2/10 Terrible
Jacks, NZ
23 Apr 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Noone here when we arrived at 1.55pm and still no one here later in the afternon when we tried to check in -I had booked 3 rooms for 3 different groups and they had pre charged my credit card as much as they could prior to us arriving This has never happened before i have always been told this just a holding card as this is a small limit card I dont actually use it to pay my own accommodation or anyone elses I book and this has put the card into overdraught I was told they could only refund $300 a day they did this Fri and Mon so didnt get into credit status over the weekend -really angry about this its never happened before unacceptable, Place very very run down and not clean -had to ask for clean towels and loo paper, toliet not bolted down properly,sink taps also not attached properly,shower floor moved and leaked into the next door toliet, no dish cloth,rubbished not emptyed during the stay,furniture very shabby and worn out, property wasnt clean, bed roll together a issue - AWFUL PLACE VERY DISAPPOINTED.
Jacks
Stayed 3 nights in Apr 2018