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Hotel Acapulco

3.0 star property
Hotel with a 24-hour front desk, near La Quebrada Cliffs

Photo gallery for Hotel Acapulco

Interior
Interior
Comfort Triple Room
Exterior
Family Quadruple Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
benito juarez #28, 28, Acapulco, GRO, 39300
  • Zocalo
    ‪5 min walk‬
  • La Quebrada Cliffs
    ‪11 min walk‬
  • Playa Caleta
    ‪9 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪46 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

About the area

Acapulco

Hotel Acapulco places you steps from Tlacopanocha Beach and within a short 5-minute stroll of Plaza Álvarez. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include express check-out and luggage storage. .Attractions within a 10-minute drive of this 3-property class Acapulco Tradicional hotel include La Quebrada Cliffs and Diana the Huntress.

What's nearby

  • Zocalo - 5 min walk - 0.5 km
  • La Quebrada Cliffs - 11 min walk - 1.0 km
  • Playa Caletilla - 9 min drive - 3.1 km
  • Playa Caleta - 9 min drive - 2.8 km
  • Papagayo Beach - 10 min drive - 3.1 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 46 min drive

Restaurants

  • ‪Mi Piaci - ‬5 min walk
  • ‪El Juguito - ‬2 min walk
  • ‪Punta Bruja - ‬2 min walk
  • ‪Pollo Feliz - ‬6 min walk
  • ‪Vips - ‬6 min walk

About this property

Hotel Acapulco

Hotel with a 24-hour front desk, near La Quebrada Cliffs
As a guest of Hotel Acapulco, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Acapulco hotel.

  • 40 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
Hotel Acapulco offers 40 accommodations with air conditioning. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Spanish

Similar properties

Standard Triple Room

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.3 out of 5, 264 reviews
The price is NZ$66
includes taxes & fees
23 May - 24 May
Capital O Hotel El Mejicano, Acapulco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Acapulco

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Hotel Acapulco?

Hotel Acapulco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Acapulco?

Yep, Hotel Acapulco is a short 20-minute walk from Tamarind Beach.

Is there a free airport shuttle available at Hotel Acapulco?

No, Hotel Acapulco does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Acapulco?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Acapulco?

No, pets and service animals are not allowed.

Hotel Acapulco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 61 out of 135 reviews
Rating 8 - Good. 35 out of 135 reviews
Rating 6 - Okay. 17 out of 135 reviews
Rating 4 - Poor. 10 out of 135 reviews
Rating 2 - Terrible. 12 out of 135 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Roman B

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024

4/10 Poor

FERNANDO, Jurupa Valley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nesecita cortinas mas gruesas las cortinas que tienen dejan pasar toda la luz del sol en las mañanas y no puedes dormir. El loby controla el aire acondicionado de tu cuarto tú no. Control de la TV no funcionaba.
Stayed 4 nights in Feb 2024

10/10 Excellent

GERARDO

Stayed 4 nights in Dec 2023

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Ana Cristina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Jan 2025

8/10 Good

Gina Lucrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Es conveniente para la función que necesitas
Stayed 3 nights in Jan 2025

6/10 Okay

trini

Liked: Staff & service, amenities
El hotel esta bonito, solo el mantenimiento no es bueno. Como recomendación; limpien a fondo la habitación y el hotel periódicamente hay mucho polvo. La regadera tenía poca presión. En mi habitación no servia la llave del lavamanos. El Internet es deficiente para ver tv por cable se pausa mucho. Sí, solo van tomar la habitación para dormir; la cama y almohadas estan muy bien. El aire acondicionado es excelente.
Stayed 2 nights in Jan 2025

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maria del, Ciudad de México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Jan 2025

10/10 Excellent

Etzahel Adair

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Encontramos cotonetes 3 veces en la habitación aun estando limpia
Stayed 1 night in Jan 2025

8/10 Good

Rosa

Stayed 1 night in Dec 2024

8/10 Good

Herlinda

Liked: Cleanliness, staff & service, property conditions & facilities
Esta limpia y en buen lugar
Stayed 1 night in Dec 2024

6/10 Okay

Wendy

Travelled with family
Disliked: Property conditions & facilities
Me dieron una habitación muy diferente a la que reserve en la aplicación, el aire acondicionado no funcionaba bien, las camas estaban muy duras
Stayed 2 nights in Dec 2024

6/10 Okay

Zuriel

Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 2 nights in Nov 2024

6/10 Okay

Ricardo

Liked: Cleanliness
No hay lugar de estacionamiento
Stayed 1 night in Nov 2024

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, amenities
No hay lugar de estacionamiento y la zona es muy insegura
Stayed 1 night in Nov 2024

2/10 Terrible

Sergio

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Mal servicio

Pésimo hotel nada recomendable
Stayed 3 nights in Nov 2024

8/10 Good

Zuriel

Disliked: Amenities
Nice
Stayed 1 night in Nov 2024

6/10 Okay

María Luisa

Stayed 1 night in Nov 2024

10/10 Excellent

Manuel Villegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo cool
Stayed 2 nights in Nov 2024