Alexandra Holiday Packages

A few things - it’s not clear as to where the entrance to the hotel is. Especially arriving late at night. Parking along the side of the road was horrible, especially when I just needed to check in and organise things. I wasn’t told what floor my room was on, so took pot luck and lucky I was right. Parking underground had poor signage to where the lifts were located. Had to call reception to find them. Then it’s not stated clearly what levels have car park access so spent 10minutes trying to figure out which level I parked on. Upon entering the room, it had clearly not been cleaned properly. The stove and oven door had grease splatters, floor felt dirty, stains on the rug. Bathroom sink needs a decent clean and scrub. Then the bed - the bedhead was literally hanging off the wall. I notified straight away - so I’m hoping I don’t get charged for damage! Pillows had seen better days and stains… bedroom had no bedside lamps which makes it hard to find yourself in a dark environment once main lights are off (this is just an observation). Overall, I probably won’t be in a hurry to recommend this complex to stay at if I had anyone ask.

Good facilities in the apartment and in the building Gym was great Two bedrooms and two bathrooms was great Had everything you need

Property was not very clean The communication was very delayed The furniture was quite average

Close to RM Hospital excellent facilities for in house stay