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Hotel & Spa Hacienda Panoaya

3.5 star property
Hotel in Amecameca with full-service spa and free breakfast

Photo gallery for Hotel & Spa Hacienda Panoaya

Garden
Exterior
Double Room | Bathroom sink
Standard Room
Standard Room | Children's play area - outdoor

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • 24/7 front desk
  • Housekeeping
The current price is NZ$197
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900
  • Hacienda Panoaya
    ‪1 min walk‬
  • Sacromonte National Park
    ‪18 min walk‬
  • Iztaccíhuatl-Popocatépetl National Park
    ‪28 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪66 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Designer toiletries
Private bathroom
Wardrobe
In-room safe
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Designer toiletries
Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Fireplace
Private hot tub
Heating
Free cots/infant beds
LCD TV
Down duvet
Designer toiletries
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
13 Mar - 14 Mar
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About the area

Amecameca

At Hotel & Spa Hacienda Panoaya you'll be in the region of Estadio Azteca and Zócalo. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include hot stone massages and Swedish massages. Enjoy the sauna, kids' swimming pool and pool loungers as well as access to a playground. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Free continental breakfast is available daily between 9:00 AM and 12:30 PM. There's also the convenience of free self parking. .Places within a short walk of this 3.5-property class Amecameca hotel include Hacienda Panoaya and within a 20-minute walk you'll find Sacromonte National Park.

What's nearby

  • Hacienda Panoaya - 1 min walk
  • Sacromonte National Park - 18 min walk
  • Paso de Cortes - 25 min drive
  • Iztaccíhuatl-Popocatépetl National Park - 28 min drive
  • Estadio Azteca - 49 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 66 min drive

Restaurants

  • ‪Mercado de Amecameca - ‬3 min drive
  • ‪Hacienda Panoaya - ‬1 min walk
  • ‪Café, Panes y Pasteles de Tenango - ‬2 min drive
  • ‪La Nueva - ‬19 min walk
  • ‪El Castillo de los Venados - ‬4 min walk

About this property

Hotel & Spa Hacienda Panoaya

Hotel in Amecameca with full-service spa and free breakfast
Hotel & Spa Hacienda Panoaya offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, spa services, and tour/ticket assistance are also featured at Hotel & Spa Hacienda Panoaya. Free self parking is available.

This 3.5-star Amecameca hotel is smoke free.

  • 30 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Hotel & Spa Hacienda Panoaya offers 30 accommodations with fireplaces and a safe. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries and complimentary toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 12:30 PM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

More

  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca

Frequently asked questions

Is parking available at Hotel & Spa Hacienda Panoaya?

Yep, Hotel & Spa Hacienda Panoaya has a free self car park.

How much does it cost to stay at Hotel & Spa Hacienda Panoaya?

As of 27 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel & Spa Hacienda Panoaya on 3 Mar 2025 start from NZ$196.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel & Spa Hacienda Panoaya?

Yep, there is an onsite spa at Hotel & Spa Hacienda Panoaya. You'll enjoy services like Swedish massages.

Does Hotel & Spa Hacienda Panoaya have a pool?

Hotel & Spa Hacienda Panoaya has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Hotel & Spa Hacienda Panoaya a romantic place to stay?

Romance packages, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Hotel & Spa Hacienda Panoaya.

Does Hotel & Spa Hacienda Panoaya serve breakfast?

You bet, complimentary continental breakfast is on offer daily between 9:00 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel & Spa Hacienda Panoaya?

No, Hotel & Spa Hacienda Panoaya does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel & Spa Hacienda Panoaya?

Yep, you can grab a meal at Hotel & Spa Hacienda Panoaya's onsite restaurant.

What time are check-in & check-out at Hotel & Spa Hacienda Panoaya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel & Spa Hacienda Panoaya?

No, pets are not allowed.

Hotel & Spa Hacienda Panoaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 102 reviews
Rating 8 - Good. 27 out of 102 reviews
Rating 6 - Okay. 11 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Todo bien, lo único que seria bueno es que si el huésped llega antes de las 3, si ya tienen disponible la habitación se la entreguen al huésped En mi caso llegue 2:20, nos pusieron la pulsera y nos dijeron hasta las 3 se entrega la habitación y no nos ofrecieron el resguardo del equipaje. Saludos
Stayed 1 night in Oct 2024

10/10 Excellent

Noemi

Stayed 2 nights in Sep 2024

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring kids!
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Ligia

Stayed 1 night in Dec 2023

10/10 Excellent

Jesus, Boston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Olivia

Stayed 1 night in Nov 2023

6/10 Okay

Kerri

Travelled with family and small children
Liked: Cleanliness
Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Stayed 1 night in May 2023

8/10 Good

ADRIANA

Stayed 1 night in Jul 2022

6/10 Okay

María del Rocío

Stayed 2 nights in Apr 2022

6/10 Okay

gabriela

Stayed 1 night in Feb 2022

10/10 Excellent

Vasthy Azul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana genial
En general estuvo genial ñ, todo muy limpio y con sana distancia. Felicidades!!
Stayed 2 nights in Sep 2021

8/10 Good

Wilber

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Al llegar me comentaron en recepción que no tenían mi reservación y que no tenían lugar, luego lo revisó alguien más y me llevaron a la habitación, la cuál era diferente a la reservada.
Stayed 1 night in Aug 2021

8/10 Good

Amellalli

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to the Park/Zoo/Museum is excellent.
Stayed 2 nights in Jun 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es parte de una gran instalación que incluye muchas actividades, especialmente para niños: tirolinas, botes a pedales, muchos tipos de animales, etc. Nos alojamos allí para facilitar el acceso a hacer senderismo en los bosques cercanos, lo cual fue genial. La comida en los restaurantes es de muy buena calidad y el servicio es excelente. Debido a que hay tanta gente (para el hotel y los usuarios diurnos de las comodidades del complejo), puede ser ruidoso. El personal del hotel fue todo muy servicial y amable.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Loved everything that you can do close by. There was no coffee available to anyone until restaurant opened at 9am. Normally by then I’ve already had my third cup of coffee. Security there sucks. Had an incident with a security guard who was rude. What restaurant opens at 9am?
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Armando

Stayed 3 nights in Nov 2020

10/10 Excellent

MARIANA

Stayed 1 night in Nov 2020

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
Outstanding property. Beautifully landscaped and absolutely clean. Very friendly, warm and proud staff everywhere, from Don José (Don Chucho) in the kitchen/dining area, David our waiter for most of our stay, and Miss Sol at the front desk. Thank you all for making this an unforgettable trip! And those “Chiles en Nogada” to die for !!!
Stayed 4 nights in Aug 2020

10/10 Excellent

Yunuen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

kleber m

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Atendimento muito ruim no front desk, tanto periodo da chegada, quanto noturno. Falta de empatia e vontade de atender. Nao tem ar condicionado, nem ventilador. Quarto muito quente. Nao tem frigobar
Stayed 1 night in Nov 2024

10/10 Excellent

mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe environnement
Stayed 1 night in Nov 2024

4/10 Poor

CARLOS EDUARDO

Stayed 2 nights in Jul 2024