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Five Seasons Almaty

2.5 star property
Almaty hotel in Bostandyk District with free valet parking and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Five Seasons Almaty

Reception
Classic Double Room
Breakfast area
Property grounds
Property grounds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services
The price is NZ$36
includes taxes & fees
27 Dec - 28 Dec

Explore the area

Map
Markova Street 46A, Almaty, 540056
  • National Museum of Kazakhstan
    2 min drive
  • truffe
    3 min walk
  • Almaly
    10 min drive
  • Almaty (ALA-Almaty Intl.)
    30 min drive

Room options

View all photos for Comfort Double Room, Bathtub

Comfort Double Room, Bathtub

Comfort Double Room, Bathtub

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed - double
Deep-soaking bath
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, Bathtub

Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Bathtub

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Full-sized fridge/freezer
Dishwasher
TV
Deep-soaking bath
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed - double
Deep-soaking bath
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, 2 Bedrooms

Economy Double Room, 2 Bedrooms

Economy Double Room, 2 Bedrooms

Highlights

Soundproofed
Heating
Dishwasher
TV
2 bedrooms
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 13.9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

Grand Erbil Hotel

Pool
Breakfast included
Spa
Free WiFi
3.0 out of 5, (62)
The price is NZ$93
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Grand Erbil Hotel

About the area

Almaty

At Five Seasons Almaty you'll be 1.7 km (1.1 mi) from Kazakhstan Museum of Arts and 1.9 km (1.2 mi) from National Museum of Kazakhstan. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include coffee/tea in a common area and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .In proximity to this Bostandyk District hotel you'll find Shymbulak Ski Resort.

What's nearby

  • Almaty Central Stadium - 3 min drive
  • Republic Square - 3 min drive
  • Dostyk Plaza - 4 min drive
  • Almaty Opera House - 5 min drive
  • MEGA Park - 6 min drive

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 17 min drive
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • ‪Peking Duck - ‬9 min walk
  • ‪Restopark - ‬8 min walk
  • ‪Costa Coffee - ‬11 min walk
  • ‪La Coppola - ‬9 min walk
  • ‪Coffee Boom - ‬8 min walk

About this property

Five Seasons Almaty

Almaty hotel in Bostandyk District with free valet parking and 24-hour front desk
As a guest of Five Seasons Almaty, you'll find tour/ticket assistance, a garden, and coffee/tea in common area. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Five Seasons Almaty also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking and valet parking are available.
  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • 1 conference room
Five Seasons Almaty offers 23 accommodations with complimentary slippers and free toiletries. This Almaty hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Czech, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Five Seasons Almaty Hotel
Five Seasons Almaty Hotel
Five Seasons Almaty Almaty
Five Seasons Almaty Hotel Almaty

Frequently asked questions

What is the cancellation policy at Five Seasons Almaty?

Five Seasons Almaty offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Five Seasons Almaty?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Five Seasons Almaty on 27 Dec 2024 start from NZ$36.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Five Seasons Almaty?

Yep, Five Seasons Almaty has a free self car park and free valet parking.

Is there a free airport shuttle available at Five Seasons Almaty?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Five Seasons Almaty?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Five Seasons Almaty?

No, pets are not allowed.

Five Seasons Almaty Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
Was surprised by the rudeness of the hosts.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value budget hotel
For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center). The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
Stayed 1 night in Aug 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely hard to beat price for $15 per night.
I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people. Breakfast was $2 USD. I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Stayed 2 nights in Jan 2020

4/10 Poor

Marlis, Boise

Disliked: Cleanliness, staff & service
Lots of cockroaches
The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much better than expected. The overall stay was really good. The people at the hotel are very nice and very helpful.
Stayed 8 nights in Jan 2019

10/10 Excellent

JinQuan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city centre
Great staff which provide good service. Good location and big rooms. Provided us with local SIM cards upon arrival.
Stayed 4 nights in Jun 2018

10/10 Excellent

Mahe, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is in the centre close to bus and metro r
The staff was helpful, The facilities are clean, good beds. Location is in the centre close to bus and metro routes. I recommend this hostel.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, welcoming staff, but I got assigned to a room with 3 single beds instead of a bedroom with a double bed. Works were undergoing on the staircase so it was a bit messy. No lift.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could stay longer.
Staff are consistently obliging and full of helpful suggestions. 5 Seasons is located in a safe area with bus connections to town.
Stayed 2 nights in Jul 2017

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super value hostel - genuine service care
The staff was extremely kind and helpful for my last-minute tourism needs (needed to find an affordable car/taxi to go to a mountain location within the hour). Yes, there were at some points local dogs barking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Goof location, good Wi-Fi, good value for your money, dorm room for 3 females with bathroom was large and nice. Commun spaces were confortable. The kitchen was very useful and the woman working there really helpful. She can also cook for you if you choose. The guy at the desk did great to help and was very friendly. Close to lots of buses to get anywhere in the city.

8/10 Good

tom

Liked: Cleanliness, property conditions & facilities
barking dogs but good value
Good value except for the barking dogs interrupting our sleep

6/10 Okay

Wonseob

Travelled with group
Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

BAUYRZHAN

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отлично
Отличное место отдыха в конце дня. Не сказать, что в центре, но все близко. До БЦ НурлыТау 20 минут ходьбы. До Центрального Парка, рынка - 30 минут на такси. До КокТобе - 15 минут на такси. Неплохая кухня, внимательный и ответственный персонал.
Stayed 2 nights in Jun 2020

10/10 Excellent

Ulf, Wuppertal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer, nettes Personal. Ruhige Lage, dennoch sind alle wichtigen Orte schnell erreichbar.
Stayed 4 nights in Sep 2019

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Скромно, чисто и аккуратно
Скромная гостиница, скромная и цена - 7.000 тг/сутки. Однако номер порадовал относительной просторностью - думаю, около 40-45 кв.м. И главное - чистое и свежее постельное белье, в номере чистота. Санузел тоже чистый и удобный. На ресепшене меня встретил вежливый молодой человек, помог с челоданом. А также подсказал как сориентироваться в городе. Из минусов могу отметить лишь плохую звукопоглощаемость - постоянно слышала соседей. Но меня это не сильно беспокоило. Благодарю коллектив гостиницы за приятное пребывание. Рахмет!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Juyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 쩔음. 나쁘지 않음
가성비는 굉장히 좋음. 짧게 지내기는 좋음.
Stayed 1 night in Oct 2018

8/10 Good

なぶ, 日本

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの対応は良いです✨
家族で経営サレテルノデしょうか、言葉は分からずとも親切な対応が気持ちよかったです。 部屋は、ヒロクテいいのですが、壁と天井が薄いのか、足音が気になって仕方ありませんねした。でも、お値段がお安いので。 あと、部屋には電気ポットはありませんでした。
Stayed 3 nights in Sep 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mkt bra hostel
Mkt bra hostel, fräscht, stora rum och hjälpsam personal. Även billigt
Stayed 3 nights in Aug 2017

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобный хороший простой вариант за свои деньги
Отличный вариант для своих денег. Гостиницей считаются те номера, в которые не подселяют посторонних: т.е. там стоит 4 кровати, а так это скорее хостел. В этих отдельных номерах душ и туалет в номере. Есть общая кухня с посудой и миковолновкой и прекрасный маленький дворик, в котором можно сидеть на скамейке и пить чай по вечерам. Хороший персонал, отличное местоположение. Прямой автобус из аэропорта. Обратите внимание, в санузле есть только туалетная бумага, больше ничего (мыло тоже нужно иметь с собой). Не принимают к оплате карты.

6/10 Okay

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
очень дешево, но по деньгам и удобства
очень дешево, но по деньгам и удобства

8/10 Good

Terue

Liked: Staff & service, property conditions & facilities, room comfort
便利・静か・安全
市内の名所を通るバスやトローリーの停留所がすぐ近くにあって出かけるのにとても便利なロケーション。通りから細道を少しだけ入ったところにあるので静かでゆっくり休める環境でもある。周囲に遅い時間まで開いている食料品店が多数あり、レストランはカフェもすぐ近くにある。 部屋は、安いエコノミーの部屋でもバスタブがついていてお湯も豊富に出る。アメニティを用意したりタオルを交換したりといったサービスを忘れがちだが、言えばきちんと対応してくれる。またレセプションの人や常連客がとても親切なので、安心して滞在できる。