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 Melbourne •1 Room
 Melbourne • 1 Room
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The Hotel Windsor

5-star property
111 Spring Street, Melbourne, VIC 0508 053 286
Choose Dates
4.3 out of 5
Very good!
See all 312 wotif Reviews

"It’s a beautiful old building. Walking distance to most places. Although probably ready for a refresh " More

By a verified traveller on Sun 21 Apr 2024

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at The Hotel Windsor. Within just a 15-minute stroll, you'll find Bourke Street Mall and Melbourne Central. Highlights at this boutique hotel include 2 restaurants, a bar/lounge, and a conference center.

The restaurant, One Eleven Spring Street, is open for breakfast and dinner. Cricketers Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. 5770 square feet (536 square meters) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 5-star Melbourne Central Business District hotel include Melbourne Cricket Ground and Queen Victoria Market.

Traditional Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$203* Per night/room 5 May - 6 May

Premier Family Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Victorian Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Windsor Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Hotel Windsor ratings based on 312 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Hotel Windsor

Everyone (141) Couples (82) Family (62)
5 out of 5

Posted by on 25 Apr. 2024

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4 out of 5
It’s a beautiful old building. Walking distance to most places. Although probably ready for a refresh

Posted by on 21 Apr. 2024

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Comment from Hotel Management

21 Apr. 2024 by David G A Perry

Thanks Chris,Appreciate the feedback. Noted with thanks.With very best wishes,DavidDavid G A PerryGeneral Manager

5 out of 5

Posted by on 19 Apr. 2024

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4 out of 5
Our room was smaller than expected but comfortable. Long wait for breakfast but the service and food were excellent.

Posted by on 18 Apr. 2024

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Comment from Hotel Management

19 Apr. 2024 by David G A Perry

Dear Kerry,Thanks for the feedback. Apologies for the delays at breakfast. Last Sunday was particularly popular / busy.We have eight room and suite types, so we hope to have the pleasure of welcoming you both back to a larger room soon.With thanks and very best wishes,DavidDavidDavid G A PerryGeneral Manager

4 out of 5
The Windsor will ALWAYS BE The Windsor… But perhaps they (the management and staff) need to remember that more than their patrons Good … all good - but not great

Posted by on 17 Apr. 2024

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Comment from Hotel Management

18 Apr. 2024 by David G A Perry

Dear Adam,Many thanks.Complacency has no place at a successful business.To succeed for another 141 years, we must continue to strive for greatness every day.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

4 out of 5
Location great for mcg

Posted by on 16 Apr. 2024

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Comment from Hotel Management

18 Apr. 2024 by David G A Perry

Thanks Robert.Hope to have the pleasure of welcoming you back soon.With very best wishes,DavidDavid G A PerryGeneral Manager

3 out of 5
Great location and charm. The wifi didn’t work and when we asked for a modem it never came. The bath had multiple large chip and the desk chair fabric was stained. This was not the quality I would expect in a 5 star hotel.

Posted by on 14 Apr. 2024

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Comment from Hotel Management

14 Apr. 2024 by David G A Perry

Dear Angela,My sincere apologies.We shall investigate and ensure that these issues do not arise again.With thanks for the feedback and very best wishes,DavidDavid G A PerryGeneral Manager

3 out of 5
The Windsor is a faded grand old lady but quiet and comfortable. Very convenient to the theatre district and the Treasury Gardens opposite make for a lovely interlude on a sunny day.

Posted by on 13 Apr. 2024

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Comment from Hotel Management

14 Apr. 2024 by David G A Perry

Dear Elizabeth,You are most kind.With thanks for the feedback and very best wishes,DavidDavid G A PerryGeneral Manager

2 out of 5
We were greeted by a cockroach in the hotel room upon arrival. The staff kindly moved us, however we then walked past the original room & witnessed the staff joking about the cockroach whilst the room door was open. The new room also had issues with the toilet, which continued to flush constantly throughout the night (this was next to the bed). There was a dusty and damp feel to the hotel room, which was extremely dark even during the day. The staff were kind and approachable

Posted by on 8 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by David G A Perry

Dear Oliver,I learned about the insect on the day. Melbourne has a cricket issue at present, yet the insect mentioned is most rare.Glad we were able to fix the toilet when we became aware.With sincerest apologiesDavidDavid G A PerryGeneral Manager

5 out of 5
The Windsor is a beautiful heritage hotel with service and facilities to match. We received an unasked for room upgrade and, when we mentioned we were celebrating a wedding anniversary, a complimentary bottle of champagne. This all made for a delightful overnight bed and breakfast stay. Thank you.

Posted by on 8 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by David G A Perry

Dear Keith,Thanks for your kind words and thanks for entrusting The Windsor for such a special occasion.We look forward to the pleasure of welcoming you both back for many more.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

About the The Hotel Windsor

Location 111 Spring Street, Melbourne, VIC 3000

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5770 square feet (536 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Hotel Windsor. For a fee, parking is available. This Victorian Melbourne hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 5770 sq ft of conference space
  • 536 sq m of conference space
  • Built in 1883
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.3 km / 1.5 mi)
  • Metro station: Parliament Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

One Eleven Spring Street - This restaurant serves breakfast and dinner.

Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.

Pet Policy

  • No pets allowed

Policies

Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation.

  • Children stay free
  • Noise-free rooms not guaranteed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Children stay free - maximum age 11
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 45 for adults and AUD 23 for children
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Windsor Melbourne
  • Windsor Melbourne
  • Hotel Windsor
  • Windsor Hotel Melbourne
  • The Hotel Windsor Hotel
  • The Hotel Windsor Melbourne
  • The Hotel Windsor Hotel Melbourne

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.