Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
Property with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Aerial view
Garden view
Outdoor wedding area
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pool
  • Spa
  • On private beach
    On private beach
  • Hot tub
    Hot tub

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Hekab Be Biblioteca
    6 min drive
  • Akumal Ecological Center
    9 min drive
  • Akumal Beach
    9 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    267 min drive

Room options

Deluxe Junior Suite Ocean View Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Ocean View

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Single

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 1
  • 1 King Bed

Deluxe Junior Suite

Highlights

Garden
Balcony
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Mini Suite

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Junior Suite Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Mini Suite Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

About the area

Akumal

An all-inclusive stay in Akumal awaits you at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive. You'll be 4.5 km (2.8 mi) from Akumal Beach and 4.1 km (2.6 mi) from Hekab Be Biblioteca. Highlights at this beachfront property include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Akumal and Tulum, is open for breakfast, lunch and dinner. With 11 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include a lazy river, a Turkish bath/hammam and a hot tub. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Akumal property, attractions include Xel-Há Park and Puerto Aventuras Marina.

What's nearby

  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Riviera Maya Golf Club - 10 min drive
  • Yal-ku Lagoon - 11 min drive
  • Half Moon Bay - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪La Hacienda - ‬2 min drive
  • ‪Coffe Shop at Grand Sirenis - ‬11 min walk

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Property with private beach and full-service spa
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar and a poolside bar. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Self parking is free.

This 4-star Akumal property is smoke free.

  • 934 guestrooms or units
  • 3 levels
  • 10 buildings
  • 10 dining venues
  • 11 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar on the beach
  • Bar by the pool
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature Hot tubs and free minibar items. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and hairdryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akumal and Tulum
  • El Patio
  • Ikebana
  • Lima
  • Relais Gourmand

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

What is the cancellation policy at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yep, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

The closest beach to Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is Akumal Beach (4.1 km).

Is there a spa on site at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Grand Sirenis Riviera Maya Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes Grand Sirenis Riviera Maya Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's books in the guestrooms, it's no surprise that Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive serve breakfast?

Yep, travelers give top marks to the free buffet brekkie here! Available daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

No, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

No, only service animals are allowed.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1565 out of 3382 reviews" "
Rating 8 - Good. 880 out of 3382 reviews" "
Rating 6 - Okay. 443 out of 3382 reviews" "
Rating 4 - Poor. 251 out of 3382 reviews" "
Rating 2 - Terrible. 243 out of 3382 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Jul 2024

4/10 Poor

Bredawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I really liked all the wild animals around the property I did not like the food three of the six people in my party were sick
Stayed 7 nights in Jul 2024

10/10 Excellent

LaToya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Cristine, Fort Worth

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beware! Rooms are very outdated, definitely do not look like on the pictures anymore. Dining options need to be reserved and as with other facilities doing the same its a nightmare and you end up just going to the buffet. The main buffet room had bo working a/c same issue with two of the specialty restaurants. No explanation just how they have decided to operate, definitely inconvenient and not fair to the staff that are trying their best. Dress code not enforced so don’t even worry about dressing up, its pointless specially with no ac in the restaurants. People had wet bathing suits inside the buffet and no one seemed to care, guests walking ariund with bluetooth speakers being a mess, no security, lack of evening activities. Its like the management just stopped caring and its evident. The food options and drinks were ok for the value IF you find the property on sale, not for full price. To summarize, if you want a relaxing weekend filled with good food and vibes this is not the right place. On a side note, the spa facilities and staff are amazing.
Stayed 3 nights in Jul 2024

8/10 Good

Marcelo Felipe

Stayed 6 nights in Jul 2024

8/10 Good

Marcelo Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly. Highest point was the lobby buffet and bar Lower point was the thematic restaurants.
Stayed 6 nights in Jul 2024

6/10 Okay

Guillermo

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The food choices were very limited. The food that was available was terrible. No air conditioning in the buffets. You are sweating non stop during breakfast, lunch and dinner. This was our first and last time at this resort.
Stayed 7 nights in Jul 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

SERENA E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jun 2024

10/10 Excellent

WISSAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying with my family at the Grand Sirenis Riviera Maya Resort, and I must say, it was an unforgettable experience! From the moment I arrived, I was greeted with a warm welcome by Diana and Ivin, who went above and beyond to ensure my stay was nothing short of exceptional. Their knowledge of the resort and its offerings was impressive, and their helpfulness was greatly appreciated. The day activities at the resort were endless, like pool volleyball and games. I particularly enjoyed the water aerobics class, which was a great way to stay active while having fun in the sun. The resort's pools were immaculate and refreshing, with bar and plenty of lounge chairs and shade options available. In the evenings, the resort came alive with night events, including live music, theme parties, and shows including events for kids.
Stayed 6 nights in Jul 2024

10/10 Excellent

Dana Catherine

Stayed 7 nights in Jul 2024

2/10 Terrible

Gustavo Mendez

Disliked: Staff & service
Stayed 7 nights in Jul 2024

2/10 Terrible

Gustavo

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Wow. Staff in the bar and food areas are super unprofessional, rude when asking for more than one drink . Food awful , cafeteria food . Peruvian & casa Alma are the only good eats. Super hot all the time in all the restaurants and buffet. Best part about the hotel are the animals all around. Overall will choose a different hotel for my family next time .
Stayed 7 nights in Jul 2024

8/10 Good

Kenyatta, Inwood

Dining areas should have AC and lobby should have Fans
Stayed 3 nights in Jul 2024

8/10 Good

Chaniqua, Inwood

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Too many animals walking around and not enough AC in dining areas.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yevgeniy Timofeye, Brooklyn Park

Nice
Stayed 8 nights in Jul 2024

6/10 Okay

nga

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Safe and friendly. Poor communication unless you speak Spanish well. Unable to schedule all the activities because all book or short of staff is the reason. Some restaurant close early due to short of staff.
Stayed 6 nights in Jul 2024

8/10 Good

Maying

Liked: Cleanliness, staff & service, property conditions & facilities
Add AC to main lobby restroom and restaurant
Stayed 7 nights in Jul 2024

2/10 Terrible

Nurys

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was extremely dirty with green mod, the waitress will completely ignore us when in a Buffett area or pool area. They will shut down the electricity on the middle of the night so air conditioner will turn off too and room will be extremely hot unacceptable. Air conditioned from buffer area will be off because of remodeling and it will be a huge room with hot grills, no air conditioner or windows only small fans in little corners.I left my towel at the room and they male me go get it or pay $40 per towel. For me a waste of money.
Stayed 7 nights in Jul 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadia estubo muy satisfactoria. El Sr. Ivan fue mucha ayuda en todas las preguntas que tubimos Yo y mi Familia. Es una gran persona y nos ayudo en TODO.
Stayed 7 nights in Jul 2024

2/10 Terrible

Kristie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to a wedding at this hell hole. Room only cooled down to 80-85 degrees. After one night my Son talked to manager and she said this was their level of comfort provided. WOW. Our rooms were pre-paid for so they said no refunds. We decided to leave that hotel anyway and checked into Conrad Hilton.
Stayed 5 nights in May 2024

10/10 Excellent

Christopher Gerald Curbelo

Liked: Cleanliness, staff & service, property conditions & facilities
I suggest they should give a little more love to the sports facilities. Example, me and my wife asked for basketball ball to play and they told us they only have 1 ball and it was in terrible condition.
Stayed 6 nights in Jul 2024

6/10 Okay

Anna, Macon

Stayed 3 nights in Jul 2024

10/10 Excellent

Bernadette Umali

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, great staff and great food!
Stayed 5 nights in Jul 2024