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Hotel Andaluz Albuquerque, Curio Collection by Hilton

4.0 star property
Art Deco hotel with bars/lounges and fitness centre

Photo gallery for Hotel Andaluz Albuquerque, Curio Collection by Hilton

Exterior
Superior Room, 1 King Bed with Sofa bed (Soaking Tub) | Bathroom
Terrace/patio
Aerial view
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
  • Pet-friendly
The current price is NZ$263
includes taxes & fees
25 May - 26 May

Explore the area

Map
125 2nd St NW, Albuquerque, NM, 87102
  • Albuquerque Convention Center
    ‪2 min walk‬
  • ABQ BioPark Zoo
    ‪3 min drive‬
  • University of New Mexico
    ‪3 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪7 min drive‬

Room options

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Sitting Area)

Deluxe Room, 1 King Bed (Sitting Area) | Living area

Deluxe Room, 1 King Bed (Sitting Area)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Boardroom)

Suite (Boardroom)

Suite (Boardroom)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed (Alcove)

Junior Suite, 1 Queen Bed with Sofa bed (Alcove) | Living area

Junior Suite, 1 Queen Bed with Sofa bed (Alcove)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed (Soaking Tub)

Superior Room, 1 King Bed with Sofa bed (Soaking Tub) | Bathroom

Superior Room, 1 King Bed with Sofa bed (Soaking Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the area

Albuquerque

Hotel Andaluz Albuquerque, Curio Collection by Hilton places you in the heart of Albuquerque, steps from Albuquerque Convention Center and 2 km (1.2 mi) from University of New Mexico. Highlights at this boutique hotel include 2 bars/lounges, a restaurant and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this Downtown Albuquerque hotel include ABQ BioPark Zoo and ABQ Uptown.

What's nearby

  • Albuquerque Convention Center - 2 min walk - 0.2 km
  • ABQ BioPark Zoo - 3 min drive - 1.9 km
  • University of New Mexico - 3 min drive - 2.2 km
  • Old Town Plaza - 3 min drive - 2.6 km
  • University of New Mexico Hospital - 4 min drive - 3.5 km

Getting around

  • Alvarado Transportation Center - 6 min walk
  • Albuquerque International Sunport (ABQ) - 7 min drive

Restaurants

  • ‪Tucanos Brazilian Grill - ‬2 min walk
  • ‪JC's New York Pizza Dept - ‬1 min walk
  • ‪Bar Uno - ‬2 min walk
  • ‪Sister - ‬4 min walk
  • ‪Mas - Tapas y Vino - ‬1 min walk

About this property

Hotel Andaluz Albuquerque, Curio Collection by Hilton

Art Deco hotel with bars/lounges and fitness centre
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square metres) and includes conference space. A fitness centre, a rooftop terrace, and a library are also featured at the business-friendly Hotel Andaluz Albuquerque, Curio Collection by Hilton. You'll have access to the indoor pool and health club at a partner property.

Smoking is allowed in designated areas at this Art Deco Albuquerque hotel.

  • 107 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Conference rooms
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1939
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Andaluz Albuquerque, Curio Collection by Hilton offers 107 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Similar properties

Lobby

The Clyde Hotel

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  • Restaurant
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4.4 out of 5, Excellent, 1,016 reviews
The price is NZ$309
includes taxes & fees
8 May - 9 May
The Clyde Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 9 to 15 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool (guest access)
  • Library

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,997 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 15 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Andaluz
Andaluz Albuquerque
Andaluz Hotel
Hotel Andaluz
Hotel Andaluz Albuquerque
Hotel Andaluz Albuquerque Curio Collection Hilton
Hotel Andaluz Curio Collection Hilton
Andaluz Albuquerque Curio Collection Hilton
Andaluz Curio Collection Hilton
Hotel Andaluz Albuquerque, Curio Collection by Hilton Hotel
Hotel Hotel Andaluz Albuquerque, Curio Collection by Hilton
Hotel Andaluz

Frequently asked questions

What is the cancellation policy at Hotel Andaluz Albuquerque, Curio Collection by Hilton?

Hotel Andaluz Albuquerque, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Andaluz Albuquerque, Curio Collection by Hilton?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Andaluz Albuquerque, Curio Collection by Hilton on 25 May 2025 start from NZ$262.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Andaluz Albuquerque, Curio Collection by Hilton family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Andaluz Albuquerque, Curio Collection by Hilton is a hit with families.

Does Hotel Andaluz Albuquerque, Curio Collection by Hilton serve breakfast?

You bet, cooked-to-order breakfast is available at Hotel Andaluz Albuquerque, Curio Collection by Hilton.

Is there a free airport shuttle available at Hotel Andaluz Albuquerque, Curio Collection by Hilton?

No, Hotel Andaluz Albuquerque, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Andaluz Albuquerque, Curio Collection by Hilton?

Yep, you can grab a meal at Hotel Andaluz Albuquerque, Curio Collection by Hilton's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Andaluz Albuquerque, Curio Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Andaluz Albuquerque, Curio Collection by Hilton?

Cats and dogs are welcome at Hotel Andaluz Albuquerque, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

Hotel Andaluz Albuquerque, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daphne

Liked: Staff & service
I had a great stay, and the front desk service representative who helped me check in was fantastic. However, I was quite put off by the hair I found behind the toilet seat and the amount of grime that was on the TV remote.
Stayed 1 night in Jan 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with wonderful customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Gene

Travelled with family
Liked: Staff & service, room comfort

Nice hotel in downtown Albuquerque.

Nice hotel in downtown Albuquerque. It’s important to understand that it’s an older hotel and the charm is that it has a lot of history. Hotel staff is friendly and warm.
Stayed 4 nights in Dec 2024

4/10 Poor

Larry, Santa Ana

Stayed 3 nights in Dec 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor signage - hard to find the entrance.

Hard to find. The hotel was selected by my client. Navigation took me right to the street the hotel was on. But it just looked like a dark street with no prominent signage or anything else to indicate the hotel was there. There was an illuminated valet parking area, which I figured might be valet parking for the hotel based on context. I drove around the block to see if there was another entrance (perhaps navigation had taken me to a side entrance?), but there wasn't one. I thought maybe you could enter through the parking garage. But there wasn't a parking garage. After driving around the block several times, I finally called the front desk. They confirmed that the valet parking area was the main entrance. And they let me know that my parking options were: $10 per day or per re-entry in a public parking lot around the corner or $21 per day for valet parking. The hotel is fine. Decor is old Spanish style. And service is great. But it would be easy to drive by the hotel and not even know it was there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clyde, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Historic property. Wonderful restaurant.
Stayed 2 nights in Dec 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not up to standards expected from Andaluz or Hilto

We had a suite -- beautiful design for looks but not for comfort. Hard, very uncomfortable mattress, heavy quilt with no option of lighter blanket, head of bed set up 6" from wall because of wall hanging, so pillows slid off behind bed during night, temp control options only off entirely or on with a roaring fan that made sitting in the living area unpleasant.
Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL, Vallecitos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there whenever I’m in Albuquerque.
Stayed 1 night in Dec 2024

10/10 Excellent

WENDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel and I really loved the ambiance and how quiet it was and the staff was very friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Jo May

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very beautiful property. All of the staff were very friendly and helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Russell

Travelled with family
The hotels new owner wants a contemporary design now. Restaurant not open (serving in lobby) and they have some super strong smelling flowery infuser going in. Killing nose. Not what it used to be at all
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2024

2/10 Terrible

John

Business traveller
They cancelled my reservation made through Expedia and now are charging me for not showing up...which I did
Stayed 9 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Claudia

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Property was under construction. Property was atractive. Staff was unusual and not as friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ambience and all around service.
Stayed 1 night in Nov 2024

8/10 Good

James, Los Angeles

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Fred

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good gone very bad.

I used $10 hotel bottled water. It had a horrible taste that I couldn't get out of my mouth for hours. After rinsing the glass, I finally figured out that the culprit was a heavy soap residue. In addition, the hotel is undergoing renovations, so the normal restaurants and bars are closed. I was not informed of this when I called to make a reservation - instead I was only told they had switched to a first come first served system. The hotel manager kindly explained to me that it was my fault for not knowing in advance that the hotel was being renovated since it was posted on their website. I didn't see any info on Hotels.com or the hotel's website when I went there to make a reservation. I have stayed there many times before and always enjoyed it. This trip was awful, and I talked to people checking out early due to similar experiences.
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, although the construction work going on at the time made it noisy and meant only one lift was working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic hotel. Good, attentive staff and affordable, steps away from the convention center. The only negative -- and this is NOT the property's fault -- is that the neighborhood is weirdly unpopulated, even though it's downtown. Workday afternoons feel like Sunday morning on the streets
Stayed 2 nights in Oct 2024

2/10 Terrible

christopher

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Checked in wanting to relax at hotel and eat. No mention of the Tapas RestAurant being closed down. So we thought we would go to rooftop bar but no it’s closed as well. Again, nothing mentioned while booking. Then we will just sleep. No, it’s under construction. Jack hammers started at 8am and awoke us. We ended up checking out because the noise was so loud and non stop the whole morning. They even used the main elevator to bring the debris out of the demo area. On top of that when we complained they simple said of well you booked 3rd party so we will do nothing. No refund and they basically said you should not have booked it through Expedia. Worst experience at a hotel and we paid top dollar for this. They refuse to even acknowledge it as a problem and said I should have read their website and Expedia’s before booking. Do not stay at this hotel!

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great bar, night crew for check in was a little more friendly than morning crew. I spent 20 years in the service industry and own a small restaurant. Morning manager was hovering over associate did not seem very happy. But that doesn’t mean she is doing a bad job just would be nice to make connection with staff. The bartender was wonderful.
Stayed 1 night in Oct 2024

8/10 Good

Dabrina, Winfield

Liked: Cleanliness, staff & service
They were doing construction at the property, which is fine. But they weren't very thoughtful in how they did it. For instance, they took out all the filtered water machines but didn't think to put out alternative water sources. When the construction is done, I trust it will be a lovely prporty again.
Stayed 5 nights in Oct 2024