Beach Rotana

5.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Beach Rotana

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
1 bedroom, down duvets, in-room safe, blackout curtains
Exterior
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • On private beach
    On private beach
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is NZ$362
includes taxes & fees
17 Nov - 18 Nov

Explore the area

Map
10th Street, Al Zahiyah Area, Abu Dhabi, 45200
  • Abu Dhabi Mall
    1 min walk
  • Cleveland Clinic Abu Dhabi
    10 min walk
  • The Galleria
    13 min walk
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    31 min drive

Room options

Deluxe Twin Room, Balcony (Spacious)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

Basic Twin Room, Balcony (Guest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Balcony (Spacious)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Basic Room, 1 King Bed, Balcony (Guest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony, Sea View (Spacious, Sofa Bed)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Business Lounge Access, Sea View (Spacious, Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds, Business Lounge Access, Sea View (Spacious, Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Suite, 1 Bedroom, Business Lounge Access, Sea View (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 145 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Balcony, Sea View (Spacious)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds, Balcony, Sea View (Spacious)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Suite, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 65 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

Suite, Balcony, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 65 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Abu Dhabi

Beach Rotana puts you in the heart of Abu Dhabi, connected to the convention centre and within steps of Abu Dhabi Mall and Kidoos Entertainment. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .The restaurant, Trader Vic's, serves international cuisine and is open for breakfast and brunch. Spend the day at the private beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Al Zahiyah hotel include Abu Dhabi Corniche and Al Wahda Mall.

What's nearby

  • Abu Dhabi Mall - 1 min walk
  • Abu Dhabi Commercial Bank - 18 min walk
  • Abu Dhabi Corniche - 3 min drive
  • Port Zayed - 5 min drive
  • Al Wahda Mall - 5 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 31 min drive

Restaurants

  • ‪ستاربكس - ‬4 min walk
  • ‪Ladurée - ‬12 min walk
  • ‪Trader Vic's - ‬1 min walk
  • ‪Cafè Otantik - ‬3 min walk
  • ‪مطعم بوسبورس أبوظبي مول - ‬12 min walk

About this property

Beach Rotana

Hotel with private beach and full-service spa
Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Beach Rotana such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Abu Dhabi hotel.

  • 413 guestrooms or units
  • 21 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1992
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Beach Rotana offers 413 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Beds feature down duvets. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zen the Spa has 13 treatment rooms, including rooms for couples. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, Arabic, Azerbaijani, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite motorcycle parking only
  • Free extended parking on site
  • Free covered valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AED 95 for adults and AED 48 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brauhaus
  • Indigo Restaurant
  • Prego's
  • Trader Vic's

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,615 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 2 buildings
  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Please note that guests must present a valid passport or UAE ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 95 for adults and from AED 48 for children
  • Airport shuttle fee: AED 155 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard, cash, mobile payments and Apple Pay. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Beach Rotana.

Property is also known as

Abu Dhabi Beach Rotana
Beach Rotana Abu Dhabi
Beach Rotana Abu Dhabi Hotel
Rotana Abu Dhabi Beach
Beach Rotana - Abu Dhabi Hotel Abu Dhabi
Beach Rotana Hotel Abu Dhabi
Beach Rotana Hotel
Beach Rotana
Beach Rotana Hotel
Beach Rotana Abu Dhabi
Beach Rotana Hotel Abu Dhabi

Frequently asked questions

What is the cancellation policy at Beach Rotana?

Beach Rotana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Beach Rotana?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Beach Rotana on 17 Nov 2024 start from NZ$361.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Beach Rotana?

Yep, Beach Rotana has free valet parking, free extended parking and free RV/bus/truck parking.

Are there any beaches close to Beach Rotana?

The closest beach to Beach Rotana is Corniche Beach (4.9 km).

Is there a spa on site at Beach Rotana?

Yep, Zen the Spa is available for guests. You'll enjoy services like massages.

Does Beach Rotana have a pool?

Beach Rotana has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Beach Rotana?

Beach Rotana features a private beach, a full-service spa and a health club.

What makes Beach Rotana a romantic place to stay?

Couples spa treatments and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Beach Rotana.

Is Beach Rotana family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Beach Rotana is a hit with families.

Does Beach Rotana serve breakfast?

Sure does, full breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Beach Rotana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Beach Rotana?

Yep, you can grab a meal at Beach Rotana's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Beach Rotana?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Beach Rotana?

No, pets and service animals are not allowed.

Beach Rotana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1003 reviews" "
Rating 8 - Good. 278 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Abdul Aziz

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff are amazing. Got all you need to enjoy a relaxing vacation
Stayed 3 nights in Jul 2024

10/10 Excellent

István

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect everything for a friendly price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is a bit old it is still avery nice option. The staff are excellent and the breakfast buffet and dine in options were very nice
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

8/10 Good

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Good people during checkin
Stayed 4 nights in Jun 2024

10/10 Excellent

Aleixinho Cassiano

Stayed 7 nights in Jun 2024

8/10 Good

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

8/10 Good

Lara Monica, Abu dhabi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay for our vacation
Stayed 1 night in Jun 2024

10/10 Excellent

Mohamed, New York

Stayed 3 nights in Jun 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
My trip was awesome from the Zen Spa to the shisha lounge. Also eating on the waters at Finz restaurant and enjoying some me time on my balcony. I was also recommended by Charles of a restaurant across from the resort which was great too. I highly recommend this resort!
Stayed 2 nights in May 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff
Stayed 4 nights in May 2024

10/10 Excellent

Jalal

Stayed 3 nights in Feb 2024

10/10 Excellent

Amr

Stayed 2 nights in May 2024

10/10 Excellent

Arsala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as Abu Dhabi mall is attached
Stayed 4 nights in May 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Outstanding hotel, great facilities, superb staff and spotlessly clean everywhere. This was our first trip to Abu Dhabi and if we were to return we would love to come back to this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Arsala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Abu Dhabi mall, very convenient
Stayed 4 nights in May 2024

6/10 Okay

Hussain

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Borislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was on excellent level: staff, breakfast, service…
Stayed 2 nights in Apr 2024

4/10 Poor

hind

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still need renovation and shall not come back.
We booked again and with Rotana due to the need to be nearby Cleveland Hospital. unfortunately it is worse than our previous stay three weeks ago. although we booked the claimed the renovated rooms maybe this renovation took place-long time back. again hygiene and housekeeping is bad the rooms were dusty, furniture is old, bathroom needs renovation. Towels are too harsh and bad quality and they really need to consider the used detergent! Same of the linen. Staff need to be trained or maybe replaced. We were checked in by “ Safwan” as i recall not sure. He was quick and grant us connected rooms as per our request, unfortunately all the other staff are below standard, guest services hang out without listening, sometime no answer to the call. Room services were ordered and after waiting for 2 hours they claimed they didn’t receive the order!! The extra bed was a torture for my daughter uncomfortable at all. Very bad service and hotel, i use to love it more than 15 years back, i gave it two chances this month and failed me in both.
Stayed 2 nights in Apr 2024

10/10 Excellent

michael todd, Sioux Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing.
Stayed 8 nights in Apr 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024