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Hotel & Spa Alfândega da Fé

4.0 star property
Upscale hotel with 2 restaurants and full-service spa

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Photo gallery for Hotel & Spa Alfândega da Fé

Terrace/patio
Interior entrance
Standard Twin Room
2 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, open 9 AM to 9 PM, pool loungers
Reviews
8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Hot tub
    Hot tubHot tub
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
  • Breakfast included
    Breakfast includedBreakfast included

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Alto Da Serra De Bornes, Estrada Nacional 315, Apartado 23, Alfandega da Fe, 5350-909
  • Popular LocationMacedo de Cavaleiros Municipal Market19 min drive
  • Popular LocationAlbufeira do Azibo29 min drive
  • Popular LocationDuoro River68 min drive

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Designer toiletries
Bidet
Hairdryer
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Cots/infant beds, free WiFi, bed sheets

Standard Twin Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Minibar
Cable channels
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

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Front of property
Bela Vista Silo Housing
Pool
Breakfast included
Parking included
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4.8 out of 5, Exceptional, (4)
The price is NZ$186
for 1 night
includes taxes & fees
17 Jul - 18 Jul
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About the area

Alfandega da Fe

At Hotel & Spa Alfândega da Fé, you'll be 18.2 km (11.3 mi) from Macedo de Cavaleiros Hospital and 18.6 km (11.6 mi) from Coronel Albino Pereira Lopo Municipal Museum of Archeology. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages and facials. The restaurant, Nordeste, serves international cuisine and is open for breakfast, lunch and dinner. Estalagem is the hotel's own cocktail bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and Hot tub. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning free buffet breakfast is offered between 6:30 AM and 11 AM. .Sights within a 20-minute drive of this 4-property class Alfandega da Fe hotel include Macedo de Cavaleiros Municipal Market and Macedo de Cavaleiros Cultural Center.

What's nearby

  • Macedo de Cavaleiros Hospital - 18 min drive
  • Macedo de Cavaleiros Municipal Market - 19 min drive
  • Albufeira do Azibo - 29 min drive
  • Mirandela Roman Church - 37 min drive
  • Duoro River - 68 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 122 min drive

Restaurants

  • ‪Alfândega Lounge Bar - ‬15 min drive
  • ‪Pizzaria Bairral - ‬15 min drive
  • ‪Restaurante O Garfo 2 - ‬13 min drive
  • ‪Restaurante Sálmoura - ‬14 min drive
  • ‪O Morais - ‬17 min drive

About this property

Hotel & Spa Alfândega da Fé

Upscale hotel with 2 restaurants and full-service spa
Hotel & Spa Alfândega da Fé offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and a rooftop terrace are also featured at Hotel & Spa Alfândega da Fé.

Smoking is allowed in designated areas at this 4-star Alfandega da Fe hotel.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
Hotel & Spa Alfândega da Fé offers 23 air-conditioned accommodations, with a hairdryer. Rooms open to balconies. LCD televisions come with cable channels.

Bathrooms include a bath. This Alfandega da Fe hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cerejao Caipi
  • Estalagem
  • Nordeste
  • Sabor
  • Verandas do Nordeste

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Rowing/canoeing
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Building
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 17.5 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 17.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.

We should mention

  • Pool access available from 9 AM to 9 PM

Property is also known as

Hotel Alfândega da Fé Alfandega da Fe
Hotel Alfândega da Fé
Alfândega da Fé
& Spa Alfandega Da Fe
Hotel & Spa Alfândega da Fé Hotel
Hotel & Spa Alfândega da Fé Alfandega da Fe
Hotel & Spa Alfândega da Fé Hotel Alfandega da Fe

Frequently asked questions

What is the cancellation policy at Hotel & Spa Alfândega da Fé?

Hotel & Spa Alfândega da Fé offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel & Spa Alfândega da Fé?

As of 3 Jul 2024, prices found for a 1-night stay for 2 adults at Hotel & Spa Alfândega da Fé on 4 Jul 2024 start from NZ$128.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel & Spa Alfândega da Fé?

The closest beach to Hotel & Spa Alfândega da Fé is Playa del Rostro (39.4 km).

Is there a spa on site at Hotel & Spa Alfândega da Fé?

Yep, there is an onsite spa at Hotel & Spa Alfândega da Fé. You'll enjoy heaps of services like facials and body treatments.

Does Hotel & Spa Alfândega da Fé have a pool?

Hotel & Spa Alfândega da Fé has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9 AM to 9 PM.

What luxury perks are available at Hotel & Spa Alfândega da Fé?

Hotel & Spa Alfândega da Fé features a full-service spa, an indoor pool and 2 restaurants.

What makes Hotel & Spa Alfândega da Fé a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel & Spa Alfândega da Fé.

Is Hotel & Spa Alfândega da Fé family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel & Spa Alfândega da Fé is a hit with families.

Does Hotel & Spa Alfândega da Fé serve breakfast?

Yeah, free buffet brekkie is available daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Hotel & Spa Alfândega da Fé?

No, Hotel & Spa Alfândega da Fé does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel & Spa Alfândega da Fé?

Yep, you can grab a meal at Hotel & Spa Alfândega da Fé's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel & Spa Alfândega da Fé?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel & Spa Alfândega da Fé?

No, pets are not allowed.

Hotel & Spa Alfândega da Fé Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 147 reviews" "
Rating 8 - Good. 51 out of 147 reviews" "
Rating 6 - Okay. 24 out of 147 reviews" "
Rating 4 - Poor. 9 out of 147 reviews" "
Rating 2 - Terrible. 4 out of 147 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

tomas

Stayed 3 nights in Sep 2023

6/10 Okay

Yigao

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz confirmation email and our credit card statement showing the charge but she insists that room was not paid. She doesn’t speak or understand any English and didn’t understand email in English either. Unfortunately no any other staff was around to help. We wasted at least half an hour and were behind our schedule. We travel 4 months each year and this is the first time that we encountered such a nightmare. Either Orbitz messed up or the hotel’s system did. Anyway, I hope this will never happen again!
Stayed 1 night in Jul 2023

4/10 Poor

Tânia

Liked: Room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
I liked the general view, the sightseeing, the spa I think the hotel needs some renewals, some things need to be cared like wood steps, carpets, etc etc It´s a 4 star hotel almost 3 stars
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2018

6/10 Okay

Maria, Portugal

Disliked: Property conditions & facilities, room comfort
It time for renewal!
Our room curtain was torn out showing absolute sloppiness, the wardrobe smells mold and the glass protecting the shower let all the shower water out risking trespassing the toilette door. We dined there the food was normal but on the table cloth there was an insect calmly walking. Under the table cloth it was very dirty. The spa was dirty and with sloppy air. The free hot tub was filled with dirty water with a sign saying "In maintenance". We've been there for three days and no one approached it. The reception either in check in as in check out very unprofessional and not very kind. The only thing good about the hotel is the surrounding landscape. If the owners don't take care of this hotel very quickly it will become a place to forget.
Stayed 2 nights in Sep 2018

2/10 Terrible

Joao, Braga, Portugal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst value for money ever
Awful experience. Starting from the room, it’s clear that the maintenence doesn’t exist and the hotel overall maintenance stopped in time somewhere around 2008. The room was not clean, with insects, only one glass for two people (hotel policy according to the receptionist). The only upsides were the view and the bed. Early in the morning the shower water was dark brown, absolutely unacceptable for a 4-star. Also, the breakfast is not 4-star level, very basic with rude support by the staff. The outside pool is a illusion. The outside jacuzzis are paid for (10 euros per person per 30min). In general, not worthy of the price at all and I can say that I’ve stayed in lower star hotels and even hostels with better conditions.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. The place is beautifull. And has great conditions for the guests.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was a dissapontment. The spa is in very bad shape. The Outdoor pool is actualy not a pool, unfortunately because it could have saved the stay. The room balcony was not very clean. The gym is terríble. Breakfast very poor and there were Flora on the food. And overal the hotel needs a renewal.
Stayed 1 night in Jul 2018

6/10 Okay

Nuno

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Vey nice hotel but bad management
The hotel is located in an amazing place and it is very nice. But it is missing a lot of details. All the towels, robes and blinds are in very poor condition. Missing amenities in the bathroom, water on the floor because of poor management. With all these problems and more little details, I still think this hotel deserves a visit
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
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Stayed 1 night in Jun 2018

10/10 Excellent

Alcino, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with magnificent mountain views
peaceful, restful stay, excellent food at reasonable prices.
Stayed 1 night in Sep 2017

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel was very clean and the staff very helpful. The food was amazing flavorful and just the right portions. I had a really good massage there with hot rocks. They even gave me tea and cookies after the massage! I felt so pampered. The hotel is situated on top of a mountain and it was so beautiful to look at the stars while laying in bed, eating dinner or even in the pool. We also we're able to book the jacuzzi and watch the sunset. It was very romantic. The only thing that wasn't that great was the refrigerator in the room- it was on but didn't keep the food cool.

10/10 Excellent

Daniela, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!! Always trying to make everyone feel welcome,and confortable! Great breakfast, with enouph offer for different diets.

6/10 Okay

Al Ways Looking, Porto

Liked: Cleanliness, room comfort
Amazing View
This hotel has so much potential. Sadly there is a lot to be desired too. The view is stunning but is that enough? The rooms are good, if a little old. Beds really comfortable too. But lost revenue in an empty mini-bar! The staff are really friendly but appear totally untrained in all aspects of hotel duties, so are completely out of their depth. The restaurant has the same lovely view but needs a chef and staff who can cope with more than 4 tables. The bar (when open) needs to serve beer in beer glasses, porto-tonic in something bigger than the 125ml wine glass they used with us, and some ice would have been nice. The Staff need to be given some level of training. Overall a beautiful building but with only 23 rooms and genuinely hopeless business acumen, I struggle to see how this place will survive much longer.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mary, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful nature get-away!
Lovely hotel with amazing mountain views in what seems to be the middle of nowhere. Perfect for nature lovers as there is a hiking trail that runs next to the property. Remote location may not be suitable for all but was just what we were looking for.

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ricardo Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La tête dans les nuages
Très bon accueil, établissement très agréable et restauration typique et bonne.
Stayed 1 night in Jan 2024