel
Beds and pillow were hard. Food was bland for the tourists. Very nice Staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful - especially front desk staff, specifically Aoy. Would certainly recommend it.
Stayed 2 nights in Jan 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upgraded on arrival and received a beautiful gift basket! Aoy sp?the concierge was wonderful and gave us good advice. Room was comfortable and clean, breakfast good. Night Market is walkable. Would recommend and will stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing place to stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary, Vancouver

Liked: Amenities, property conditions & facilities
Welcome gift on check in. Excellent efficient, courteous service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bruce, Lake Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but great experience
Stayed 1 night in Jan 2024