Hilton Amsterdam Airport Schiphol

4.0 star property
Family-friendly hotel connected to the airport in Schiphol with a full-service spa

Photo gallery for Hilton Amsterdam Airport Schiphol

Exterior
Room, 1 King Bed, Accessible | View from room
Sports facility
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pet-friendly
  • Parking available
The current price is NZ$334
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Schiphol Boulevard 701, Schiphol, 1118 BN
  • World Trade Center Schiphol Airport
    ‪5 min walk‬
  • Rijksmuseum Amsterdam Schiphol
    ‪9 min walk‬
  • Business Park Schiphol-Rijk
    ‪7 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪9 min walk‬

Room options

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 2 Single Beds (Airport View, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, Business Lounge Access (Diamond)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Kitchenette
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Airport View, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Family Room (Connecting Rooms)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Family Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Business Lounge Access (Airport View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 6.0 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Business Lounge Access, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - queen
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner (Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Executive Twin Room, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 2 Single Beds (Atrium View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed (Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 3.0 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds (Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Family Suite, Multiple Beds, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 76 sq m
  • Sleeps 6
  • 2 King Beds

Room, 1 King Bed (Atrium View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Schiphol

At Hilton Amsterdam Airport Schiphol, you'll be connected to the airport and 0.4 km (0.3 mi) from World Trade Center Schiphol Airport. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering at Retreat QoQo Massage Hilton Schiphol can include massages along with access to the sauna. The restaurant, Bowery Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Axis Lobby & Cocktail Bar is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the gym and Hot tub as well as access to bike hire. 21528 square feet (2000 square metres) of event facilities include 27 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Schiphol hotel include RAI Exhibition and Congress Centre and Van Gogh Museum.

What's nearby

  • World Trade Center Schiphol Airport - 5 min walk
  • Rijksmuseum Amsterdam Schiphol - 9 min walk
  • RAI Exhibition and Congress Centre - 12 min drive
  • Van Gogh Museum - 13 min drive
  • Rijksmuseum - 13 min drive

Getting around

  • Centrum Nieuw Sloten Tram Stop - 7 min drive
  • Schiphol Airport Station - 8 min walk
  • Schiphol Airport (AMS) - 9 min walk

Restaurants

  • ‪Schiphol Grand Cafe Plaza - ‬7 min walk
  • ‪Hello Goodbye Bar - ‬8 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Cafe Rembrandt - ‬9 min walk
  • ‪Joe & The Juice - ‬10 min walk

About this property

Hilton Amsterdam Airport Schiphol

Family-friendly hotel connected to the airport in Schiphol with a full-service spa
Hilton Amsterdam Airport Schiphol offers its guests a full-service spa, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 27 meeting rooms, and coworking spaces. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hilton Amsterdam Airport Schiphol. For a fee, parking is available.

This 4-star Schiphol hotel is smoke free.

  • 433 guestrooms or units
  • 11 levels
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 2015
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Amsterdam Airport Schiphol offers 433 accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Retreat QoQo Massage Hilton Schiphol. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 39 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Axis Lobby & Cocktail Bar
  • Bowery Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Spa tub
  • TV in common areas

Family friendly

  • Baby toys
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 27 meeting rooms
  • Computer station
  • Conference centre (21,528 square foot of space)
  • Coworking space

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 75.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 75 per night
  • An effective city/local tax rate of 6.29 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28.00 per person
  • Covered self-parking fee: EUR 39 per day (in/out privileges)
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 75.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

New Hilton Amsterdam Airport Schiphol Hotel
New Hilton Amsterdam Hotel
New Hilton Amsterdam Airport Schiphol
New Hilton Amsterdam
Hilton Amsterdam Airport Schiphol Hotel
Hilton Amsterdam Hotel
Hilton Amsterdam Airport Schiphol
Hilton Amsterdam Airport Schiphol Hotel Haarlemmermeer
Hilton International Amsterdam
Hilton Amsterdam Airport Schiphol Haarlemmermeer
Hilton Amsterdam Schiphol
Hilton Amsterdam Airport Schiphol Hotel
Hilton Amsterdam Airport Schiphol Schiphol
Hilton Amsterdam Airport Schiphol Hotel Schiphol

Frequently asked questions

What is the cancellation policy at Hilton Amsterdam Airport Schiphol?

Hilton Amsterdam Airport Schiphol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Amsterdam Airport Schiphol?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Amsterdam Airport Schiphol on 16 Mar 2025 start from NZ$315.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Amsterdam Airport Schiphol?

Yep, Hilton Amsterdam Airport Schiphol has a secured covered self car park with in/out privileges for EUR 39 per day.

Are there any beaches close to Hilton Amsterdam Airport Schiphol?

The closest beach to Hilton Amsterdam Airport Schiphol is Zandvoort Beach (17.3 km).

Is there a spa on site at Hilton Amsterdam Airport Schiphol?

Yep, Retreat QoQo Massage Hilton Schiphol is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Is Hilton Amsterdam Airport Schiphol family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hilton Amsterdam Airport Schiphol is a hit with families.

Does Hilton Amsterdam Airport Schiphol serve breakfast?

You bet, buffet breakfast is on offer on weekdays from 6:00 AM to 10:00 AM and weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Amsterdam Airport Schiphol?

No, Hilton Amsterdam Airport Schiphol does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Amsterdam Airport Schiphol?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Amsterdam Airport Schiphol?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hilton Amsterdam Airport Schiphol?

Furry friends are welcome at Hilton Amsterdam Airport Schiphol, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hilton Amsterdam Airport Schiphol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1009 reviews
Rating 8 - Good. 175 out of 1009 reviews
Rating 6 - Okay. 57 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Buhlebethu, Pictou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for traveling, convenient access to the airport (walking), access to transportation to the city (train and bus station). Beautiful hotel and ambience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
All if the staff was wonderful and welcoming. The restaurant has great food and the staff was also wonderful. We ate dinner and breakfast and both were fabulous.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Stayed 3 nights in Nov 2024

10/10 Excellent

JAIME LUIS, LAREDO

Stayed 1 night in Oct 2024

10/10 Excellent

Ruth, Oak Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our home away from home when we travel to visit family in the NL. We love it there.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Manistee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Schiphol is a very nice property that is basically connected to the airport. Easy to walk to the terminal. Rooms are very clean and nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some good some average
It is a long walk 20 min after walking quite a way from plane to baggage claim from baggage claim ( tired from travelling) And signage wasn’t that great . However room was very clean and fairly Spacious. We were given access to concierge’s lounge for happy hour . Snack were very nice . View was of central hall so mostly had to have curtains closed as it looked across to other rooms . It took us 19 min from time we left our room till we were at security check in . They told us a taxi would be about 30 euro and take 20 min. The restaurant was very nice . Asian food with only other option a hamburger or Caesar salad . Tried salad just average . Burger was huge fries were good . They seemed to try hard .
Stayed 1 night in Nov 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The duvet on the bed was too warm for the temperature of the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant offered vegan options
Stayed 1 night in Nov 2024

10/10 Excellent

Kristina

Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well-run hotel with very quiet and comfortable rooms, taking all of the stress out of an early morning flight or late night arrival at Schiphol Airport. It is an easy walk down a pleasant corridor (with moving sidewalks) from the train hall inside the airport. Its Bowery Restaurant is nice or of course you have many choices inside the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Web info stated 5 min walk from airport, took at least 15 after long flight.
Stayed 1 night in Nov 2024

10/10 Excellent

JAIME LUIS, LAREDO

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
goog
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so easy to drop off our rental car, spend the night in a comfortable room and catch our flight in the morning.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Tara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The inside of the hotel is beautiful - especially the lighting inside at night. Staff were lovely - especially the manager who did try his best to get the temperature issue sorted. However, the walk from the airport was very long with children, which is not how the advertisement made it look or sound. Also, the temperature could not be adjusted (it allows it to move by three degrees, but didn’t actually change the temp and registered temp number never changed), so we were VERY hot because temperature was set at heat on 21.9°C!! All food within the hotel was prohibitively expensive (sandwich €25 type expensive). So for families with children, it was not affordable. We got one kids salad €5, (which was a few pieces of lettuce and cucumbers, a couple of mozzarella pearls, and a couple of grape tomatoes), and a pizza for €12 which we were told by room service staff answering phone would be 18 inches. It was not even 8 inches!! Plus they charged €8 for a service fee to deliver the food and wouldn’t allow the option of us walking downstairs and collecting the food to not be charged. TV didn’t work properly - even after manager came to our room to try to fix it and the temperature issues. The room had a foldout bed for our third person, but it wouldn’t lay flat and springs could easily be felt through the thin mattress. We would never stay here again, and do NOT recommend it for families - especially on a budget. For nearly $300 for one night, I was sorely disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024