Hard Rock Hotel Tenerife

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Photo gallery for Hard Rock Hotel Tenerife

Rooftop terrace
Couples treatment room(s), sauna, hot tub, steam room
4 outdoor pools, pool umbrellas, pool loungers
5 bars/lounges, 3 swim-up bars, 2 poolside bars
Designer toiletries, hair dryer, bathrobes, slippers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is NZ$501
includes taxes & fees
23 Apr - 24 Apr

Explore the area

Map
Avenida Adeje, 300, Adeje, 38670
  • Golf Costa Adeje
    ā€Ŗ8 min driveā€¬
  • Tenerife Top Training
    ā€Ŗ11 min driveā€¬
  • El Duque Beach
    ā€Ŗ17 min driveā€¬
  • Tenerife (TFS-Tenerife South)
    ā€Ŗ25 min driveā€¬

Room options

Studio Suite (Amplified)

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Deluxe Double Room Single Use (Silver)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

Deluxe Room (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Studio Suite (Silver)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Deluxe Room (Rock Royalty)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Studio Suite Gold - Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Studio Suite (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Suite (Rock Suite Platinum)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room Single Use (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Studio Suite (Silver) - Family Friendly

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Studio Suite (Rock Royalty) - Family Friendly

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Rock Royalty)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Gold) - Family Friendly

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Deluxe Room (Silver)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Deluxe Double Room Single Use (Rock Royalty)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 35 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

Deluxe Room (Connecting Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 70 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Deluxe Double Room Single Use (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Studio Suite Silver - Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

About the area

Adeje

A luxury stay in Adeje awaits you at Hard Rock Hotel Tenerife. Within just a 15-minute stroll, you'll find Las Galgas and El Pinque. Highlights at this beachfront resort include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, The Beach Club, is open for lunch. 3rd Half Sports Bar is the resort's own sports bar, serving drinks along with dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 5651 square feet (525 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Costa Adeje resort, attractions include Siam Park and FaƱabƩ Beach.

What's nearby

  • La Caleta National Park - 4 min drive - 2.1 km
  • Golf Costa Adeje - 8 min drive - 5.6 km
  • Tenerife Top Training - 11 min drive - 7.4 km
  • FaƱabĆ© Beach - 12 min drive - 8.9 km
  • El Duque Beach - 17 min drive - 9.1 km

Getting around

  • Tenerife (TFS-Tenerife South) - 25 min drive

Restaurants

  • ā€ŖRestaurante Celso - ā€¬11 min drive
  • ā€ŖLa MasĆ­a del Mar - ā€¬11 min drive
  • ā€ŖRestaurante la Vieja - ā€¬11 min drive
  • ā€ŖEl Caldero - ā€¬12 min drive
  • ā€ŖThe 16th - ā€¬15 min walk

About this property

Hard Rock Hotel Tenerife

Luxury resort on the beach, with 4 outdoor pools
Some rates at Hard Rock Hotel Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hard Rock Hotel Tenerife, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Adeje resort.

  • 624 guestrooms or units
  • 16 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • 5651 sq ft of conference space
  • 525 sq. m of conference space
  • Built in 1979
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hard Rock Hotel Tenerife offers 624 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - TaquerĆ­a
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The property will be renovating from 1 June 2025 to 15 August 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 12 per day
  • Pet fee: EUR 40 per pet, per night plus a one-off EUR 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Tenerife?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Tenerife on 23 Apr 2025 start from NZ$500.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Tenerife?

Yep, Hard Rock Hotel Tenerife has a secured covered self car park for EUR 12 per day. Onsite parking is limited.

Are there any beaches close to Hard Rock Hotel Tenerife?

Yep, Hard Rock Hotel Tenerife is a short 19-minute walk from Tenerife Beaches. Fun beach activities include scuba diving. You can also find boat tours.

Is there a spa on site at Hard Rock Hotel Tenerife?

Yep, there is an onsite spa at Hard Rock Hotel Tenerife. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hard Rock Hotel Tenerife have a pool?

Yep, and guests love it! Hard Rock Hotel Tenerife has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The property will be renovating one of the swimming pools from June 1 2025 until August 15 2025 (completion date subject to change).

Does Hard Rock Hotel Tenerife have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Hard Rock Hotel Tenerife a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Tenerife.

Is Hard Rock Hotel Tenerife family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Hard Rock Hotel Tenerife is a hit with families.

Does Hard Rock Hotel Tenerife serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hard Rock Hotel Tenerife?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hard Rock Hotel Tenerife?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at Hard Rock Hotel Tenerife's 5 restaurants.

What time are check-in & check-out at Hard Rock Hotel Tenerife?

Check-in begins at 3:00 PM. Check-out time is noon.

Hard Rock Hotel Tenerife Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tudor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hard Rock Hotel was everything that we need it for a vacation of a lifetime. Great staff, amazing pool, access to a real ocean beach, wonderful food. Thank you Hard Rock Hotel!
Stayed 7 nights in Dec 2024

8/10 Good

Cherise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property can fault anything hotel great staff amazing as always
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was of a high standard, what made it stand out was the staff working there. Thay are by a long mile the best hotel staff I have encountered.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel . As always the Hard Rock offers exceptional service and facilities. The hotel location isnā€™t perfect and you cant really walk into the main strip due to the coastline but there is a bus just outside which is easy and cheap . If this hotel was in Costa Adeje centre it would be twice the price. Overall still excellent. Thanks to all at Hard Rock .
Stayed 6 nights in Dec 2024

10/10 Excellent

Niaz

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the music and grub!
Stayed 4 nights in Dec 2024

10/10 Excellent

WOONGTACK

Stayed 4 nights in Dec 2024

8/10 Good

MarĆ­a Rosa

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ujan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard Rock 2024
An amazing fabulous weekend, with an incredible experience that was above and beyond our expectations. Highly recommend this resort
Stayed 2 nights in Dec 2024

8/10 Good

Peter, Bolton le sands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another Great Stay with some Room for Improvement Having stayed at this hotel before, we chose it again for its consistent standards, ease of use, and relaxing atmosphere. Overall, it was another enjoyable stay, thanks to the hotelā€™s high standards, great food, and welcoming staff. Positives: Staff: The team was fantasticā€”friendly, efficient, and always smiling. They really enhanced our experience. Food & Music: We enjoyed the diverse food options and appreciated the lively music choices, which added to the holiday vibe. Areas for Improvement: Upgrade Pressure: This time, we noticed a persistent push for upgrades, from drinks to dining experiences. Being on an all-inclusive package, it felt a bit tiresome to navigate menus with constant reminders of what wasnā€™t included. On holiday, we prefer to relax, not negotiate at every turn. Premier Restaurants: While the general food quality was excellent, the premier restaurants didnā€™t quite hit the mark. The choice and quality there seemed to lag behind the rest of the dining options, which felt like a missed opportunity. Entertainment Presence: Compared to our previous stay, there seemed to be fewer entertainers around the site. It gave the impression of cost-cutting, which slightly dimmed the usual lively atmosphere. Despite these small drawbacks, we had another great stay and would still recommend the hotel. A few adjustments could take the experience from good to exceptional. Looking forward to seeing improvement.
Stayed 6 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 5 nights in Oct 2024

10/10 Excellent

Simon, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Radoslaw

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. They do a good job with the theming. There are plenty of options for pools and restaurants on property and some additional options around town. Breakfast was great. They called to see if i needed to schedule a ride to the airport the day before check out. Room service left a cake and chocolate on my birthday. They nailed a lot of unexpected small things.
Stayed 3 nights in Nov 2024

10/10 Excellent

tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spacious and immaculately clean i. All area
Stayed 8 nights in Nov 2024

10/10 Excellent

Youlormans

Stayed 4 nights in Nov 2024

10/10 Excellent

Carly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent through and through
Excellent service from check in until departure šŸ˜Š
Stayed 1 night in Nov 2024

6/10 Okay

Bhumii

Stayed 5 nights in Oct 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience.
Stayed 8 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
Just perfect from start to finish - great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel - well maintained. Entertainment was plentiful and decent too. Food was lovely and a good variety for each meal too.
Stayed 4 nights in Nov 2024

6/10 Okay

tracy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024