'Alohilani Resort Waikiki Beach

5.0 star property
Delightful beach resort with Access to hot tub
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Room options

Standard Room, 1 King Bed

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View, Oceanfront

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Diamond Head)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View (Diamond Head)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, View, Oceanfront

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Ocean View (Roll-In Shower)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bathtub Grab Bars, Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bathtub Grab Bars, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Bathtub Grab Bars, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Roll-in Shower, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Honolulu

A luxury stay in Honolulu awaits you at 'Alohilani Resort Waikiki Beach. Within steps you'll find Kuhio Beach Park and Duke Kahanamoku Statue. Highlights at this beach resort include 5 restaurants, an outdoor swimming pool and a poolside bar. .The buffet restaurant, Longboard Club Lounge, serves American cuisine and is open for breakfast. Enjoy the gym, outdoor tennis court, Hot tub and pool cabanas. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10 AM and on weekends between 8:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Waikiki resort include International Market Place and Honolulu Zoo.

What's nearby

  • Waikiki Beach - 2 min walk
  • Kuhio Beach Park - 2 min walk
  • International Market Place - 6 min walk
  • Honolulu Zoo - 8 min walk
  • Waikiki Beach Walk - 12 min walk

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 30 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Cheeseburger in Paradise - ‬2 min walk
  • ‪Eggs 'n Things - ‬1 min walk
  • ‪Musubi Cafe IYASUME - ‬3 min walk
  • ‪Oahu Mexican Grill - ‬3 min walk

About this property

'Alohilani Resort Waikiki Beach

Delightful beach resort with Access to hot tub
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at 'Alohilani Resort Waikiki Beach such as an outdoor pool, an outdoor tennis court and a hot tub.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a fitness centre and a rooftop terrace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 839 guestrooms or units
  • 38 levels
  • 2 buildings
  • 5 dining venues
  • Built in 1971
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Coffee shop
  • Bar by the pool
'Alohilani Resort Waikiki Beach offers 839 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished lanais. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 48 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10 AM on weekdays and 8:00 AM to 10:00 AM on weekends; USD 40 to 80 for adults and USD 25 to 50 for children
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Kai Coffee
  • Longboard Club Lounge
  • Momosan
  • Morimoto Asia
  • Swell Pool Bar Restaurant

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Utility fee: USD 2.00 per accommodation, per night
  • Resort fee: USD 58.99 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 to 80 for adults and USD 25 to 50 for children
  • Self-parking fee: USD 48 per day (in/out privileges)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 100.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-114-954-4448-01
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-114-954-4448-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Beach Pacific Hotel
Pacific Beach Honolulu
Alohilani Resort
Pacific Beach Hotel Honolulu
Pacific Beach
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Alohilani Waikiki Beach
Alohilani
Alohilani Resort Waikiki Beach
Pacific Beach Hotel
'alohilani Waikiki Honolulu
'Alohilani Resort Waikiki Beach Resort
'Alohilani Resort Waikiki Beach Honolulu
'Alohilani Resort Waikiki Beach Resort Honolulu

Frequently asked questions

What is the cancellation policy at 'Alohilani Resort Waikiki Beach?

'Alohilani Resort Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 'Alohilani Resort Waikiki Beach?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at 'Alohilani Resort Waikiki Beach on 1 Nov 2024 start from NZ$581.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 'Alohilani Resort Waikiki Beach?

Yep, 'Alohilani Resort Waikiki Beach has a self car park with in/out privileges for USD 48 per day. Onsite parking is limited.

Are there any beaches close to 'Alohilani Resort Waikiki Beach?

Yep, 'Alohilani Resort Waikiki Beach is a short 2-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at 'Alohilani Resort Waikiki Beach?

There's no onsite spa, but this property does offer services like massages.

Does 'Alohilani Resort Waikiki Beach have a pool?

Yep, and guests love it! 'Alohilani Resort Waikiki Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8 AM to 10:00 PM.

What luxury perks are available at 'Alohilani Resort Waikiki Beach?

'Alohilani Resort Waikiki Beach features an outdoor pool, 1 hot tub and 5 restaurants.

What makes 'Alohilani Resort Waikiki Beach a romantic place to stay?

1 hot tub and ocean-view dining, as well as private lanais in the guestrooms, all help set the scene for a romantic weekend at 'Alohilani Resort Waikiki Beach.

Is 'Alohilani Resort Waikiki Beach family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that 'Alohilani Resort Waikiki Beach is a hit with families.

Does 'Alohilani Resort Waikiki Beach serve breakfast?

You bet, buffet brekkie is served on weekdays from 6:00 AM to 10 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at 'Alohilani Resort Waikiki Beach?

No, 'Alohilani Resort Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at 'Alohilani Resort Waikiki Beach?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at 'Alohilani Resort Waikiki Beach?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at 'Alohilani Resort Waikiki Beach?

There isn't one on site, but Ala Wai Golf Course is a short 15-minute walk away.

'Alohilani Resort Waikiki Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1244 out of 2338 reviews" "
Rating 8 - Good. 506 out of 2338 reviews" "
Rating 6 - Okay. 295 out of 2338 reviews" "
Rating 4 - Poor. 177 out of 2338 reviews" "
Rating 2 - Terrible. 116 out of 2338 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RUBIE G

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and accessible to everything.
Stayed 8 nights in Jul 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Vanrith

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 7 nights in Jun 2024

8/10 Good

petr

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good hotel, lots of extra charges at check out, the list of extra fees (some really ridiculous, like a “tree fee”) was 3pages long.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yna Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
11/10
Stayed 7 nights in Jul 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 4 nights in Jul 2024

10/10 Excellent

CHAVON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

scarleth Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is across of wikiki beach. This property is renovated and looks more modern compared to the hotels next to it. I stay in 8 floor room 803 with ocean view balcony. The housekeeper of the floor Nora was amazing very friendly and humble. My room was clean the 6 nights I stay in the hotel. Towels where offered daily. The rooftop bar and pool in the 5 floor was gorgeous my husband and I had dinner 3 times in rooftop during our stay. The hotels smells fresh and clean. The hotel has two coffee shops for quick breakfast. It also has 5 restaurants with extensive options for dinning. The staff who work here are friendly and caring.Overall my experience was amazing.
Stayed 5 nights in Jul 2024

10/10 Excellent

Glennis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing hotel to stay in
Stayed 5 nights in Jul 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just steps from Waikiki beach, and a short walk to great dining and shopping options. The hotel itself had a gorgeous lobby, but our room was less than impressive. Average at best, and we did not receive a room upgrade as was listed in our reservation. The receptionist said it was because they did not have any upgraded rooms available, however when I looked online, it showed availability. Room was clean but not sound proofed well, so we had to download a sound machine on our phone to drown out the noise at night from other guests and nearby traffic. There also was not a clock in the room which we thought was odd. Overall it was a nice place to stay and the location was perfect. Just not sure we would stay here again for the price.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star!
Very nice hotel! We had a pleasant stay and would love to go back! My son loved the big fish tank!
Stayed 3 nights in Jul 2024

8/10 Good

Richard B, Reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is aware the Elevators get completely overloaded at peak times. An upgrade to newer controls would be a benefit, make the upper floors separate from the lower, run express for higher floors
Stayed 4 nights in Jul 2024

4/10 Poor

Chyna

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Wilson, Las Vegas

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Did not feel like a VIP, did not have WiFi. Elevator was bad. Had to use the stairs going down from the 6th floor because it took forever!!!
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Elevators!
Reasonably priced. Geared to younger crowd. Lack of elevators meant long lines and waiting times. Highly annoying.
Stayed 3 nights in Jul 2024

10/10 Excellent

Beatriz Adriana De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way the pool is because you can see the beach while you’re in the pool, the decorative pool is nice with live music and the food and drinks were so good, I totally recommend this hotel, is unique and very convenient for going to the beach just getting down the room and cross the street…even you go grab a snack in front of the elevator, definitely the best experience we had as a family and we can’t wait to go back to make more memories together.
Stayed 5 nights in Jul 2024

8/10 Good

Robert

Stayed 3 nights in Jul 2024

8/10 Good

Maylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing but one thing i feel can improve is the elevator accessibility. We were waiting long periods of time just to get to the lobby.
Stayed 2 nights in Jul 2024

10/10 Excellent

Meloney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’m having a great time and the Resort is beautiful! Staff are very helpful and polite; shopping is very plentiful.
Stayed 6 nights in Jul 2024

10/10 Excellent

Paul, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay, great area, very walkable. Great views of the ocean and beach!
Stayed 11 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Waikiki A’lohilani Hotel
Check-in time is 3 pm. I arrived at hotel at 4:30 pm and my room is not ready…I finally got my room at 8:30 pm - after a ten hour flight. Manager credited my room account with 200 credits. Resort has two towers - but for beachside rooms - a customer has to stay at Older Tower, Signature Restaurant at resort is Morimoto’s Asia with great food and atmosphere on the second floor. I used my hotel credits there.
Stayed 11 nights in Jul 2024

10/10 Excellent

Julia

Stayed 6 nights in Jul 2024

10/10 Excellent

Julie J

Stayed 4 nights in Jul 2024

8/10 Good

Oscar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
When asking staff question’s a lot didn’t know the answer or provided incorrect answer that led to the runaround. Also breakfast tickets were not provided up front therefor we had to figure out our self’s on what was happening since it’s a service we paid for and given the runaround then as well. Our room was dirty bathroom and sink areas I took pictures and shown to the front desk. They our stay we meet the cleaning lady she was a sweet heart we also felt bad for her because from the looks of it they don’t have many cleaning staff. The spa was also great However for a relaxing spa idk why they would have the gym and spa in the same area because the machines are pretty loud. Over all it was a good experience just a few things that can improve. Thank you
Stayed 5 nights in Jul 2024

10/10 Excellent

KIMBERLY

Stayed 8 nights in Jul 2024