Robertson Quay Hotel

3.0 star property
Family-friendly Singapore hotel in Singapore River with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Robertson Quay Hotel

View from room
Fitness facility
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Robertson Quay
    1 min walk
  • Fort Canning Park
    5 min walk
  • Clarke Quay Central
    9 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    25 min drive

Room options

Deluxe Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room (1 Single Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

About the area

Singapore

A family-friendly stay in the heart of Singapore awaits you at Robertson Quay Hotel. Within a 20-minute stroll, you'll find popular places like Orchard Road and Clarke Quay Central. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, The Sailors Restaurant, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3-property class Singapore River hotel include Raffles Place and Bugis Street Shopping District.

What's nearby

  • Raffles Place - 19 min walk
  • Bugis Street Shopping District - 20 min walk
  • Orchard Road - 20 min walk
  • Merlion - 4 min drive
  • Marina Bay Sands Casino - 5 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Wine Connection Cheese Bar - ‬2 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk
  • ‪Mondo Mio - ‬2 min walk
  • ‪Sun King Ryoriya - ‬3 min walk

About this property

Robertson Quay Hotel

Family-friendly Singapore hotel in Singapore River with free parking
Robertson Quay Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The family-friendly Robertson Quay Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Singapore hotel.

  • 148 guestrooms or units
  • 10 levels
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Robertson Quay Hotel offers 148 accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. This Singapore hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Home Beach Bar
  • The Sailors Restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Frequently asked questions

What is the cancellation policy at Robertson Quay Hotel?

Robertson Quay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Robertson Quay Hotel?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at Robertson Quay Hotel on 7 Nov 2024 start from NZ$122.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Robertson Quay Hotel?

Yep, Robertson Quay Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Robertson Quay Hotel?

The closest beach to Robertson Quay Hotel is Siloso Beach (5.2 km).

Does Robertson Quay Hotel have a pool?

Robertson Quay Hotel has an outdoor pool. The pool is open 9:00 AM to 6:00 PM.

Is Robertson Quay Hotel family-friendly?

You bet! With amenities such as supervised childcare, laundry facilities and an outdoor pool, it's no surprise that Robertson Quay Hotel is a hit with families.

Is there a free airport shuttle available at Robertson Quay Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Robertson Quay Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Robertson Quay Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Robertson Quay Hotel?

No, pets are not allowed.

Robertson Quay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 139 out of 999 reviews" "
Rating 8 - Good. 325 out of 999 reviews" "
Rating 6 - Okay. 258 out of 999 reviews" "
Rating 4 - Poor. 157 out of 999 reviews" "
Rating 2 - Terrible. 120 out of 999 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

TANG LIANG

Travelled with family
MRT is about 15 minutes walking distance, no food court or food centre, shopping centre, and convenience store in surrounding areas. Asking for room slippers and was told for extra charge
Stayed 1 night in Jul 2024

8/10 Good

Sarjit

Stayed 2 nights in Jul 2024

10/10 Excellent

Lizbeth

Travelled with family
We had an interconnecting rooms. It was like a tiny house, a place for everything and extremely comfortable. Beautifully situated on the river. Not far from anything. The luggage storage was amazing. Staff friendly and very helpful. A 7/11 close by for snacks.
Stayed 2 nights in Jul 2024

2/10 Terrible

Hongxiang

Disliked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024

6/10 Okay

Ganesh Ram

Liked: Cleanliness, staff & service
Good for short stay , excellent location ...but very small room size not advisable for family with kids
Stayed 2 nights in Jul 2024

4/10 Poor

Jeremy H

Business traveller
Liked: Cleanliness
Bad internet
The worst internet in SE ASIA, check out his 12:00 but at 11:59 they lock your card so you're trying to get out of your room you have to go back down four or six or eight floors to get your key reactivated and then threatened that they will charge you if you're not out in 15 minutes
Stayed 2 nights in Jul 2024

6/10 Okay

SENTA

Business traveller
Disliked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Quee Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Adam

Stayed 1 night in Jun 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Michelle, Concord

Liked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Terribly small
The smallest so said „standard room” I have ever had to stay in.
Stayed 6 nights in May 2024

6/10 Okay

Emiliano

Stayed 1 night in May 2024

6/10 Okay

CAROLYNE

Stayed 2 nights in May 2024

8/10 Good

IVY ELLAZAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the rooms are ok but the area are convenient for restaurants and shopping
Stayed 1 night in Apr 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jane

Stayed 1 night in Apr 2024

6/10 Okay

KIAN HEONG, Bukit Batok West Avenue 8

Things need to upgrade
Stayed 3 nights in Apr 2024

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Can't recommend
Stayed at the hotel for 3 nights and basically that was too long for the course of the hotel that's the bedrooms were incredibly small and cramped with an equally cramped bathroom and shower. Many of the facilities did not work including lights and the television and there was a general mustyness of smell in the corridors of the hotel. The one good thing about the hotel was its location but that's all
Stayed 3 nights in Apr 2024

10/10 Excellent

Berton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable bed
The bed was like sleeping on a boxspring.
Stayed 2 nights in Apr 2024

6/10 Okay

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very noisy fan in room . Mattress on bed very uncomfortable, could feel the springs …Checked and found it was upside down. Turned mattress over, only slightly better, very hard. Pillows had stains. Bed moved on floor …needed to prop with suitcases against bed base to stop it moving when sitting up in bed. A better bed is needed, in fact I should have read reviews as other guests commented on uncomfortable beds. Management seems not to have taken any notice. Very few channels on television. Tea and coffee available but would have appreciated bottles of water. Very disappointed no breakfast. All in all a basic accommodation. I would not recommend this hotel if you need a good nights sleep! Staff pleasant and helpful .
Stayed 2 nights in Apr 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is basic and economical for Singapore, if you are looking for a bit more it may worth paying the extra. The room was compact and the bed ok. Kettle provided with 1 coffee sachet each! They kept our bags all day as we had an evening flight. The pool area looked nice though we didn't use it. The area is great as it is next to the river, loads of restaurants and a supermarket nearby.
Stayed 2 nights in Mar 2024

4/10 Poor

ROBBIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I arrived early and was told even if I wanted to check in 30 mins early, I would be charged $50! I travel around the world and never heard of that. My room was VERY small, you CANNOT adjust temperature. The a/c is either off or on. The bathroom was tiny, no soap, and when you take a shower it floods the entire bathroom floor
Stayed 1 night in Mar 2024

4/10 Poor

Hitesh

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They charged almost full day rate to check in early. They had a phone in the room but nothing advising what number to dial for reception or room service etc etc. overall I wasn’t impressed at all.
Stayed 3 nights in Mar 2024