8/10 Good
Marjorie, Planstville
Travelled with partner
26 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay at Isleta. It’s a small casino hotel. There was no microwave in room & limited dining options. The air conditioner didn’t work great, but worked enough that we didn’t want to complain. My father, brother, & sister came to hotel to visit (we hadn’t seen each other in 8 years) so we decided to sit in common area on the floor we stayed on where there was a couch, chairs, & table. Assumed that’s what the space is for. We were playing a board game quietly when we were approached by security & told we couldn’t utilize the area and had to go into our room- security office was very nice & seemed to feel bad to tell us we had to leave area. We were pretty bummed as there is no couch in the room so space was limited. There are no other common areas in hotel for guests to utilize. Lastly, we requested a wake up call at 4:30am as we had a very early flight & were nervous we’d over sleep. We never got the call. Fortunately we were awake and made our flight with no problem. Overall, no major complaints. We enjoyed the casino and appreciated the location of hotel which is only 10 mins from the airport. I would consider staying at Isleta again on our next visit.
Marjorie
Stayed 6 nights in Aug 2024