Hotel BelleVue Club

3.0 star property
Family-friendly hotel with 8 outdoor pools and nightclub
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel BelleVue Club

8 outdoor pools, pool umbrellas, pool loungers
Lake
In-room safe, blackout curtains, free cots/infant beds, WiFi
In-room safe, blackout curtains, free cots/infant beds, WiFi
Dinner served

Reviews

6.2 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
Av. Pedro Mas y Reus s/n, Alcúdia, Mallorca, 7410
  • Alcúdia Beach
    17 min walk
  • Bellevue
    2 min walk
  • Sa Pobla Station
    20 min drive
  • Palma de Mallorca (PMI)
    48 min drive

Room options

Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (3 Adults + 3 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 6
  • 5 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 3 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (4 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 5 Single Beds and 1 Single Sofa Bed

Studio, Balcony (3 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (4 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (3 adults + 3 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (4 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (3 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (2 Adults + 4 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (2 Adults + 3 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, Balcony (5 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony (3 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Double Room (2 Adults +1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (5 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 5
  • 5 Single Beds and 1 Single Sofa Bed

Studio, Balcony (2 Adults +1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (4 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 5
  • 5 Single Beds and 1 Single Sofa Bed

Deluxe Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Studio, Balcony (1 Adult)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed OR 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (3 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 5
  • 5 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Studio, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (4 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 4
  • 5 Single Beds and 1 Single Sofa Bed

Deluxe Double Room

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 3 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Double Room (1 Adult)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 1
  • 1 Single Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom, Balcony (3 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony (4 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
  • 55 sq m
  • Sleeps 6
  • 5 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony (4 Adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

About the area

Alcúdia

A family-friendly stay in Alcúdia awaits you at Hotel BelleVue Club. Within a 20-minute stroll, you'll find Alcúdia Beach and Hidropark. Highlights at this hotel include 8 outdoor swimming pools, a restaurant and a nightclub. .The restaurant, Pizzeria Dolce Vita, is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, kids' swimming pool and pool loungers as well as access to mini golf. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 3-property class Alcúdia hotel, you'll be 2.5 km (1.6 mi) from Playa de Muro.

What's nearby

  • Alcúdia Beach - 17 min walk
  • Hidropark - 20 min walk
  • Alcúdia Port - 5 min drive
  • Playa de Muro - 9 min drive
  • Alcanada Golf Club - 11 min drive

Getting around

  • Inca Station - 19 min drive
  • Palma de Mallorca (PMI) - 48 min drive

Restaurants

  • ‪Bellevue - ‬2 min walk
  • ‪L’Épicerie Alcudia - ‬3 min drive
  • ‪S'àmfora - ‬12 min walk
  • ‪El Loro Verde - ‬9 min walk
  • ‪Playero - ‬17 min walk

About this property

Hotel BelleVue Club

Family-friendly hotel with 8 outdoor pools and nightclub
Some rates at Hotel BelleVue Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel BelleVue Club offers its guests 8 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A nightclub, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel BelleVue Club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Alcúdia hotel.

  • 1468 guestrooms or units
  • 17 buildings
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel BelleVue Club offers 1468 air-conditioned accommodations with a safe and free toiletries. Rooms open to balconies. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a limited basis.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per day)
  • Available in some public areas: WiFi (EUR 1 for 60 minutes)

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 8.50 for adults and EUR 4.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pizzeria Dolce Vita
  • Restaurant Brasserie

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Mini golf
  • Nightclub
  • Playground
  • Racquetball/squash
  • Shopping
  • Tennis

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 2 November and 21 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.5 for adults and from EUR 4.75 for children
  • Fee for in-room wireless Internet: EUR 5.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 1 (for 60 minutes, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

BelleVue Club Alcudia
BelleVue Club Hotel Alcudia
Holiday Village Bellevue
Bellevue Apartments Alcudia
Bellevue Hotel Alcudia
Hotetur Club Bellevue
Bellevue Alcudia
Hotel Bellevue Alcudia
Apartments Hotetur Bellevue Hotel
Hotetur Bellevue
Bellevue Club Hotel Port d`Alcudia
Apartments Hotetur Bellevue Puerto Alcudia
BelleVue Club Resort Alcudia
BelleVue Club Resort

Frequently asked questions

What is the cancellation policy at Hotel BelleVue Club?

Hotel BelleVue Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel BelleVue Club?

Yep, Hotel BelleVue Club has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel BelleVue Club?

Yep, Hotel BelleVue Club is a short 17-minute walk from Alcúdia Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Hotel BelleVue Club have a pool?

Hotel BelleVue Club has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel BelleVue Club have a waterslide?

No, there is no waterslide at Hotel BelleVue Club, but Hidropark is a short 20-minute walk away.

What makes Hotel BelleVue Club a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel BelleVue Club.

Is Hotel BelleVue Club family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel BelleVue Club is a hit with families.

Are there hot tubs in the rooms at Hotel BelleVue Club?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel BelleVue Club serve breakfast?

You bet, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Hotel BelleVue Club?

No, Hotel BelleVue Club does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel BelleVue Club?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel BelleVue Club?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel BelleVue Club?

No, pets are not allowed.

Hotel BelleVue Club Reviews

Reviews

6.2
Rating 10 - Excellent. 126 out of 1000 reviews" "
Rating 8 - Good. 254 out of 1000 reviews" "
Rating 6 - Okay. 293 out of 1000 reviews" "
Rating 4 - Poor. 195 out of 1000 reviews" "
Rating 2 - Terrible. 132 out of 1000 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Wanda

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Loved it for its convenience to everything. Safe area despite being accessible to anyone. So many things to do around the hotel. Low rating based on cleanliness and customer service. Checked in the room and the floor was sandy like it hadn’t been swept. The toilet had a sticker showing it wasn’t used after the last guests. Lifted the seat to find pee still on and under the seat. Called front desk several times for 2 days, no response. Decided to walk in since it’s a short walk. Reported the wifi being slow and the lady helping just shrugged it off. Wifi didn’t really bother us. Our main complaint was the shower automatically goes from cold to steaming hot. Went to report it since it burnt me and my 3 year old as well. They said someone would come down, but it stayed the same for the entire 7 days we were there. We had to fill up our toddler’s beach buckets (2) with water to prevent her getting burnt again.
Stayed 6 nights in Sep 2024

6/10 Okay

Kim

Travelled with family
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

rashmi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Elsa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
What I didn’t like about this property was that the buffet was all same every single day the food was absolutely awful quality was not there at the point that my husband got a food poisoning. We had to go spend more money outside on the restaurants to eat properly. I don’t think that was cheap staying so I cannot understand how can they feed everyone the same food all over the over it’s definitely not worth . We never staying in a place like this we had very good expectations for this resort but was just terrible, I mean it is a great place for parents who have little kids but for parents who have teenagers this place is absolutely awful there is not much activity for them there is everything for the little ones. The Discotec I could not understand why every single night was directed to the little ones there was only one night that me my husband and my 17 year old daughter could enjoy a little bit of it . In my opinion there is a lot to improve in the resort the resort is not bad at all but all the things that I mentioned above has to be considered and I hope they can do better. We are definitely not going to coming back ever again. I do not recommend this place at all.
Stayed 10 nights in Aug 2024

2/10 Terrible

edward, kent

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Balcony door was coming away from the frame which made opening dangerous, this was reported several times to reception to no avail. Upon arriving at the property my famlity were bitten by mosquitos daily in and around the complex therefore spending most of the holiday in and out of chemists spending at least £100 in ineffective creams and solutions. Almost all travellers we spoke to suffered from mosquito bites indicating there was a severe issue which should have been highlighted upon booking by the tour operator. Very disapointed
Stayed 7 nights in Aug 2024

2/10 Terrible

Taylor

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nearly fine for family budget holiday however as 3 girls in their twenties it’s very unsafe, the complex is very public and some locals in a car followed us one nice intimidating and revving their car to scare us, get a reaction, I felt as though I didn’t want to the room after that incident. There was another incident of some man on a scooter intimidating us, nearly drove into us to get a reaction, we went on the road to avoid him. The pool areas noisy and unkempt, can’t get a bed around the pool after 9am would not recommend. Check in staff very friendly and happy room was clean however towels and linen not the best, stains and dirty to the touch. 2/10
Stayed 5 nights in Aug 2024

6/10 Okay

jose

Travelled with family
Liked: Staff & service, property conditions & facilities
All ok
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

4/10 Poor

stephen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jul 2024

2/10 Terrible

Emmanuel

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay a little extra and stay somewhere else. They do not care about customer service and the rooms are very VERY dirty…
Stayed 3 nights in Aug 2024

10/10 Excellent

Gustavo Linhares

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No fue lo que esperaba. La cucheta de arriba estaba sin hacer y cuando hicieron la limpieza la dejaron toda desarmada. Las toallas todas tuvieron mejor vida al punto de que tuve que pedir que me las cambiaran. Solo dan shampoo, ni gel de ducha ni acondicionador, mucho menos crema para el cuerpo. La cocina solo tenía dos vasos, nosotros éramos 4 y el apartamento para 6. La mayoría de las atracciones en las piscinas no pueden usarse porque no les circula el agua. Variedad de detalles que impiden dar a este resort más estrellas.
Stayed 3 nights in Aug 2024

8/10 Good

Wogu Rachael Adugo Olanrewaju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing x
Stayed 5 nights in Jul 2024

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was the worst food ever, ended up having to go out for breakfast every day and paying even though we paid for all inclusive, thankfuly we had the mexican and italian for a night each which saved us money but the other days we had to pay to eat out, the pools was really dirty
Stayed 5 nights in Jul 2024

10/10 Excellent

Liam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great big hotel great stay
Stayed 4 nights in Jul 2024

8/10 Good

Yacine

Stayed 6 nights in Jun 2024

2/10 Terrible

Reagan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe. Unclean.
Stayed 3 nights in Jun 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Food was the biggest downside
Hotel was all in all good, cleaners didnt come as often as we would of preferred and the all inclusive was by far the best we have experienced, but the italian restaurant made up for it Would of liked more variety with the food but all in all worth the price
Stayed 7 nights in Jun 2024

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Shane

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in May 2024

8/10 Good

Lalaine, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lush trip
The room was lovely very well equipt and clean. Staff are very friendly and helpful. atmosphere around the site is great and we had a wonderful time. Pools were clean and sun loungers comfy.
Stayed 5 nights in May 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fab 4 kids
Fab 4 kids under 13, splash pools water slides for toddlers upwards, several pools. Stayed end of April. Breakfast is good, lunch we had from pool bar, burger, salad and chips most days or ate out, dinner I found OK, children can struggle to find more than chips and rice to eat. I drink lager, amstrel is served on all Inc, which is alright, kids have selection of pop, slush, juice and ice cream is served alot at bars round pool. Entertainment is good some nights, thought bands were decent, plus several play areas for children. There's an expensive fair mediocre rides. For the price I can't fault it... Although it was quiet whilst there.
Stayed 2 nights in Apr 2024