See all properties
Save

Rixos Premium Saadiyat Island

5.0 star property
Luxury property on the beach, with 3 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Rixos Premium Saadiyat Island

Lobby
3 outdoor pools, pool umbrellas, pool loungers
Suite, 2 Bedrooms, Pool Access | Terrace/patio
Private beach, beach yoga, beach volleyball
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • All-inclusive
    All-inclusive

Explore the area

Map
Saadyat Island, Abu Dhabi, Abu Dhabi, 643660
  • Manarat Al Saadiyat
    3 min drive
  • UAE Pavilion
    3 min drive
  • Saadiyat Beach Golf Club
    6 min drive
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    31 min drive

Room options

View all photos for Premium Room, 1 King Bed, Pool Access

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, Pool Access

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Villa

Club Villa | In-room dining

Club Villa

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 200 sq m
  • Beach view
  • Sleeps 8
  • 3 Double Beds

View all photos for Family Room, 2 Bedrooms, Garden View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Room, 2 Bedrooms, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Twin Room, 2 Bedrooms, Garden View

Family Twin Room, 2 Bedrooms, Garden View

Family Twin Room, 2 Bedrooms, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Connecting Rooms

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 135 sq m
  • Sea view
  • Sleeps 7
  • 2 Double Beds

View all photos for Deluxe Room - Theme Park Tickets for 2 Adults Included

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Deluxe Room - Theme Park Tickets for 2 Adults Included

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Sea View

Family Room, 2 Bedrooms, Sea View

Family Room, 2 Bedrooms, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 90 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Pool Access

Suite, 2 Bedrooms, Pool Access

Suite, 2 Bedrooms, Pool Access

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 135 sq m
  • Sleeps 7
  • 2 Double Beds

Deluxe Twin Room, 2 Single Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 4
  • 2 Single Beds

View all photos for Villa (Privé)

Villa (Privé) | Living room

Villa (Privé)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private pool
Air conditioning
Connecting rooms available
  • 300 sq m
  • Sea view
  • Sleeps 10
  • 2 Double Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Pool Access

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Suite, 1 Bedroom, Pool Access

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property
Jumeirah Saadiyat Island Abu Dhabi
Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (263)
The price is NZ$901
for 1 night
includes taxes & fees
12 Oct - 13 Oct
Jumeirah Saadiyat Island Abu Dhabi

About the area

Abu Dhabi

A luxury stay in Abu Dhabi awaits you at Rixos Premium Saadiyat Island. You'll be within a 10-minute walk of Kai Beach and 2.2 km (1.4 mi) from Manarat Al Saadiyat. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Anjana Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The buffet restaurant, Turquoise, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the property's own lounge bar, you can stop for a drink. Spend the day at the private beach and enjoy the on-site free water park, 24-hour gym and kids' club. Business amenities include a meeting room, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and an outdoor tennis court. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Abu Dhabi property include Louvre Abu Dhabi and Abu Dhabi Corniche.

What's nearby

  • Saadiyat Beach Golf Club - 6 min drive
  • Louvre Abu Dhabi - 6 min drive
  • Abu Dhabi Corniche - 9 min drive
  • Port Zayed - 9 min drive
  • Abu Dhabi Mall - 10 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 31 min drive

Restaurants

  • ‪Rixos Premium Saadiyat Island - ‬2 min walk
  • ‪Feels - ‬5 min drive
  • ‪Blacksmith Coffee Company - ‬4 min drive
  • ‪ستاربكس - ‬8 min drive
  • ‪Matè - ‬5 min walk

About this property

Rixos Premium Saadiyat Island

Luxury property on the beach, with 3 outdoor swimming pools
Some rates at Rixos Premium Saadiyat Island are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Rixos Premium Saadiyat Island, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Abu Dhabi property.

  • 378 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 coffee shops
  • Built in 2018
  • Manager's reception (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • 1 conference room
Rixos Premium Saadiyat Island offers 378 air-conditioned accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished. A pillow menu is available. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Anjana Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Afrikaans, Arabic, English, German, Hindi, Romanian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Aja (à la carte)
  • L'olivo (à la carte)
  • Mermaid (à la carte)
  • Turquoise

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The all-inclusive rate includes meals and drinks at Turquoise buffet restaurant only. A la carte meals are not included in all-inclusive rate plans for 1-2 night stays (surcharges apply, collected at the property). In addition, the following cover charges apply at a la carte restaurants for guests staying 2-nights or more: AED 50 per person at Orient, L'Olivio, and Mermaid; and AED 150 per person for the Teppanyaki show at Aja. The cover charge for guests staying 1 night is AED 200 per person. Children (ages 6-11) are charged 50% of the cover charge, and children 5 years old and younger are not charged. Guests should contact the front desk for full details and make restaurant reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 350 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rixos Saadiyat Island Abu Dhabi Hotel All Inclusive
Rixos Saadiyat Island Abu Dhabi Hotel All Inclusive
Rixos Saadiyat Island Hotel All Inclusive
Rixos Saadiyat Island Abu Dhabi All Inclusive
Rixos Saadiyat Island All Inclusive
Rixos Saadiyat Island Abu Dhabi Hotel - All Inclusive Abu Dhabi
Rixos Saadiyat Inclusive
Rixos Saadiyat Inclusive
Rixos Premium Saadiyat Island Abu Dhabi
Rixos Saadiyat Island Abu Dhabi Hotel All Inclusive
Rixos Premium Saadiyat Island – Ultra All Inclusive
Rixos Premium Saadiyat Island All-inclusive property
Rixos Premium Saadiyat Island All-inclusive property Abu Dhabi

Frequently asked questions

What is the cancellation policy at Rixos Premium Saadiyat Island?

Rixos Premium Saadiyat Island offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Rixos Premium Saadiyat Island?

Yep, Rixos Premium Saadiyat Island has a free self car park and free valet parking.

Are there any beaches close to Rixos Premium Saadiyat Island?

Yep, Rixos Premium Saadiyat Island is a short 8-minute walk from Kai Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Rixos Premium Saadiyat Island?

Yep, Anjana Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Rixos Premium Saadiyat Island have a pool?

Rixos Premium Saadiyat Island has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Rixos Premium Saadiyat Island have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Rixos Premium Saadiyat Island?

Rixos Premium Saadiyat Island features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Rixos Premium Saadiyat Island a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Rixos Premium Saadiyat Island.

Is Rixos Premium Saadiyat Island family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Rixos Premium Saadiyat Island is a hit with families.

Are there hot tubs in the rooms at Rixos Premium Saadiyat Island?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Rixos Premium Saadiyat Island?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rixos Premium Saadiyat Island?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rixos Premium Saadiyat Island?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Rixos Premium Saadiyat Island?

No, pets are not allowed.

Rixos Premium Saadiyat Island Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 214 reviews" "
Rating 8 - Good. 54 out of 214 reviews" "
Rating 6 - Okay. 18 out of 214 reviews" "
Rating 4 - Poor. 7 out of 214 reviews" "
Rating 2 - Terrible. 9 out of 214 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and the sea are amazing. Pool was great- cool water, good, chilled not too loud music. Drinks at pool bar served very quick. Plenty of sun beds. Staff amazing and professional throughout. Lobby bar-excellent service for either a cocktail or coffee with a cake. Great decor. Aircon in the room was really annoying- had to be set really cold for the moisture/humidity not to condensate on the floor, furniture, mirrors. Although there was plenty of food and presentation was great it wasn't the best quality, everything seemed to taste the same.
Stayed 7 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Overall experience was nice however few staff members are not very warm in the overall communication, fridge in the room wasn’t working and we had water leakage also in the bathroom, they have offered to fix it however we are only staying for one more night to go through the maihtainace process.
Stayed 2 nights in Jun 2024

8/10 Good

Daniel Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Too busy, no seats by the pool
Stayed 6 nights in May 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Anvita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Kajal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing at this hotel though wish there was some sort of entertainment on this beach in the evenings. The beach cloeses at 7 which is a shame. They could do with music and beans bags/ seating on the beach and music or a show
Stayed 7 nights in May 2024

6/10 Okay

Hannah Catherine

Travelled with family and small children
Liked: Cleanliness
Beautiful hotel and has so much potential but sadly the service was not the best, not easy to book the restaurants, the buffet was not the best food and while some staff were amazing sadly some let it down for others. For a 5 star and what it costs to stay here we did expect it to be as good as the Rixos in Dubai but it was not.
Stayed 11 nights in Apr 2024

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness
Not PREMIUM, got food poisoning, average hotel
Overall I would give this stay a 2.5/5. I will provide pros and cons: Pros: 1. Staff were friendly and accommodating. Firoj and Ameer remembered our drink orders and stood out to us. Dona at reception was very helpful and polite! 2. The lobby is beautifully decorated and the courtyard was lovely to sit in. Drink service in the lobby lounge was always excellent. 3. Smooth check in process. Cons: 1. Food poisoning!!! We strictly only ate from the hotel (obviously - it was an all inclusive!). On the last night right before checking out I got severe food poisoning and this completely ruined the last day of my holiday. I’ve been unwell all week since. During my visit I did notice a lot of first aiders on site so it makes me wonder if lots of other guests have had the same issue? 2. The service at this hotel was good but not as excellent as Rixos JBR. 3. The shampoo/conditioner/body wash was secured to the walls which meant when using the bathtub you were unable to access these amenities. It also took away from the “premium” feel of the stay - this is the kind of behaviour you expect at a cheap travel lodge. 4. The kids pool was quite cold compared to the adults pool. Unfortunately the music at the adults pool is far too loud to enjoy sunbathing or relaxing in that area. 5. Resort is quite small compared to how it is advertised on social media. 6. A la carte restaurants were awful. The food at the buffet was much nicer. Booking was awful. Overall was NOT a premium stay.
Stayed 7 nights in Feb 2024

8/10 Good

Sadik

Stayed 5 nights in Feb 2024

10/10 Excellent

RUTH ELLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Say yes to Rixos.
Absolutely great hotel. It was spotless and the service and amenities fantastic. The food was outstanding and no two days the same. A big shout out to Keenan in the diningroom he is an absolute star. He kept the same table for us, had drinks ready on arrival, his service was second to none.
Stayed 8 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel and staff couldn't do enough for you
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb, staff are amazing and hotel very pleasant. Thank you
Stayed 15 nights in Jul 2023

8/10 Good

Ian James Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the property there is everything to do…20min taxi ride min to anything else, however taxi are very cost effective.
Stayed 6 nights in Sep 2023

10/10 Excellent

Craig Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, food and staff great.
Stayed 11 nights in Jul 2023

10/10 Excellent

SHOMA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about the Rixos for us and our children, this is the second year we’ve been and it didn’t disappoint, in fact we fell in love with the location - the facilities - the staff and services even more!
Stayed 10 nights in Aug 2023

10/10 Excellent

Aziz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with excellent staff
the hotel is excellent. staff is responsive. special thanks to Assem at the reception, concierge Dilmurad, as well as the waiter in the lobby bar Azizbek. They took very good care of us all the days of our holiday. We have been to two a la carte restaurants. Loved Aja Asian Restaurant.
Stayed 4 nights in Jul 2023

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Limited Entertainment
Stayed 9 nights in Jul 2023

10/10 Excellent

Ruzi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, amenities, staff and experience
Stayed 4 nights in Jul 2023

6/10 Okay

IBRAHIM SAMI

Disliked: Staff & service, property conditions & facilities
Not recommended for adults or couples Following items were broken in our room. -Shower tray - bed side light switch, reading light and lamp. - plug sockets on one side of the bed - hair dryer The quality of finish in this hotel is more of a 4 star rather than 5 star. We were entitled to 3 free alacart restaurants however we were only able to access two as everything was fully booked. You can only book these once you get to the venue. We booked these the first hour of arrival.
Stayed 5 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideal for family holiday. Pool room especially good for teenager.
Stayed 6 nights in Feb 2023

4/10 Poor

Ajad

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
None
Stayed 7 nights in Jan 2023

2/10 Terrible

James

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Several drink orders were taken and never arrived. Availability of restaurants very limited - having to eat in the buffet for majority of two week stay (which we cut short). In buffet, arriving 5 minutes before food stopping being served and the chef telling a member of staff not to give my wife any food.

10/10 Excellent

Funda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel
What an amazing all inclusive hotel! Very luxurious from drinks food to even the bathroom shampoos etc it was a true wow factor. The best hotel in the UAE! Loved it!
Stayed 2 nights in Sep 2022