Lanai Riverside Apartments

4.5 star property
Luxury aparthotel connected to a shopping centre in Mackay with free parking

Choose dates to view prices

Photo gallery for Lanai Riverside Apartments

Exterior
BBQ/picnic area
Apartment, 1 Bedroom
Apartment, 3 Bedrooms
Free toiletries, hair dryer, towels
Reviews
8.8

Excellent

Popular amenities

  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • PoolPoolPool
  • WasherWasherWasher
  • DryerDryerDryer
  • Parking includedParking includedParking included

Check out the area

Map
20 River Street, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon2 min walk
  • Popular LocationHarrup Park3 min drive
  • Popular LocationMackay Base Hospital5 min drive
  • AirportMackay, QLD (MKY)11 min drive

Room options

Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Apartment, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 158 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 97 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Mackay

Lanai Riverside Apartments puts you in the heart of Mackay, connected to a shopping centre and within steps of Bluewater Lagoon and Caneland Central. Highlights at this luxury aparthotel include a restaurant, an outdoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features an LCD TV with digital channels, along with a washer/dryer, free WiFi and a furnished balcony. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A living room, a dining area and a coffee/tea maker are also available. Housekeeping is available on request. .The restaurant, Tropical Phoenix Garden, is open for lunch and dinner. Enjoy the gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4.5-property class Mackay aparthotel include Artspace Mackay and Jubilee Park.

What's nearby

  • Bluewater Lagoon - 2 min walk
  • Caneland Central - 2 min walk
  • Mackay Enertainment and Convention Centre - 12 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • The Bavarian Mackay - 5 min walk
  • Austral Hotel - 5 min walk
  • Subway - 6 min walk
  • Gloria Jean's Coffees Mackay Caneland - 4 min walk
  • Hungry Jack's - 5 min walk

About this property

Entire place

Lanai Riverside Apartments

Luxury aparthotel connected to a shopping centre in Mackay with free parking
There's a restaurant on site. WiFi is free in public spaces. Lanai Riverside Apartments offers its guests an outdoor pool, a sauna, and a fitness centre. Event space at this aparthotel measures 172 square feet (16 square metres) and includes a conference centre. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Lanai Riverside Apartments. Free self parking is available.

This 4.5-star Mackay aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 11 levels
  • 172 sq ft of conference space
  • 16 sq. m of conference space
  • Built in 2009
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Dining venue
Lanai Riverside Apartments offers 36 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

This Mackay aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Languages

English

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Family friendly

  • Cot: AUD 15 per night

Restaurants on site

  • Lets Do Greek
  • Marque Bar & Grill
  • Tropical Phoenix Garden

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Coffee/tea maker
  • Electric kettle
  • Cleaning supplies
  • Cookware/dishes/utensils

Dining

  • A restaurant
  • Limited room service

Bedrooms

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference centre (172 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guide
  • Wedding services

Location highlights

  • Connected to a shopping centre
  • On the river
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the business district
  • In the shopping district
  • In the city centre

Things to do

  • Gym on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 36 rooms
  • 11 floors
  • 1 building
  • Built in 2009
  • Individually decorated

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

What is the cancellation policy at Lanai Riverside Apartments?

Lanai Riverside Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lanai Riverside Apartments?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Lanai Riverside Apartments on 3 Jun 2024 start from NZ$247.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lanai Riverside Apartments?

Yep, Lanai Riverside Apartments has a free self car park and free extended parking.

Are there any beaches close to Lanai Riverside Apartments?

The closest beach to Lanai Riverside Apartments is Lamberts Beach (8.5 km).

Does Lanai Riverside Apartments have a pool?

Lanai Riverside Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Lanai Riverside Apartments a romantic place to stay?

A bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Lanai Riverside Apartments.

Is Lanai Riverside Apartments family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Lanai Riverside Apartments is a hit with families.

Is there a free airport shuttle available at Lanai Riverside Apartments?

No, Lanai Riverside Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Lanai Riverside Apartments?

Yep, you can grab a meal at Lanai Riverside Apartments's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Lanai Riverside Apartments?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Lanai Riverside Apartments?

No, pets are not allowed.

Lanai Riverside Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 234 out of 393 reviews" "
Rating 8 - Good. 106 out of 393 reviews" "
Rating 6 - Okay. 27 out of 393 reviews" "
Rating 4 - Poor. 19 out of 393 reviews" "
Rating 2 - Terrible. 7 out of 393 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were bigger and better then expected and pool area was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money
Stayed 2 nights in Mar 2024

2/10 Terrible

John

Stayed 6 nights in Jan 2024

10/10 Excellent

Karli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing i could fault was the mattress. It was oldcand hard.
Stayed 2 nights in Jan 2024

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

2/10 Terrible

Susan

Stayed 7 nights in Dec 2023

2/10 Terrible

Gabrielle

Stayed 1 night in Dec 2023

6/10 Okay

Kerri

Travelled with partner
Liked: Cleanliness, amenities
Walking distance to pub and shops, great pool. However, they need blockout curtains in the bedrooms as the outside lights shine in the rooms through the thin blinds all night, and then the sun shines through from 4.30am so you can’t get any sleep! The lounge doors also need curtains for privacy, and to keep the lights and sun out.
Stayed 1 night in Dec 2023

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness
Spacious, clean and very modern
Stayed 2 nights in Nov 2023