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A luxury stay in the heart of Gold Coast awaits you at Dorsett Gold Coast. You'll find The Star Gold Coast a few steps away and Gold Coast Convention and Exhibition Centre within a 10-minute stroll. Highlights at this eco-certified hotel include a full-service spa, an outdoor swimming pool, and a poolside bar.
Jin Café and Bar is the hotel's own bar. Enjoy the gym and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of limited parking.
Sights within a 20-minute walk of this 4.5-star Broadbeach hotel include The Oasis and Pacific Fair Shopping Centre.
Dorsett Gold Coast ratings based on 466 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Dorsett Gold Coast
Everyone (185)Couples (154)Family (62)
1 out of 5
The room was not what was advertised. It was solely set up for disability with poor appointments in the room and unsafe bathroom area as you had to stand in water to us electrical appliances at the basin as the whole floor was an open wet area. Very disappointing.
Posted by Nicholas on 26 Apr. 2024
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Comment from Hotel Management
26 Apr. 2024
by Hannah Kennish
Dear Nicholas,Thank you for sharing your recent experience with us.We regret to hear about your disappointment with the room. It's important to note that the room you booked was designated as accessible and was equipped with features tailored to guests with specific needs. We would like to clarify that while accessible rooms are advertised and sold as such on Expedia, we have many other room types available to book, and we apologize for any confusion that may have arisen.Your feedback regarding the safety and functionality of the bathroom is appreciated, and we will review this aspect to ensure the comfort and well-being of all our guests.We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying experience in the future.Warm regards,Hannah KennishOperations ManagerDorsett Gold Coast
4 out of 5
Great stay. Beautiful.
Posted by Dean on 26 Apr. 2024
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Comment from Hotel Management
26 Apr. 2024
by Hannah Kennish
Dear Dean,Thank you for taking the time to share your feedback. We're glad to hear that you had a great stay and found our property beautiful. If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We value your input and hope to welcome you back for an even better experience in the future.Warm regards,Hannah KennishOperations Manager
1 out of 5
Posted by Jason on 20 Apr. 2024
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Comment from Hotel Management
26 Apr. 2024
by Hannah Kennish
Dear Jason,Thank you for taking the time to share your feedback with us.We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to learn more about your concerns to improve our services. If you would be willing to provide further details, please don't hesitate to reach out to us directly.We appreciate your feedback and hope to have the opportunity to better serve you in the future.Best regards,Hannah KennishOperations Manager
5 out of 5
cleaning was superb
Posted by Suzanne Dorothy on 9 Apr. 2024
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Comment from Hotel Management
11 Apr. 2024
by Zac Graham
Good Afternoon Suzanne,Thank you so much for your wonderful 5/5 review! We are so glad that you enjoyed your stay with us, and appreciate you highlighting our high level of cleanliness as a standout - this is truly appreciated!We look forward to welcoming you back in the future for another amazing experience.Warmest Regards,Zac and the Dorsett Gold Coast Team
5 out of 5
Posted by Lydia on 8 Apr. 2024
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Comment from Hotel Management
30 Apr. 2024
by Zac Graham
Good Morning Lydia,Thank you so much for your perfect 5/5 review! We are so thrilled that you enjoyed your stay with us, and hope to see you again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team
5 out of 5
Posted by Lester on 5 Apr. 2024
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Comment from Hotel Management
8 Apr. 2024
by Zac Graham
Good Afternoon Lester,Thank you so much for your perfect 5/5 review! We are so thrilled that you enjoyed your recent experience, and hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team
5 out of 5
Posted by Tim on 4 Apr. 2024
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Comment from Hotel Management
26 Apr. 2024
by Hannah Kennish
Dear Tim,Thank you for taking the time to share your feedback! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is what drives us, and we're glad to have met your expectations. Should you choose to visit us again in the future, we'll be here to ensure another wonderful stay.Warm regards,Hannah KennishOperations Manager
5 out of 5
Posted by Krystal on 30 Mar. 2024
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Comment from Hotel Management
19 Apr. 2024
by Zac Graham
Good Morning Krystal,Thank you so much for your perfect review! This means so much to us.We hope to see you back at the Dorsett Gold Coast again in the near future.Until then, please stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team
4 out of 5
Food very ordinary
Posted by Caroline on 29 Mar. 2024
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Comment from Hotel Management
1 Apr. 2024
by Zac Graham
Good Morning Caroline,Thank you very much for your review. We are glad that you enjoyed most aspects of your stay with us, and have shared your feedback regarding the food with our Assistant Venue Manager for review. We hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team
5 out of 5
It was a very convenient place to stay, it had some luxury & am amenities were well maintained.
The staff was helpful & friendly.
We enjoyed it thoroughly.
Posted by Richard on 3 Mar. 2024
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Comment from Hotel Management
6 Mar. 2024
by Zac Graham
Good Morning Richard,Thank you so much for your perfect 5/5 review! We are so glad that you enjoyed your stay with us so much, and loved seeing your highlight of our wonderful team members - this makes us so proud! We hope to see you back again soon, but until then, please stay safe and take care.Warmest Regards,Zac and the Dorsett Gold Coast Team
Dorsett Gold Coast offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. The luxury Dorsett Gold Coast also features a terrace, a garden, and a picnic area. This 4.5-star Gold Coast hotel is smoke free.
313 guestrooms or units
Deli
Poolside lounge chairs
Umbrellas for the pool
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-in
Storage area for luggage
Front-desk safe
Concierge
Terrace
Garden
Outdoor picnic space
Newspapers in lobby (free)
No smoking on site
Bar or lounge
Bar by the pool
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Room Amenities
Dorsett Gold Coast offers 313 air-conditioned accommodations with safes and designer toiletries. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, hair dryers, and toothbrushes and toothpaste. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room dining (24 hours)
Smart television
Digital channels
Pillow options
Shower
Rainfall showerhead
Housekeeping (daily)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Wardrobe or closet
Toothbrush and toothpaste
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Jin Café and Bar - Onsite bar.
Harvest Buffet - Onsite buffet restaurant. Open daily.
Kiyomi - Onsite fine-dining restaurant. Open daily.
Cucina Vivo - Onsite restaurant. Open daily.
Garden Kitchen & Bar - Onsite restaurant. Open daily.
24-hour room service is available.
Spa Services
Facial treatments
Number of treatment rooms 10
Outdoor treatment areas
Couples treatment rooms
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
No rollaway/extra beds available
No lifts
Parking height restrictions apply
Debit cards
Staffed front desk
Smoke detector
LGBTQIA friendly
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Food service not has not been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200 per accommodation, per day
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.95 for children
Nearby parking fee: AUD 20 per day (3 ft away)
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Dorsett Gold Coast Hotel
Dorsett Gold Coast Broadbeach
Dorsett Gold Coast Hotel Broadbeach
You should know
Registered guests are the only ones allowed to be in guestrooms.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Dorsett Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.
Onsite parking is limited.
Yep, there is an onsite spa at Dorsett Gold Coast. You'll enjoy services like facials.
Yep, and guests recommend it! Dorsett Gold Coast has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.
Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Dorsett Gold Coast.
No, Dorsett Gold Coast does not offer an airport shuttle service.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
