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Princess Mundo Imperial

4.0 star property
On beach with 3 outdoor pools for sandy fun near Playa Revolcadero

Photo gallery for Princess Mundo Imperial

Front of property - evening/night
Spa
Junior Suite Ocean Front View King
On the beach
Spa

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • 24/7 front desk
  • All-inclusive
  • Pool
  • Gym
The current price is NZ$253
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Costera de las Palmas s/n, Fracc. Granjas del Marquez, Acapulco, GRO, 390890
  • Playa Revolcadero
    ‪5 min walk‬
  • El Revolcadero
    ‪17 min walk‬
  • Arena GNP Seguros
    ‪2 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, Golf View (Piramide)

Room, Golf View (Piramide)

Room, Golf View (Piramide)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View (Piramide)

Room, Ocean View (Piramide)

Room, Ocean View (Piramide)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 17 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Piramide)

Junior Suite, Ocean View (Piramide)

Junior Suite, Ocean View (Piramide)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, Golf View (King Pirámide)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, Golf View (King Pirámide)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Princesa King, sin vista

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Princesa King, sin vista

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Princesa Ocean View King

Princesa Ocean View King

Princesa Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Princesa Doble, sin vista

Princesa Doble, sin vista

Princesa Doble, sin vista

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View (King Pirámide)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, Ocean View (King Pirámide)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Ocean View King

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Ocean Front View Double

Deluxe Ocean Front View Double

Deluxe Ocean Front View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Ocean Front View King

Deluxe Ocean Front View King

Deluxe Ocean Front View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Golf View Double

Deluxe Golf View Double

Deluxe Golf View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Golf View King

Deluxe Golf View King

Deluxe Golf View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

Princesa Loft Ocean View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Princesa Loft Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Princesa Loft Golf View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Princesa Loft Golf View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Partial Ocean View Double

Deluxe Partial Ocean View Double

Deluxe Partial Ocean View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View Doble

Deluxe Garden View Doble

Deluxe Garden View Doble

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Golf View (Pirámide)

Junior Suite, Golf View (Pirámide)

Junior Suite, Golf View (Pirámide)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 52 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View (Princesa)

Room, Ocean View (Princesa)

Room, Ocean View (Princesa)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Golf View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 52 sq m
  • Golf view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite Vista al Mar King

Junior Suite Vista al Mar King

Junior Suite Vista al Mar King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Ocean Front View King

Junior Suite Ocean Front View King

Junior Suite Ocean Front View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Golf View King

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite Golf View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View King

View from room

Deluxe Garden View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Deluxe With Partial Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Partial Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

About the area

Acapulco

You'll be connected to the convention centre at Princess Mundo Imperial, and within a 20-minute stroll of Playa Revolcadero and El Revolcadero. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a gym. .The restaurant, Beach Club, serves local and international cuisine and is open for lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site pool loungers. Other amenities include Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and noon. There's also the convenience of self parking. .With a stay at this 4-property class Granjas del Marqués hotel, you'll be 3.3 km (2 mi) from Majahua Beach and 3.8 km (2.4 mi) from Bahía de Puerto Marqués.

What's nearby

  • Playa Revolcadero - 5 min walk - 0.5 km
  • El Revolcadero - 17 min walk - 1.5 km
  • Arena GNP Seguros - 2 min drive - 2.0 km
  • Forum de Mundo Imperial - 5 min drive - 5.6 km
  • Majahua Beach - 13 min drive - 4.8 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Azul Mar & Tierra - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Vips - ‬12 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Princess Mundo Imperial

On beach with 3 outdoor pools for sandy fun near Playa Revolcadero
Some rates at Princess Mundo Imperial are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Princess Mundo Imperial offers its guests 3 outdoor swimming pools and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi and wired Internet for a fee.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Princess Mundo Imperial. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Acapulco hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 1971
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Princess Mundo Imperial offers 200 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Hotel Palacio Mundo Imperial

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.1 out of 5, Very good, 1,006 reviews
The price is NZ$214
includes taxes & fees
18 Mar - 19 Mar
Hotel Palacio Mundo Imperial

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transport

  • Uncovered parking on site (MXN 250 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 445 to 445 for adults and MXN 223 to 223 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Azul
  • Beach Club

Things to do

  • 3 outdoor pools
  • Health club
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • Dining table
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 250 per accommodation, per night
The resort fee includes:
  • Health club access
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 445 to 445 for adults and MXN 223 to 223 for children
  • Fee for in-room wireless Internet: MXN 250 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 250 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired Internet in public areas: MXN 250 per night (rates may vary)
  • Uncovered self-parking fee: MXN 250 per night
  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Princess Mundo Imperial Hotel Acapulco
Princess Mundo Imperial Hotel
Princess Mundo Imperial Acapulco
Princess Mundo Imperial
The Fairmont Acapulco Princess Hotel Acapulco
Fairmont Acapulco Princess
Acapulco Princess Hotel
Princess Mundo Imperial Hotel
Princess Mundo Imperial Acapulco
Princess Mundo Imperial Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Princess Mundo Imperial?

Princess Mundo Imperial offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Princess Mundo Imperial?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Princess Mundo Imperial on 23 Mar 2025 start from NZ$231.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Princess Mundo Imperial?

Yep, Princess Mundo Imperial has an uncovered self car park for MXN 250 per night.

Are there any beaches close to Princess Mundo Imperial?

Yep, Princess Mundo Imperial is a short 5-minute walk from Playa Revolcadero.

Does Princess Mundo Imperial have a pool?

Princess Mundo Imperial has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Princess Mundo Imperial?

Princess Mundo Imperial features 3 outdoor pools, a health club and 2 restaurants.

What makes Princess Mundo Imperial a romantic place to stay?

Beachfront dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Princess Mundo Imperial.

Is Princess Mundo Imperial family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Princess Mundo Imperial is a hit with families.

Does Princess Mundo Imperial serve breakfast?

Sure does, buffet breakfast is served daily from 7 AM to noon.

Is there a free airport shuttle available at Princess Mundo Imperial?

No, Princess Mundo Imperial does not offer an airport shuttle service.

Is there a bar or restaurant at Princess Mundo Imperial?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Princess Mundo Imperial?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Princess Mundo Imperial Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 283 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ziv

Stayed 4 nights in Sep 2024

10/10 Excellent

Diana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I love This hotel Resort palm tree 🌴 the sunset 🌅 from this place are wonderful to see it . If I visit Acapulco this is my favorite place .
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2024

6/10 Okay

Ricardo, Gastonia

Travelled with family
Liked: Cleanliness, staff & service
I enjoyed my stay, it was quiet, relaxing. However, the food and drink were over priced. The property still not fully open. The food was quality on some itmes was very good. The drinks were as expensive as in the U.S. and were average. Pet fee was extremwly over priced. $50 dollars a night. In the U.S. some hotels charge between $75 and $150 for the entire stay. The beach is nice, though it is open sea. You need to be careful when swimming and not go to far in.
Stayed 5 nights in Aug 2024

8/10 Good

Cecil

Liked: Cleanliness, staff & service
There is still a lot of construction happening due to the Hurricane damage. The side that was open was nice, but the restaurants and pools were limited. Over all we enjoyed it and look forward to returning one day when the repairs are complete.
Stayed 2 nights in Aug 2024

8/10 Good

Zaida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and kind and respectful. Room was clean and comfortable. The price was reasonable.
Stayed 3 nights in Aug 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Israel Diaz, The Colony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love to Stay here. Safe area
Stayed 4 nights in Aug 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

DANIEL

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Greta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is a very nice place, and safe!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2024

10/10 Excellent

Saul Alonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was great, nice view, attentions in every aspect, I'll recommended a lot, if you want to eat or drink something else about the restaurant, at the beach you can find a lot of options even cheaper
Stayed 6 nights in Apr 2024

6/10 Okay

Catarino

Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Jorge

Stayed 2 nights in Oct 2023

8/10 Good

jaime

Travelled with family
Liked: Cleanliness, staff & service
It’s at all inclusive hotel they only have one restaurant open for breakfast 40 minutes to wait for a table that’s not aceptable. The lounge chairs on the beach are old, dirty, and neglected.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, was my first time traveling that area. I spent only one night, but I got in my room every things I needed, the room was very clean. I enjoyed staying there
Stayed 1 night in Sep 2023

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2023

10/10 Excellent

Alejandra

Liked: Staff & service, property conditions & facilities
Loved that it is pet friendly and has everything included
Stayed 4 nights in Jul 2023

10/10 Excellent

Gamaliel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views the room was very clean all the time bigger than expected
Stayed 3 nights in Sep 2023

10/10 Excellent

Gamaliel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excelente the perla building was amazing
Stayed 3 nights in Sep 2023

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, the views and the rooms are amazing. The reason why I am giving this hotel 3-stars overall is bc the food is not it. Tried all restaurants and the only good one was the breakfast buffet at Chula Vista. Very pricey food and not good in all other restaurants on property. I would like to note however, the bartender at the bar inside the restaurant Beach was amazing and his drinks were delicious. Acapulco is beautiful so I will definitely go back but will look elsewhere.
Stayed 1 night in Aug 2023