Grosvenor Hotel Adelaide by Accor

3.5 star property
Hotel with a 24-hour front desk, steps from Adelaide Convention Centre

Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Single Beds
Reception
View from property
Sports facility
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning
The current price is NZ$143
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Parklands
    ‪1 min walk‬
  • Adelaide Casino
    ‪2 min walk‬
  • Adelaide Convention Centre
    ‪3 min walk‬
  • Adelaide, SA (ADL)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 20.00 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Bathrobes
  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Bathrobes
Eco-friendly toiletries
  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Adelaide

Grosvenor Hotel Adelaide by Accor places you in the centre of Adelaide, steps from Adelaide Convention Centre and within a short 5-minute stroll of Adelaide Festival Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this Adelaide Central Business District hotel include Rundle Mall and University of Adelaide.

What's nearby

  • Adelaide Convention Centre - 3 min walk
  • Rundle Mall - 8 min walk
  • University of Adelaide - 9 min walk
  • Adelaide Oval - 10 min walk
  • Adelaide Zoo - 18 min walk

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA (ADL) - 15 min drive

Restaurants

  • ‪Skycity Adelaide - ‬2 min walk
  • ‪Adelaide Festival Theatre - ‬2 min walk
  • ‪Woolshed on Hindley - ‬2 min walk
  • ‪The Strathmore Hotel - ‬1 min walk
  • ‪Chandelier Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 15 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 15 per person
  • Covered self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Frequently asked questions

What is the cancellation policy at Grosvenor Hotel Adelaide by Accor?

Grosvenor Hotel Adelaide by Accor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grosvenor Hotel Adelaide by Accor?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Grosvenor Hotel Adelaide by Accor on 23 Feb 2025 start from NZ$143.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grosvenor Hotel Adelaide by Accor?

Yep, Grosvenor Hotel Adelaide by Accor has a secured covered self car park for AUD 25.00 per night.

Are there any beaches close to Grosvenor Hotel Adelaide by Accor?

The closest beach to Grosvenor Hotel Adelaide by Accor is Glenelg Beach (10.1 km).

Is Grosvenor Hotel Adelaide by Accor family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Grosvenor Hotel Adelaide by Accor is a hit with families.

Does Grosvenor Hotel Adelaide by Accor serve breakfast?

Yep, continental brekkie is available daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Grosvenor Hotel Adelaide by Accor?

No, Grosvenor Hotel Adelaide by Accor does not offer an airport shuttle service.

What time are check-in & check-out at Grosvenor Hotel Adelaide by Accor?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Grosvenor Hotel Adelaide by Accor?

No, only service animals are allowed.

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 319 out of 1002 reviews
Rating 8 - Good. 377 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Rondell

Travelled with group
Liked: Cleanliness, staff & service
The staff especially Amelia were very helpful and respectful. The property is old and aircon is poor in some rooms due to age. Rooms are large ..bathrooms have been renovated ..bedding is very comfortable and new . Enjoyed my stay . Very convenient location .
Stayed 6 nights in Feb 2025

6/10 Okay

grant

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room & cleanliness were good but the air-conditioning didn't work. The rooms, (as friends stayed in the room next to ours) were warm and stuffy. Tried adjusting the air-conditioning but made no difference. Thankfully there was a pedestal fan in there, which made it a bit more bearable. Ceiling fans would be great but new air-conditioning would certainly make a great difference
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good secure location with easy parking Staff are friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jan 2025

10/10 Excellent

Peter

The staff were very helpful and pleasant. The room was to our needs.
Stayed 3 nights in Jan 2025

6/10 Okay

paul

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Cooling was sub standard, location very good ,
Stayed 1 night in Jan 2025

6/10 Okay

Tracey

Liked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

William, McLaren vale

Disliked: Amenities, property conditions & facilities
Room was fine apart from no air conditioning, a pedestal fan was supplied but was very dusty and damaged, curtains stained and not been cleaned in years. Carpet stained. No information in the room about services or what’s around the city. Lucky I was only there to bed close to the hospital
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to transport
Stayed 8 nights in Dec 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was so tiny I had trouble sitting on the toilet. This was the first time in a bathroom like this. Room 317.
Stayed 4 nights in Dec 2024

6/10 Okay

James

Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here everytime when we have something on in the city, great price, clean and friendly staff, just wish they would bring back the buffet breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a room with a view,,
Stayed 2 nights in Nov 2024

10/10 Excellent

Filippo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to city center
Stayed 2 nights in Nov 2024

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for a short stay, needs to be updated & rooms joined. Bathroom was very small & cramped. Noisy at night hearing lifts & pipes. But over all, it was clean and beds were well made & comfortable for a couple of nights.
Stayed 3 nights in Nov 2024

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice customer service and cleanliness.
Stayed 1 night in Nov 2024

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never ever stay, cockroaches in the room! Disgusting!!
Stayed 1 night in Nov 2024

8/10 Good

Angela

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Have used this hotel several times now. Good location, easy check-in and out. Clean rooms and comfy beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Marea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a no fuss stay in the city
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 4 nights in Nov 2024

8/10 Good

AM

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Grant Andrew

Liked: Cleanliness, staff & service, amenities
😊
Stayed 3 nights in Nov 2024

6/10 Okay

Catriona

Liked: Staff & service
The mattress was very firm. I should have taken my own pillow. Basement carpark is best suited to very small cars. Parking is tight.
Stayed 1 night in Nov 2024

6/10 Okay

Narelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean and comfortable. Was a bonus having 2 TV’s. Disappointed that there was no working windows or view and poor air circulation. Our room had an overwhelming odor when we would enter each time. This hotel has plenty of potential if it was given a lot of TLC
Stayed 4 nights in Nov 2024