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Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Premium bedding, free minibar, in-room safe, desk
Poolside bar
Front of property - evening/night
Presidential Suite | View from room
On the beach, white sand, beach cabanas, sun-loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Bar
  • Room service
  • Housekeeping
The price is NZ$1,348
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
  • Hekab Be Biblioteca
    12 min walk
  • Akumal Ecological Center
    14 min walk
  • Akumal Beach
    15 min walk
  • Tulum Intl. Airport (TQO)
    68 min drive

Room options

View all photos for Junior Suite Double Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double Partial Ocean View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 51 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Romance Master Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Swim Out King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite King Partial Ocean View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Out King

Highlights

Furnished balcony or patio
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double Tropical View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Romance Master Suite Ocean Front

Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
  • 119.0 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
  • 331 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean View

Romance Master Suite Ocean View

Romance Master Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
  • 119 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Tropical View

Premium bedding, free minibar, in-room safe, desk

Junior Suite King Tropical View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony or patio
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out King

Preferred Club Junior Suite Swim Out King

Preferred Club Junior Suite Swim Out King

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deal Of The Day

Premium bedding, free minibar, in-room safe, desk

Deal Of The Day

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View Double

Preferred Club Junior Suite Tropical View Double

Preferred Club Junior Suite Tropical View Double

Highlights

Furnished balcony or patio
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 53 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King

Highlights

Furnished balcony or patio
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

Premium bedding, free minibar, in-room safe, desk

Junior Suite King

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Pool
All-inclusive
Spa
Parking included
4.5 out of 5, Wonderful, (749)
The price is NZ$1,043
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Unico Hotel Riviera Maya - Adults Only - All Inclusive

About the area

Akumal

A luxury stay in Akumal awaits you at Secrets Akumal Riviera Maya - Adults Only - All Inclusive. You'll be 10.6 km (6.6 mi) from Xel-Há Park and 13.4 km (8.4 mi) from Dos Ojos Cenote. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Secrets Spa can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The seafood restaurant, Oceana, serves seafood and is open for dinner. With 2 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the 3 hot tubs and 2 outdoor tennis courts. 15000 square feet (1394 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a winery, a nightclub and free Wi-Fi in public areas. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Akumal property include Tulum Mayan Ruins and Xcaret Eco Theme Park.

What's nearby

  • Akumal Ecological Center - 14 min walk
  • Akumal Beach - 15 min walk
  • Riviera Maya Golf Club - 3 min drive
  • Yal-ku Lagoon - 6 min drive
  • Half Moon Bay - 11 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • ‪Mediterraneo - ‬15 min walk
  • ‪Akumal Sushi Beach Bar - ‬5 min walk
  • ‪Market Café - ‬14 min walk
  • ‪Preferred Club - ‬1 min walk
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬5 min walk

About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Secrets Akumal Riviera Maya - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an attached winery, outdoor tennis courts and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Akumal property.

  • 434 guestrooms or units
  • 5 levels
  • 11 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2015
  • Winery on site
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar
Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Secrets Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Market Cafe
  • Oceana
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • 3 spa tubs
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Winery
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15,000 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Frequently asked questions

What is the cancellation policy at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Secrets Akumal Riviera Maya - Adults Only - All Inclusive on 10 Jan 2025 start from NZ$1,347.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yep, Secrets Akumal Riviera Maya - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yep, Secrets Akumal Riviera Maya - Adults Only - All Inclusive is a short 15-minute walk from Akumal Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yep, Secrets Spa is available for guests. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Akumal Riviera Maya - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Secrets Akumal Riviera Maya - Adults Only - All Inclusive features 2 poolside bars, 3 outdoor pools and 3 hot tubs. All guestrooms come with Hot tubs, Private jetted baths and premium bedding.

What makes Secrets Akumal Riviera Maya - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Secrets Akumal Riviera Maya - Adults Only - All Inclusive.

Is Secrets Akumal Riviera Maya - Adults Only - All Inclusive family-friendly?

No, Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

There is a golf course next to Secrets Akumal Riviera Maya - Adults Only - All Inclusive.

Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1002 reviews" "
Rating 8 - Good. 132 out of 1002 reviews" "
Rating 6 - Okay. 53 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior to every other resort we have visited in the Riviera Maya. From the moment we arrived and throughout our stay the staff was genuinely friendly and helpful. The Preferred experience was definitely worth the extra $ because of better check-in, bar drinks and food choices. Although the property is large it seemed very intimate. Bring bug spray for mosquitoes at night. Smoking areas are available but limited. We'll be back for sure!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kylie, Jackson

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect! The hotel itself is another wonderful Secrets: clean and luxurious with a 5 star level of services and pampering. The heart of the hotel is definitely dedicated and beyond friendly staff who do their absolute best to make you feel at home. They go above and beyond to provide a fun, accommodating, special experience. They all introduce themselves and eagerly want to assist you with anything and everything they can. There are certain members that need a shout out because they made my husband and I feel so spoiled the whole week we were there: Max, Gina, Carla, Carlos and Abraham were a few from the activities team, bartenders: Ivan and Moses from the swimup bar, Miguel and Samuel from poolside assistance and concierges Regina and José! These were just a few that specifically made our trip amazing. The food here is delicious, we had our favorite restaurants like the French and Asian places. My advice for those coming here from Maroma: they are like siblings, NOT twins. They have differences and Akumal is bigger with better snorkeling right next to the beach!
Stayed 7 nights in Sep 2024

10/10 Excellent

Kathryn

Stayed 3 nights in Sep 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just book it! You will not be disappointed. We had any amazing experience from check in to check out… the restaurants and spa were the highlight of our stay!
Stayed 3 nights in Sep 2024

8/10 Good

Amara

Stayed 6 nights in Aug 2024

10/10 Excellent

VYNE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets property was extremely clean, and constantly maintained by the staff. Everyone was professional, courteous and welcoming. We had a birthday group of 18 people, everyone had a wonderful time. Looking forward to returning! My only recommendation is additional directional signs, and numbers at the top of each building.
Stayed 5 nights in Aug 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful place I’ve ever been. Most of the food was really good. The staff was so attentive and wanting to make sure all if your needs and wants were taken care of. My biggest two complaints are the daily pool parties that last for hours with a DJ. The bass carries into the rooms and there’s no escaping it. So if you want to take a nap, don’t count on it. There’s a quiet pool, but that pool still feels the thumping when the DJ is playing. My second complaint is that if you try to relax on the beach, you are constantly being approached by people trying to sell hats, blankets, turtle tours, etc. I understand they are just trying to make a living, but it definitely affects the feel of relaxation.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael Paul, LAGRANGE

Stayed 7 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2024

10/10 Excellent

Jordanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, has a jungle like scenery that is very pretty. The staff was great, food was amazing and had great entertainment all week long. I would definitely reccomemd this resort.
Stayed 8 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food, drinks and service
Stayed 3 nights in Sep 2024

10/10 Excellent

Amanuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
My spouse and I were celebrating our anniversary and this resort made sure we were always taken care of. From the moment we stepped into secrets we were taken care of. All the staff seemed extremely trained and professional! The entertainers Max, Carlos, Jorge and Abhrahm were my favorite. They made sure my stay was eventful. The night shows were amazing as well. Only thing about the trip is the limit of access to affordable transportation into the city or airport. The food could be better as well. Only favorite part of food was the Coco Cafe happy to see it was 24hrs! The spa is a must as well! pretty pricy but worth it! Amazing experience over-all!
Stayed 6 nights in Sep 2024

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and not rude, but they choose and pick who they want and tend to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rosa Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 6 nights in Sep 2024

8/10 Good

Judy

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and every one is so helpful. For the price you pay the food should have been alot better.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kyrsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Aadil

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The property was OK.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge Chavez

Stayed 6 nights in Aug 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience here was incredible! I did a lot of research before deciding where to go and I’m really glad we chose this secrets resort. It was even prettier in person than expected! We had a regular jungle room and was still a full suite. We went for my birthday and the staff were very nice and decorated our room before I arrived and brought us a bottle of champagne. The grounds are really quiet, private, and lush with lots of plants it felt very jungley. I will say the paths could be labelled better as it is almost like a maze. The pools were great and the beach was pretty, plus they have free snorkeling where you can see sea turtles! Food was pretty good, some restaurants are better than others but overall we were satisfied. If you’re going with a partner I highly recommend the couples massage! The spa at this resort is stunning and you can really spend a lot of time here between your service and the relaxation pool. This was a great vacation and we’re hoping to go back soon!
Stayed 4 nights in Jun 2024

10/10 Excellent

Christina

Travelled with partner
Amazing !!! Will totally stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Zarrea

Stayed 3 nights in Aug 2024

10/10 Excellent

Kulvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024