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Mercure Grand Jebel Hafeet Al Ain Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Grand Jebel Hafeet Al Ain Hotel

Balcony view
Terrace/patio
Cafe
Presidential Suite, 1 King Bed
Deluxe Suite, 1 Double Bed | Living room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is NZ$128
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Jebel Hafeet, P.O. Box 24476, Al Ain, Abu Dhabi
  • Al Ain Park
    1 min walk
  • Green Mubazzarah Hot Springs
    9 min walk
  • Wadi Adventure
    13 min drive
  • Al Ain (AAN)
    29 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed, Poolside

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed, Poolside

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Hairdryer
  • 80 sq m
  • Golf view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Poolside

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Poolside

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Hairdryer
  • 29 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • Golf view
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • Golf view
  • Sleeps 9
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Hairdryer
  • 29 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Radisson Blu Hotel & Resort, Al Ain
Pool
Hot tub
Spa
Kids pool
3.9 out of 5, Good, (291)
The price is NZ$171
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Radisson Blu Hotel & Resort, Al Ain

About the area

Al Ain

A family-friendly stay in the heart of Al Ain awaits you at Mercure Grand Jebel Hafeet Al Ain Hotel. You'll be 8.1 km (5 mi) from Wadi Adventure and 9.5 km (5.9 mi) from Jebel Hafeet Mountain. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and aromatherapy. The buffet restaurant, LE BELVEDERE, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Lawrence Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the free kids' club, gym and kids' swimming pool as well as access to mini golf. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4-property class Al Ain hotel include Al Ain Zoo and Bawadi Mall.

What's nearby

  • Green Mubazzarah Hot Springs - 9 min walk - 0.8 km
  • Wadi Adventure - 13 min drive - 8.1 km
  • Al Ain Zoo - 14 min drive - 9.7 km
  • Bawadi Mall - 14 min drive - 17.8 km
  • Jebel Hafeet Mountain - 18 min drive - 9.6 km

Getting around

  • Al Ain (AAN) - 29 min drive

Restaurants

  • ‪Saddle - ‬11 min drive
  • ‪جست فرش - ‬11 min drive
  • ‪Doner Basha - ‬13 min drive
  • ‪كرك زاخر - ‬13 min drive
  • ‪Dardasha Cafe - ‬12 min drive

About this property

Mercure Grand Jebel Hafeet Al Ain Hotel

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Mercure Grand Jebel Hafeet Al Ain Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Mercure Grand Jebel Hafeet Al Ain Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Al Ain hotel.

  • 124 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • Kid's club (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Mercure Grand Jebel Hafeet Al Ain Hotel offers 124 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Al Ain hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Arabic, English, Filipino, Hindi, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 1 metre
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 65 for adults and AED 35 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Al Khyama
  • EDEN ROCK
  • Lawrence Bar
  • LE BELVEDERE
  • Orient Cafe

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Grand Jebel Hafeet Al Ain Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 65 for adults and from AED 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

Frequently asked questions

What is the cancellation policy at Mercure Grand Jebel Hafeet Al Ain Hotel?

Mercure Grand Jebel Hafeet Al Ain Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Grand Jebel Hafeet Al Ain Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Grand Jebel Hafeet Al Ain Hotel on 24 Nov 2024 start from NZ$128.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Grand Jebel Hafeet Al Ain Hotel?

Yep, Mercure Grand Jebel Hafeet Al Ain Hotel has a free self car park, free valet parking and free RV/bus/truck parking.

Is there a spa on site at Mercure Grand Jebel Hafeet Al Ain Hotel?

Yep, there is an onsite spa at Mercure Grand Jebel Hafeet Al Ain Hotel. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Mercure Grand Jebel Hafeet Al Ain Hotel have a pool?

Mercure Grand Jebel Hafeet Al Ain Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Mercure Grand Jebel Hafeet Al Ain Hotel?

Mercure Grand Jebel Hafeet Al Ain Hotel features 2 outdoor pools, a full-service spa and a health club.

What makes Mercure Grand Jebel Hafeet Al Ain Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mercure Grand Jebel Hafeet Al Ain Hotel.

Is Mercure Grand Jebel Hafeet Al Ain Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Mercure Grand Jebel Hafeet Al Ain Hotel is a hit with families.

Does Mercure Grand Jebel Hafeet Al Ain Hotel serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Grand Jebel Hafeet Al Ain Hotel?

No, Mercure Grand Jebel Hafeet Al Ain Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Grand Jebel Hafeet Al Ain Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Grand Jebel Hafeet Al Ain Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Grand Jebel Hafeet Al Ain Hotel?

No, pets and service animals are not allowed.

Mercure Grand Jebel Hafeet Al Ain Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 141 out of 424 reviews" "
Rating 8 - Good. 173 out of 424 reviews" "
Rating 6 - Okay. 69 out of 424 reviews" "
Rating 4 - Poor. 23 out of 424 reviews" "
Rating 2 - Terrible. 18 out of 424 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

GHASSAN

Travelled with group
No wi fi access in the hotel, or the wi fi is very limited and weak
Stayed 1 night in Aug 2024

10/10 Excellent

Humam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather is much better over there, especially in the summer
Stayed 1 night in Jul 2024

10/10 Excellent

Surinder

Liked: Amenities
Good service
Stayed 2 nights in Apr 2024

6/10 Okay

Houkseop

Stayed 1 night in Apr 2024

8/10 Good

Larno, Doha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay on the mountain with friends
Stayed 1 night in Apr 2024

10/10 Excellent

khaula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Feb 2024

10/10 Excellent

DR. JAMALUDEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Raihan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, thrilling drive up to the top, cooler weather and clean rooms, friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Jihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should add robes, and hand towels in the room without making a request.
Stayed 1 night in Oct 2023

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect night away highly recommend
The location is amazing, the food is delicious, and the swimming pool is so refreshing! 🌴🍽️🏊‍♂️ we had an incredible time there! The staff at Mercure Grand Jebel Hafeet were absolutely fantastic! They were friendly, helpful, and made my stay even more enjoyable. The service they provided was top-notch! 😄👍 can’t wait to come back again
Stayed 1 night in Sep 2023

2/10 Terrible

Mohamed

Travelled with family
Stayed 1 night in Sep 2023

10/10 Excellent

Syedprince

Stayed 1 night in Jul 2023

8/10 Good

Mohammad

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jason

Stayed 2 nights in Feb 2023

10/10 Excellent

abdullah

Stayed 1 night in Feb 2023

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very nice

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Good for families but showing its age
My kids love staying here because of the many activities available and the cool weather. The staff are also always helpful and pleasant. However, hotel facilities are beginning to show its age. And they have started to charge on using some of the activities. The front desk also seemed understaffed during our visit.
Stayed 1 night in Dec 2022

10/10 Excellent

Nazih

Stayed 1 night in Nov 2022

8/10 Good

Alanna Catherine

Stayed 1 night in Jun 2022

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Reijoyce

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is unique and beautiful. The management of solid waste in the hotel and just outside of it is poor. Efforts should be made to respect the ecological integrity of this unique place.
Stayed 2 nights in Dec 2021