Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

5.0 star property
Elegant adults-only beach property with 4 outdoor pools

Photo gallery for Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

Terrace/patio
Garden view
LCD TV
Free minibar, in-room safe, desk, blackout curtains
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included

Explore the area

Map
Km 250 Carr Federal a Chetumal, Akumal, QROO, 77760
  • Dolphinaris Tulum
    ‪5 min walk‬
  • Riviera Maya Golf Club
    ‪12 min walk‬
  • Akumal Beach
    ‪5 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪67 min drive‬

Room options

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Superior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Suite, 1 King Bed with Sofa bed (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Sofa bed - twin
Blackout curtains
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Akumal

A luxury stay in Akumal awaits you at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive. Within just a 15-minute stroll, you'll find Riviera Maya Golf Club and Aktun Chen. Highlights at this all-inclusive property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Bahia Spa can include beachside massages and sports massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Yal-ku, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the nearby private beach where you'll find umbrellas, and enjoy the on-site golf course and nightclub. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 5-property class Akumal property include Akumal Beach and Xel-Há Park.

What's nearby

  • Dolphinaris Tulum - 5 min walk - 0.5 km
  • Riviera Maya Golf Club - 12 min walk - 1.0 km
  • Aktun Chen - 12 min walk - 1.0 km
  • Akumal Beach - 5 min drive - 5.4 km
  • Half Moon Bay - 12 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬4 min walk
  • ‪Restaurante Yucatan - ‬14 min walk
  • ‪Restaurante Arlequin - ‬11 min walk
  • ‪Piscis snack bar - ‬6 min walk
  • ‪Los Corales - ‬15 min walk

About this property

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

Elegant adults-only beach property with 4 outdoor pools
Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 1 miles away. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Summer fun is a breeze at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a sauna and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Akumal property.

  • 420 guestrooms or units
  • 3 levels
  • 36 buildings
  • 4 dining venues
  • 3 bars on the beach
  • 4 bars or lounges
  • Conference rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive offers 420 accommodations with free minibar items and a safe. This accommodation is furnished with twin sofa beds. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Massages are available on the beach and in the spa. Other services include sports massages, facials and body wraps.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alux
  • Maiko
  • Snack Bar El Cenote
  • Yal-ku

Things to do

  • 27-hole golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Twin sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Bahia Principe Sian Kaan Adults
Luxury Bahia Principe Sian Kaan Adults All Inclusive Akumal
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Luxury Bahia Principe Sian Kaan Adults All Inclusive
Bahia Principe Luxury Sian Ka'an
Bahia Principe Luxury Sian Ka'an All Inclusive
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Bahia Principe Luxury Sian Ka'an Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

The closest beach to Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive is Akumal Beach (4.1 km).

Is there a spa on site at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Yep, Bahia Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive have a pool?

Yep, and guests recommend it! Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive features 3 beach bars, 4 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive.

Is Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive family-friendly?

No, Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive is an adults-only property.

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Relax with a coldie at the 3 beach bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive has a 27-hole golf course.

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 647 out of 1105 reviews
Rating 8 - Good. 258 out of 1105 reviews
Rating 6 - Okay. 101 out of 1105 reviews
Rating 4 - Poor. 54 out of 1105 reviews
Rating 2 - Terrible. 45 out of 1105 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 6 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was exactly what my husband and I were looking for. We had an amazing time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Sian Ka’an 3 times! The resort is beautiful, the food excellent with a wide variety of choices. The grounds are clean and well kept. The penthouse is amazing. When you want a little more privacy or personal space. Rooms are clean and spacious. Side note: lots of animal activity, iguanas, lizards, little raccoon type animal, guinea pigs, spiders and birds. So if you’re a nature lover this is the place for you. We highly recommend
Stayed 10 nights in Dec 2024

10/10 Excellent

Darnell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Sian Kaan! My partner and I stayed for 6 days and had an amazing experience, this was our first trip to Mexico as a couple and the wonderful staff at the Sian Kaan made it very special. One of the main features is the ability to visit the other resorts, the Sian Kaan is certainly the place to stay if you are looking for a more serene peaceful experience. The added benefit is that if you want to check out the beach or additional activities at the sister resorts the shuttle gets you there quickly. The Sian Karan’s entertainment team was so much fun, special shoutout to Juanito who was always ready to hop in the action and took the extra time to connect with us and the other guests, bringing the energy to the activity pool. While you’re at the pool the service is also top notch, Yender introduced us to the Mexicalita our first day and kept the drinks flowing all week long, always there at the right time for a refill. We also really enjoyed the A la carte suppers, so many options to choose from! A-class food. The buffet was understandly a step below this but still good, the cenote restaraunt offers some solid lunch and breakfast options if you are looking for a higher quality meal outside of the dinners. Would recommend booking any excursion directly through the hotel, as it was both easy and affordable. Tons of really great options. 10/10 recommend, hoping to be back soon!
Stayed 6 nights in Dec 2024

10/10 Excellent

Lizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Katherine

Stayed 4 nights in Nov 2024

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The properties were beautiful and we had full access to amenities on four different connected resorts. The ‘luxury’ label is a big stretch when it came to the rooms themselves and the food options were plentiful but generally lacklustre.
Stayed 7 nights in Dec 2024

2/10 Terrible

Cierra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Crystal

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our room was right above the bar and our whole room vibrated every night until 11:00. During the day all we could here was a loud clunking from the HVAC. We went for a peaceful getaway and were miserable. The pictures are deceiving. We were nowhere near the beach. The room itself was nice but the noise ruined our entire vacation. The cleaning staff was great. Very nice and friendly. They tried to sell us a timeshare the entire trip. Every time we went through the lobby we had someone coming up to us to sell their timeshare. We will never go to another Bahia principe property again.
Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stay elsewhere
The room was clean but very old and outdated. Very obvious rusting and wear on the furniture, walls, etc. The bed was very stiff and did not even have a comforter/duvet. I politely called for extra blankets and the woman was very rude and did not want to provide additional blankets. The breakfast was good, lunch was inedible, and dinners were okay but hard to get a decent reservation time. The drinks were very weak and came in an ugly plastic cup. Nothing about this stay was luxurious. The only saving grace was quick shuttles to the Akumal property where we enjoyed the pools and Sian Ka’an private beach. Overall, not good and had much better experiences at different all inclusives at a similar price point.
Stayed 4 nights in Dec 2024

6/10 Okay

Pandora

Travelled with partner
Liked: Staff & service
The grounds were clean and well kept. Lots of greenery. Not a large resort, but access to the surrounding resorts made the stay much better.
Stayed 5 nights in Nov 2024

6/10 Okay

Patricia L

Liked: Cleanliness, staff & service
Very difficult to get restaurant reservations and quite noisy some nights.
Stayed 7 nights in Nov 2024

8/10 Good

Uri

Liked: Cleanliness, staff & service
Stayed 9 nights in Nov 2024

6/10 Okay

Sandra

Stayed 7 nights in Oct 2024

10/10 Excellent

Justin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had some issues with our room initially, staff was able to get us into a much better room the next day.
Stayed 3 nights in Nov 2024

6/10 Okay

Brandy Reshea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Nov 2024

2/10 Terrible

Aisianique

Stayed 4 nights in Oct 2024

10/10 Excellent

Tyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the resort especially sian kaan couldn’t really ask anymore of the resort other then maybe better cart service between the other resorts
Stayed 5 nights in Nov 2024

10/10 Excellent

Llipsi, Hialeah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited this resort for my 50th birthday with my husband and was not disappointed! First off staff are absolutely amazing super friendly and helpful. The grounds are gorgeous from the jungle setting with exotic wildlife to the private beach for the Sian Ka’an guests. Pools were good as well. Our bartender Jorge and the other bar staff at the beach were awesome! The ala carte restaurants and daily buffet were great. Just one small issue although the rooms were very clean they definitely could use updating and beds and pillows (tiny pillows) could have been a little softer. The pool grill also was not our favorite grilled and fried food was cold and flavorless. Overall we will be returning next year most definitely highly recommend!
Stayed 5 nights in Nov 2024

2/10 Terrible

Annette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like the staff after I left the front desk weren’t very accommodating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Geminis Britani Mangandid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ability to move from different areas of the resort! From restaurants, parties and shows! It was such a unique experience and one that I can’t stop raving to my friends and family about!
Stayed 8 nights in Oct 2024

10/10 Excellent

M Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Lush green with well kept landscaping and friendly helpful staff.
Stayed 7 nights in Oct 2024