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Sheraton Montazah Hotel

5.0 star property
Beach hotel with a business centre and a bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Montazah Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, iron/ironing board
View from property
View from room
Presidential Suite, 1 King Bed | Living room

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Corniche Road, Alexandria
  • Montazah Palace
    13 min walk
  • San Stefano Grand Plaza
    7 min drive
  • Royal Jewelry Museum
    8 min drive
  • Alexandria (ALY-Alexandria Intl.)
    38 min drive

Room options

View all photos for Club Room, 2 Single Beds, Balcony, City View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 Queen Bed, Balcony, City View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 Queen Bed, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, City View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, City View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, City View (Balcony)

Room, 2 Single Beds, City View (Balcony)

Room, 2 Single Beds, City View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 Queen Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Shower/bath combination
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Queen Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Club Suite, 1 Queen Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Suite, 1 Queen Bed, Garden View

Club Suite, 1 Queen Bed, Garden View

Club Suite, 1 Queen Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 2 Single Beds, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds, Balcony, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 Queen Bed, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 Queen Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
Hairdryer
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, Sea View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
Hairdryer
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, City View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, City View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking, City View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Shower/bath combination
Private bathroom
Bidet
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Hilton Alexandria Corniche
On private beach
Pool
Hot tub
Spa
3.9 out of 5, Good, (372)
The price is NZ$183
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Alexandria Corniche

About the area

Alexandria

At Sheraton Montazah Hotel you'll be within a 15-minute walk of Montazah Palace and 2.6 km (1.6 mi) from Kouta Park. Highlights at this beach hotel include 2 restaurants, 2 coffee shops/cafes and an outdoor swimming pool. .The restaurant, La Mamma Restaurant, serves Italian cuisine and is open for lunch and dinner. Aquarius Discotheque is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna, seasonal outdoor swimming pool and kids' swimming pool. 5511 square feet (512 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this Al-Muntazah hotel include Mahmoud Said Museum and San Stefano Grand Plaza.

What's nearby

  • Montazah Palace - 13 min walk - 1.1 km
  • San Stefano Grand Plaza - 7 min drive - 7.3 km
  • Stanley Bridge - 8 min drive - 8.7 km
  • Montazah Beach - 10 min drive - 3.1 km
  • Bibliotheca Alexandrina - 14 min drive - 14.7 km

Getting around

  • Alexandria (HBE-Borg El Arab) - 77 min drive

Restaurants

  • ‪ليالي الحسين كافيه - ‬7 min walk
  • ‪دجاج كنتاكى - ‬14 min walk
  • ‪كوستا كوفي - ‬13 min walk
  • ‪ماكدونالدز - ‬13 min walk
  • ‪ماكدونالدز - ‬11 min walk

About this property

Sheraton Montazah Hotel

Beach hotel with a business centre and a bar/lounge
Sheraton Montazah Hotel offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a fitness centre. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 5511 square feet (512 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Sheraton Montazah Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Alexandria hotel.

  • 1 building
  • 289 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 coffee shops
  • 5511 sq ft of conference space
  • 512 sq. m of conference space
  • Built in 1981
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Sheraton Montazah Hotel offers 289 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 49-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Uncovered parking on site (EGP 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: EGP 600 for adults and EGP 300 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius Discotheque
  • Caesar Bar
  • Cafe Coquillage
  • Café Rendez Vous
  • La Mamma Restaurant

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 5,511 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Montazah Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EGP 400.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EGP 600 for adults and from EGP 300 for children
  • Airport shuttle fee: EGP 1500 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self-parking fee: EGP 150 per day
  • Rollaway bed fee: EGP 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a deadlock in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open on 25 April and close on 31 October.
  • Pool access available from 9:00 AM to 6:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Montazah
Hotel Sheraton Montazah
Montazah Hotel
Montazah Sheraton
Montazah Sheraton Hotel
Sheraton Hotel Montazah
Sheraton Montazah
Sheraton Montazah Alexandria
Sheraton Montazah Hotel
Sheraton Montazah Hotel Alexandria
Alexandria Sheraton
Sheraton Hotel Alexandria
Sheraton Alexandria
Sheraton Montazah Hotel Hotel
Sheraton Montazah Hotel Alexandria
Sheraton Montazah Hotel Hotel Alexandria

Frequently asked questions

What is the cancellation policy at Sheraton Montazah Hotel?

Sheraton Montazah Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Montazah Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Montazah Hotel on 26 Nov 2024 start from NZ$161.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Montazah Hotel?

Yep, Sheraton Montazah Hotel has an uncovered self car park for EGP 150 per day.

Are there any beaches close to Sheraton Montazah Hotel?

The closest beach to Sheraton Montazah Hotel is Montazah Beach (1.3 km).

Does Sheraton Montazah Hotel have a pool?

Sheraton Montazah Hotel has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM (Seasonal outdoor pool open from April 25 to October 31).

What luxury perks are available at Sheraton Montazah Hotel?

Sheraton Montazah Hotel features an outdoor pool, a sauna and 2 restaurants.

What makes Sheraton Montazah Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sheraton Montazah Hotel.

Is Sheraton Montazah Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Montazah Hotel is a hit with families.

Does Sheraton Montazah Hotel serve breakfast?

You bet, buffet brekkie is available daily from 6:00 AM to 11 AM.

Is there a free airport shuttle available at Sheraton Montazah Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Montazah Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Montazah Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Montazah Hotel?

No, pets and service animals are not allowed.

Sheraton Montazah Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 132 out of 427 reviews" "
Rating 8 - Good. 117 out of 427 reviews" "
Rating 6 - Okay. 83 out of 427 reviews" "
Rating 4 - Poor. 41 out of 427 reviews" "
Rating 2 - Terrible. 54 out of 427 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Stayed 1 night in Jul 2024

6/10 Okay

Marwa

Stayed 3 nights in Jul 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Azucena, Cancun

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THe hotel is very old and you can tell from everywhere. The only good thing is the bed though. Also I think this hotel should be flagged with animal cruelty. They have a guard dog in the entrance that checks cars, the dog is bare bone thin and is locked in a small box where the sun is always hitting, you can tell how the dog breathes for life in a small little window. They also treat him very badly by pushing him, his dog bowl never has water. This is unnaceptable, Sheraton is an international chain and should take matters in this case. It was horrible and sad to see.
Stayed 2 nights in Jul 2024

10/10 Excellent

JOANNE

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 2 nights in Jul 2024

10/10 Excellent

ASMA

Liked: Cleanliness, staff & service, room comfort
Although the furniture is old, the room was very clean, the staff very nice and friendly, the housekeepers were very respectful, close to touristic attractions 30 min walking to the tea island, 15-20 min by car to San Stefano mall, Alexandria bibliotheca, Roman theater, Qaitabay Citadel and 30 min to Catacombs of Kom el Shoqafa
Stayed 5 nights in Jun 2024

10/10 Excellent

AWATIF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

saeed

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful summer in Alexandria
Stayed 3 nights in Jun 2024

10/10 Excellent

osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing time with perfect service great customer service and room service and the food was very good thank you and see you again
Stayed 10 nights in Jun 2024

4/10 Poor

john

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not as what I expected ☹️
The hotel doesn’t come up to 5 stars rate. I got disappointed the rooms is designed for one bed but they jacked two beds Too small bathroom with manual bidet , old style furniture. The sole two pros were the view from the balcony on the Montazah and the speedy response of the staff
Stayed 2 nights in May 2024

8/10 Good

Melad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff and location are fantastic but the hotel is dated and in dire need of renovation.
Stayed 4 nights in May 2024

10/10 Excellent

Samah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Sameh

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Excellent service and staff was very friendly and professional. However, the hotel needs urgent renovations.
Stayed 2 nights in May 2024

6/10 Okay

lama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise is the bad thing in that area only the rest was amazing
Stayed 3 nights in Feb 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service
I like the staff and services
Stayed 3 nights in Feb 2024

2/10 Terrible

IHAB

Business traveller
Disliked: Amenities, property conditions & facilities
Property need total update Not 5 Star Definitely
Stayed 3 nights in Feb 2024

8/10 Good

SAMER

Travelled with group
Liked: Cleanliness, staff & service
Clean and staff is very polite, professional and welcoming. The property is aging significantly and needs major renovation. The surrounding area used to be top but it’s also getting older and more crowded
Stayed 3 nights in Jan 2024

10/10 Excellent

Qutub Khan, Thane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service

4/10 Poor

Ehab

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here! Security cameras spy on you!
This hotel was like stepping into a time warp. It was old, grimy, and in need of a complete rehab. My room was noisy and overlooking a closed beach, which was useless. I couldn't enjoy the balcony due to construction noise. The room itself was dirty—I found tufts of hair under the bed—and the bathroom was so disgusting, I could barely use it. Everything about the hotel was completely outdated and depressing. I would expect more from a Sheraton. The worst part is, the hotel staff were watching us on security cameras, which was very unnerving. When my friend, who had his OWN room, and is basically like a brother to me, visited my room for five minutes to have coffee on the balcony, hotel security immediately called my room and told me he had to leave. I have no problem with the rules of the country, but I found it creepy that we were being watched on security cameras. It ruined our vacation. The next morning, breakfast was completely gross with watery coffee and old fruit. When we were checking out, there was an angry customer leaving the hotel and yelling at the top of his lungs. It was a miserable experience. I do not recommend this hotel. After one night, we cut our vacation short and left.
Stayed 3 nights in Jan 2024

6/10 Okay

Amr

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

6/10 Okay

Jenna

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Pros: 1. downtown, nice view from ocean-view rooms 2. Attentive staff, aside from rude reception woman 3. Kettle and fridge in room, daily water Cons: 1. No hairdryer, no bathroom fan, no robes 2. Bathroom shampoos were just brand name bottles, filled with cheap soaps 3. Stayed for 10 nights, and they wouldnt even let me check in at 2:45pm, 15 minutes early. 4. Rude woman at reception 5. Breakfast $10 per person 6. They use nestle products; they should boycott for Gaza and use Egyptian water instead.
Stayed 10 nights in Dec 2023

8/10 Good

Melad

Stayed 2 nights in Dec 2023

10/10 Excellent

Shareef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was very nice experience
Stayed 1 night in Dec 2023

10/10 Excellent

Shareef

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 1 night in Dec 2023