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One Acapulco Costera

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Photo gallery for One Acapulco Costera

Lobby
Staircase
Staircase
Free daily buffet breakfast
Lift

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$162
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO, 39850
  • Parque Papagayo
    ‪5 min drive‬
  • Condesa Beach
    ‪13 min drive‬
  • Papagayo Beach
    ‪18 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior, Two Double Beds

Superior, Two Double Beds

Superior, Two Double Beds

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 16 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Acapulco

At One Acapulco Costera, you'll be 3.5 km (2.2 mi) from Condesa Beach and 5.1 km (3.1 mi) from Parque Papagayo. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find a lift and a vending machine. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3-property class Costera Acapulco hotel include Arena GNP Seguros and La Quebrada Cliffs.

What's nearby

  • Icacos Beach - 4 min walk - 0.4 km
  • El Rollo Acapulco - 6 min walk - 0.6 km
  • Parque Papagayo - 5 min drive - 5.1 km
  • Condesa Beach - 13 min drive - 4.2 km
  • Papagayo Beach - 18 min drive - 6.1 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Yoyas Panaderia Restaurante - ‬3 min walk
  • ‪Questa Pasta - ‬4 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬1 min walk
  • ‪Suntory - ‬3 min walk

About this property

One Acapulco Costera

Eco-certified hotel with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and a lift are also featured at the eco-certified One Acapulco Costera. For a fee, parking is available.

This 3-star Acapulco hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
One Acapulco Costera offers 126 accommodations with free toiletries. 55-inch LCD televisions come with cable channels. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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  • Hot tub
  • All-inclusive
  • Kids pool
3.4 out of 5, 1,005 reviews
The price is NZ$162
includes taxes & fees
28 Apr - 29 Apr
Krystal Beach Acapulco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MXN 100 per night)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Food Corner

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Costera Hotel
One Acapulco Costera
One Acapulco Costera Hotel
1 Acapulco Costera
One Acapulco Costera Hotel Acapulco
One Costera Hotel
One Costera
One Acapulco Costera Hotel
One Acapulco Costera Acapulco
One Acapulco Costera Hotel Acapulco

Frequently asked questions

What is the cancellation policy at One Acapulco Costera?

One Acapulco Costera offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Acapulco Costera?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at One Acapulco Costera on 27 Apr 2025 start from NZ$161.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Acapulco Costera?

Yep, One Acapulco Costera has a self car park for MXN 100 per night.

Are there any beaches close to One Acapulco Costera?

Yep, One Acapulco Costera is a short 4-minute walk from Icacos Beach.

Does One Acapulco Costera have a pool?

One Acapulco Costera has an outdoor pool.

Does One Acapulco Costera serve breakfast?

Yep, free buffet breakfast is on offer weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at One Acapulco Costera?

No, One Acapulco Costera does not offer an airport shuttle service.

Is there a bar or restaurant at One Acapulco Costera?

Yep, you can grab a meal at One Acapulco Costera's onsite restaurant.

What time are check-in & check-out at One Acapulco Costera?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at One Acapulco Costera?

No, only service animals are allowed.

Is there a golf course on site at One Acapulco Costera?

There isn't one on site, but Acapulco Golf Club is a short 18-minute walk away.

One Acapulco Costera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 677 reviews
Rating 8 - Good. 234 out of 677 reviews
Rating 6 - Okay. 131 out of 677 reviews
Rating 4 - Poor. 51 out of 677 reviews
Rating 2 - Terrible. 49 out of 677 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Irin

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor management skills.
Stayed 1 night in Sep 2024

4/10 Poor

Brenda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is unprofessional The first couple of days were ok buffet Style breakfast. After that food was ration To one plate per guest. Stayed for 6nights on Sep302024 when we asked for Clean sheets manager said is not possible and And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening. They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning. Felt so bad for ladies working there.
Stayed 1 night in Sep 2024

10/10 Excellent

Chantal

Stayed 1 night in Jul 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great overall! The hotel was nice and also the staff was really helpful
Stayed 5 nights in May 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pour maintenance over all in the whole hotel
Stayed 1 night in Apr 2023

2/10 Terrible

Misael

Business traveller
Disliked: Staff & service, property conditions & facilities
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Stayed 1 night in Mar 2023

10/10 Excellent

Josephine, Anaheim

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Definitivamente puede ser más limpio y mejor cuidado, regaderas con poca agua, pisos rotos.
Stayed 2 nights in Feb 2022

4/10 Poor

Karina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Angelica

Travelled with group
Disliked: Cleanliness, room comfort
II don’t recommended this hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! ❤️
❤️ The included breakfast Proximity to the beach Proximity to restaurants and shopping Comfortable beds Cold air conditioning The view from the pool deck The overall cleanliness and upkeep of the place 💔 Cool maintenance needs to be improved greatly
Stayed 2 nights in Nov 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
LOVED THE BED LOVED THE WIFI LOVED THE BREAKFAST LOVED THE TV... *I loved my bathroom all nice and big *There are shops and restaurants and public transit within walking distance There really isn't much to dislike..
Stayed 2 nights in Dec 2021

8/10 Good

Irasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Esta bien para pasar la noche. Lo mas normal del mundo
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bien
Bien
Stayed 1 night in Oct 2021

8/10 Good

ZACHARY

Liked: Cleanliness
It is my vacation
My stay at One Hotel was pleasing. The room and view was nice, so was the food. The hotel is in a good area. I had a problem with the laundry service. It would help to speak Spanish.
Stayed 8 nights in Aug 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No quisieron hacerme válido un día un desayuno porque "no estábamos en la lista" a pesar de que ese fue el paquete que adquirí. El último día tocaron a la puerta a las 8am para que ya me saliera cuando el check out es a las 12.
Stayed 3 nights in Jul 2021

6/10 Okay

Alejandro

Disliked: Staff & service, room comfort
Stayed 1 night in May 2021

6/10 Okay

Vicente

Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place for a short stay. Friendly staff, clean and comfortable.
Stayed 1 night in Aug 2020

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complains
Easy check in, confortable place
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019