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Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property
Property with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Akumal Bay Beach & Wellness Resort - All Inclusive

Private beach, beach towels, scuba diving, snorkelling
Interior
Junior Suite Penthouse Ocean Front Rooftop terrace
4 restaurants, lunch, dinner served; Mexican cuisine
Interior entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • On private beach
  • Spa
  • Hot tub
  • Bar
    Bar

Explore the area

Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Akumal Beach
    9 min walk
  • Hekab Be Biblioteca
    16 min walk
  • Akumal Ecological Center
    19 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    271 min drive

Room options

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Ceiling fan
Bathrobes
  • 79 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front

Highlights

Patio
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Separate bedroom
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Ocean Front

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Separate bedroom
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Double Suite Superior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Double Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

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About the area

Akumal

An all-inclusive stay in Akumal awaits you at Akumal Bay Beach & Wellness Resort - All Inclusive. Within a 20-minute stroll, you'll find Akumal Beach and Akumal Ecological Center. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at I'na Yana K'iin Wellness can include massages and facials. The restaurant, Rodizio Grill, serves Brazilian cuisine and is open for dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the on-site free kids' club, 24-hour gym and outdoor tennis court. Plus you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Akumal property include Xel-Há Park and Half Moon Bay.

What's nearby

  • Akumal Beach - 9 min walk
  • Akumal Ecological Center - 19 min walk
  • Riviera Maya Golf Club - 4 min drive
  • Yal-ku Lagoon - 7 min drive
  • Half Moon Bay - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 72 min drive

Restaurants

  • ‪Mediterraneo - ‬11 min walk
  • ‪Akumal Sushi Beach Bar - ‬1 min walk
  • ‪Market Café - ‬10 min walk
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬1 min walk
  • ‪La Buena Vida - ‬4 min drive

About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

Property with private beach and full-service spa
Akumal Bay Beach & Wellness Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Akumal Bay Beach & Wellness Resort - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Akumal property.

  • 310 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Akumal Bay Beach & Wellness Resort - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 23 September 2024 to 13 October 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Akumal Bay Beach & Wellness Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Frequently asked questions

What is the cancellation policy at Akumal Bay Beach & Wellness Resort - All Inclusive?

Akumal Bay Beach & Wellness Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Akumal Bay Beach & Wellness Resort - All Inclusive?

Yep, Akumal Bay Beach & Wellness Resort - All Inclusive has a free self car park.

Are there any beaches close to Akumal Bay Beach & Wellness Resort - All Inclusive?

Yep, Akumal Bay Beach & Wellness Resort - All Inclusive is a short 9-minute walk from Akumal Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Akumal Bay Beach & Wellness Resort - All Inclusive?

Yep, I'na Yana K'iin Wellness is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Akumal Bay Beach & Wellness Resort - All Inclusive have a pool?

Akumal Bay Beach & Wellness Resort - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating one of the swimming pools from September 23 2024 until October 13 2024 (completion date subject to change).

What luxury perks are available at Akumal Bay Beach & Wellness Resort - All Inclusive?

Akumal Bay Beach & Wellness Resort - All Inclusive features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Akumal Bay Beach & Wellness Resort - All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Akumal Bay Beach & Wellness Resort - All Inclusive.

Is Akumal Bay Beach & Wellness Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Akumal Bay Beach & Wellness Resort - All Inclusive is a hit with families.

Does Akumal Bay Beach & Wellness Resort - All Inclusive serve breakfast?

Sure does, free buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Akumal Bay Beach & Wellness Resort - All Inclusive?

No, Akumal Bay Beach & Wellness Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Akumal Bay Beach & Wellness Resort - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Akumal Bay Beach & Wellness Resort - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Akumal Bay Beach & Wellness Resort - All Inclusive?

No, pets and service animals are not allowed.

Akumal Bay Beach & Wellness Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 999 reviews" "
Rating 8 - Good. 216 out of 999 reviews" "
Rating 6 - Okay. 80 out of 999 reviews" "
Rating 4 - Poor. 34 out of 999 reviews" "
Rating 2 - Terrible. 19 out of 999 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay for my wife and 5 year old. To the other resort we have done this was much preferred. A quieter feel then some of the busy resorts, AMAZING spot right on the beach front ejrh amazing snorkeling, saw 4 turtles and several Ray's. Food at the resort ranged from Good at the buffet (breakfast was just okay, lunch & dinner better), but the resteraunts were exoentiomal. No issues to get in, no app so you turn up. We always got a table for 3, at busy times and joined another family we had to wait 10 minutes. Everyone seems to have a smile on their face, and with a smaller resort it was nice to meet new people buy the main pool or kids club. We never trier the yoga classes but we did want to. Volleyball and stand up paddle board through the day. Rooms were good, not as modern as other resort but still very good. Easy to get a drink at the number of bars (a high number for a smaller resort) happily made a double with good. Internacional spirits. I think we decided we would actively seek out this resort again if the price was right. The highlights of a smaller resort, with amazing beach (minimal. Minimal see weed) and snorkeling, free flowing drinks, happy staff, ecpectional resteraunts.. All made for an amazing stay
Stayed 5 nights in Aug 2024

8/10 Good

Lee, Sugarland

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 3 nights in Aug 2024

6/10 Okay

Isabel

Liked: Staff & service, amenities, property conditions & facilities
Beautiful setting and lovely property but make sure you ask for a room in the new part of the building. I was given a rooftop suite in the old building and it smelt terribly of sewage. Then I had to go and ask for a change which was really inconvenient as I'd arrived at 3.00 a.m. my time so was jet lagged. Water sometimes took a long time to be delivered to the room. Electricity is sometimes erratic so lifts were not always available so if you have mobility issues, ask for ground floor accommodation. Staff friendly and well-trained. Overall enjoyed my stay and wonderful to be directly on the beach.
Stayed 6 nights in May 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

John Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, nice property, good snorkeling right off beach. Food only okay, service lacking all around.
Stayed 6 nights in Jul 2024

6/10 Okay

Jemima

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ❤️beautiful beach and amazing staff
Stayed 7 nights in Jul 2024

10/10 Excellent

DANIEL, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most friendly staff I have ever encountered… ever. The food in the Buffet was always good and the restaurants was very very good.
Stayed 11 nights in Jul 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family thoroughly enjoyed our time at this resort. It was easy to walk straight to the beach. The dining choices always provided excellent service and food. My children enjoyed trying new foods!
Stayed 5 nights in Jul 2024

8/10 Good

Mark Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Jerome

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always attentive to your needs
Stayed 7 nights in Jul 2024

10/10 Excellent

John Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been coming here for years. The property has fared well, considering its overall age. They are remodeling, which is great to see. The staff is just awesome here. They go out of their way to take care of you. The rooms are comfy, with great AC. WIFI is good. TV is a bit limited, but we brought our own and we only watch at night anyway. Beach was beautiful. We will be back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being right by the sea was beautiful!
Stayed 10 nights in Jun 2024

10/10 Excellent

Joselyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so hospitable. The restaurants were also very delicious.
Stayed 6 nights in Jul 2024

10/10 Excellent

Toddedra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good
Stayed 3 nights in Jul 2024

6/10 Okay

Jehad

Liked: Cleanliness
Stayed 7 nights in Jun 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumal Wellness Resort was ideal for us! We went with our family and we loved the amenities and layout of the facility, Our rooms were very nice. They offered great dining options and the food was excellent. The night time entertainment was different each evening. The beach and pools were kept very clean. The staff were very friendly and respondent to our needs. I definitely would recommend this resort to families.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from staying 5 nights at this resort and had a wonderful time! It's just the right size to feel big enough but not so big you have to walk for miles to get to another part of the resort. We stayed in building three and the rooms were very nice with beautiful ocean views. The beds are comfortable and towels and minibar were replaced daily. We chose not to have the sheets changed every day but you can if you wish. We did some excellent snorkeling off the beach in front of the main pool area and ate at all of the restaurants. My 20-year-old kids each had their favorite. I'm a vegetarian and prefer to eat gluten free and there were plenty of options in the buffet and one or two choices in the restaurants. They would bring GF bread when asked and filled every request with a smile. The staff overall was really warm, friendly and helpful which went a long way toward making us feel comfortable. I highly recommend the turtle talk with Alejandro! He's so passionate about turtles it's a joy to see and gave us all a new respect for the turtles in the area. We never had a problem finding a place to sit on the beach but the beds around the main pool were full most of the time. Even with one day of rain, we had a fantastic time and want to specifically thank Alejandro, Pablo, Oliver and all the men and women who waited on us while we were there. We would definitely return.
Stayed 5 nights in Jun 2024

6/10 Okay

Renee

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pro: super nice beach for swimming in the ocean; pleasant and helpful staff. Con: Our first room was old, rundown and the "oceanfront" view was hidden behind a tree. After the first night, we asked for a new room and they happily obliged. Don't stay in bldg. 1 - it's run down. Our TV didn't work, the toilet was behind a small glass door (no privacy), and paint was falling off the walls. They moved us to a remodeled room in bldg. 3. SO MUCH BETTER. Their drinks are watered down and they use very cheap liquor. I was not impressed by the food in the main dining hall. It was hit or miss. The restaurants were hard to get into and only two were good. The maid let us completely run out of toilet paper, so we had to call for more. I was disappointed that we didn't have an abundance of authentic Mexican food. We got some off campus, and it was the best meal we had the whole trip. I would recommend this facility due to location, the beach, and the lovely staff. Food and drink were very disappointing. They say no tips are required, but this is not true. Even the staff will guide you on how and when to tip.
Stayed 7 nights in Jun 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry nice hotel with friendly staff, rooms are clean and renovated. Staff is very helpful and do their best to make your stay great. Food was good.
Stayed 7 nights in Jun 2024

10/10 Excellent

Vanja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! A lot of recurring guests. From check in to check out everything was perfect. Staff is friendly and hard working. Resort has beautiful views. Every room has a view of the ocean. Lots of greenery and wildlife. Food is great and buffet has many options. A la carte restaurants are amazing and don’t need reservation. The resort is peaceful and smaller than others so you don’t have to walk far. Snorkelling is amazing and lots of fish to see including turtles. Can’t recommend this resort enough! Already planning our third visit.
Stayed 7 nights in Jun 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Yulia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel in June with my 12 year old. The hotel is very welcoming, the staff at the receptions desk, the cleaning personnel and the staff at the buffet were very friendly and helpful. All rooms face the Caribbean sea. You can see the palm tread and the blue water. Buffet has plenty of food options, be it fish, chicken, meat, a lot of different vegetables, some Mexican food, some Italian, some dishes get cooked right in front of you. The beach has plenty of lounge chair and sunshades. You can snorkel right there or walk to the nearby public beach to see turtles. There is a desk with someone who helps you to book tours. Mayan ruins in Tulum are 20 min away, Cenotes are 15 min away. There is a kids club, a mini gym, dancing lessons, water aerobics, live music every day. There is a free washer and a dryer, a small shop with essentials. We had a great time. Will stay there again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Cecily

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a week long stay at Akumal Bay Resort. My husband and I, along with another couple, booked 2 penthouse suites. Upon arrival, we were greeted by such friendly staff. As a matter of fact, everyone—cleaning staff, restaurant and bar staff, and even the lifeguards were extremely friendly and helpful. The resort and rooms were very clean and well thought out. We appreciated the small things, such as the clothesline in the shower! We ate several times at the buffet, and went to the steakhouse twice, and to the Japanese restaurant, and all were very good, with such unique menus. The lady that makes the buffet omelettes was a joy! The alcohol beverages weren’t strong at all, but were good,. There was entertainment every night, and we enjoyed just sitting in the lobby area with our friends. The beach was nice and well maintained. Did I mention that we were there during the first tropical storm/hurricane of the year? The employees were so busy pushing out water and cleaning debris, and were still so cordial and accommodating. My only complaint is that our AC did not work at all the first night we were there, and it was hot! It was working before noon on the next day. We did have power outages due to storm, so I’m sure that’s why. Our friends had major leaks in their ceiling and had to be moved. The mgmt made it right though. Then the new room flooded! Hurricanes will do that! Great experience overall and would go back! Price is right and all inclusive! Great
Stayed 5 nights in Jun 2024