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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
Property with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Aerial view
Free minibar, in-room safe, desk, blackout curtains
Aerial view
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Breakfast included
  • All-inclusive
  • Hot tub
    Hot tub

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Hekab Be Biblioteca
    6 min drive
  • Akumal Ecological Center
    9 min drive
  • Akumal Beach
    9 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    267 min drive

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite

Highlights

Garden
Balcony
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout curtains

Mini Suite Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About the area

Akumal

An all-inclusive stay in Akumal awaits you at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive. You'll be 4.5 km (2.8 mi) from Akumal Beach and 4.1 km (2.6 mi) from Hekab Be Biblioteca. Highlights at this beachfront property include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Akumal and Tulum, is open for breakfast, lunch and dinner. With 11 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include a lazy river, a Turkish bath/hammam and a hot tub. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Akumal property, attractions include Xel-Há Park and Puerto Aventuras Marina.

What's nearby

  • Akumal Ecological Center - 9 min drive - 8.6 km
  • Akumal Beach - 9 min drive - 8.6 km
  • Riviera Maya Golf Club - 10 min drive - 11.1 km
  • Yal-ku Lagoon - 11 min drive - 10.8 km
  • Half Moon Bay - 14 min drive - 10.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Property with private beach and full-service spa
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar and a poolside bar. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Self parking is free.

This 4-star Akumal property is smoke free.

  • 934 guestrooms or units
  • 3 levels
  • 10 buildings
  • 10 dining venues
  • 11 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar on the beach
  • Bar by the pool
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature Hot tubs and free minibar items. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and hairdryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akumal and Tulum
  • El Patio
  • Ikebana
  • Lima
  • Relais Gourmand

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

What is the cancellation policy at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yep, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

The closest beach to Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is Akumal Beach (4.1 km).

Is there a spa on site at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Grand Sirenis Riviera Maya Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes Grand Sirenis Riviera Maya Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's books in the guestrooms, it's no surprise that Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive serve breakfast?

Yep, travelers give top marks to the free buffet brekkie here! Available daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

No, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

No, only service animals are allowed.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1567 out of 3391 reviews" "
Rating 8 - Good. 873 out of 3391 reviews" "
Rating 6 - Okay. 445 out of 3391 reviews" "
Rating 4 - Poor. 260 out of 3391 reviews" "
Rating 2 - Terrible. 246 out of 3391 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the resort was excellent except the Brazilian restaurant. I had a very very bad experience in that restaurant. Please avoid the Brazilian restaurant. Waiters there are rude and disrespectful. Vacation in a resort are meant to be enjoyable not painful. Overall the resort was good but I don't think I will come back. I will look for another place. These people almost destroyed my stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property deserves no stars. The elevators don’t work so you have to walk up and down multiple flights. No ac anywhere on the property including the restaurants. Property is old. Rooms are moldy and dirty. Doors don’t lock. Ac in rooms is barely noticeable. Most restaurants are closed as are the bars. Food is atrocious. Limited bars on side. The pools are like a Public pool in terms of the facility. It’s one of the worst properties I have every visited
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Natural beauty, not too manicured. Single lane lazy river. Wonderful staff. Limited air conditioned areas, hot food wasn't always hot and cold food wasn't always cold.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay with my family.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ana Clara, Miami Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ebunoluwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Aug 2024

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The pools and variety of restaurants. Having transportation from the airport included would be nice.
Stayed 7 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with excellent services
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with excellent services. Stayed 4 nights with the group of 20 peoples.
Stayed 4 nights in Aug 2024

6/10 Okay

Kymberly

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Very large property. Low on staff daily so shuttles were hard to catch.
Stayed 8 nights in Jul 2024

10/10 Excellent

Aferdita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana and Ivan at the Expedia reservation desk were incredible !!! We will be back again just because of them. They made us feel like vip!
Stayed 5 nights in Aug 2024

4/10 Poor

Saul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Francisca torra . La Sra del ice cream shop se porto muy grocera.
Stayed 5 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana and Ivan at the Expedia reservation desk were INCREDIBLE!!! they made us feel like VIP guests. We will def be back again just because of them Hegedus and Tolaj family
Stayed 5 nights in Aug 2024

6/10 Okay

Mara

Travelled with group
Liked: Staff & service, amenities
There was a lot to do. Dining hours were not consistent or clear. Ac didn't work. Staff was nice and helpful
Stayed 4 nights in Aug 2024

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was very serviceable, you ask for something and they never said no, they went above and beyond to make sure you were happy on the other hand concierge not so much. When I arrived from a long day of traveling I was given a room that was dirty ,hair on the bed , floors dirty tables etc I called reception and the lady who answered really didn’t care I had to call a 2nd time and advise I was not staying in a dirty room if they had another room I said I’ve been traveling all day with 3 kids and I want to do was to I unwhine and relax and that’s when she sent a service bell boy to show me another room which by the way wasn’t a 10 but he did sent someone to clean the floors. The hallways were dirty with food that’s why the animals were always there raccoons and lemurs even though there harmless but the kids didn’t like them. We ate mostly in the buffets because there were never reservations open to all the restaurants they had impossible for even concierge to even try to accommodate you. So many restaurants and you can’t even book before you get there. So that was very disappointing. Overall the staff which I mean people at the bar and the buffet are very nice and helpful. Don’t know if I’ll go back would try other hotels
Stayed 5 nights in Aug 2024

6/10 Okay

Chloe

Stayed 4 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Thanh

Travelled with family
Liked: Cleanliness, staff & service
Wild animals dropping
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lot wild animals near you all the time..
Stayed 7 nights in Aug 2024

6/10 Okay

Roxanna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going in to the resort after reading some reviews about AC not working, toilet, not flushing, and problem with dinner reservation. We stayed in the room 2731, the AC worked great, and We didn’t have problem with the toilet. We were able to get dinner reservation without any problem (Maybe it was because it was low season?). There is construction going on, they are renovating part of the resort. The pool need a little TLC other than that, it was great.
Stayed 7 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The work staff and all of the workers, from the cleaning crew to the waiters and food service, to the pool entertainers and the evening entertainers, were outstanding. The pools were very well designed and enjoyable. The beach was, well, incredible.
Stayed 9 nights in Aug 2024

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand sirenis Second time at Grand Sirenis and had a fabulous time. The property is currently being renovated so the theatre was closed so they had a makeshift stage in the downstairs portion by the lobby bar. It was loud and was busy as there were children and family’s in the bar area but was fine. We had drinks there every night before dinner and it didn’t bother us. Julio Ceaser was our waiter for breakfast and lunch at buffet Tulum and was an absolute delight. We made sure to have breakfast with him every morning and lunch when we didn’t eat by the beach. The employees were all fantastic and kind so show some appreciation for the wonderful vacation you are enjoying by handing over a few dollars to your bellboys, waiters, bartenders, and housekeepers.We were there for 8 nights and were able to book 7 restaurants on the first day. Food was so much better in restaurants than the dinner buffet (not great). The food at the restaurants was vastly improved over the last time we were here. Way to go grand sirenis!!! The beach is nice and wasn’t over crowded. It is rocky so bring water shoes. Also snorkeling gear if you are into that as there were a ton of fish to see. The beach bar was good and offered your staple resort drinks. If your into wildlife your going to have an amazing time. Saw monkeys everywhere especially otw to breakfast in the morning. Coaties, iguanas, sereques, raccoons and so much more!! Literally everywhere!
Stayed 8 nights in Aug 2024

8/10 Good

Natalie Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this property very much. Unfortunately, half of it was under construction and while this did not really interfere with our stay, I would like to have seen the hotel in its entire glory. Staff were friendly, we didn't get into some of the restaurants which meant too much buffet food and that got monotonous after a while. Wish the main lobby buffet had air conditioning because it also made it uncomfortable to eat. Air conditioning in room was not good either, but we were on the end of the building so that might have been why. We still had a great time.
Stayed 6 nights in Aug 2024

10/10 Excellent

Marsela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024