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Hotel The Exchange

3.0 star property
Hotel with a 24-hour front desk, a short walk to Dam Square
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel The Exchange

Front of property
Suite, 1 Double Bed
Property grounds
Reception
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Damrak 50, Amsterdam, 1012 LL
  • Madame Tussauds
    5 min walk
  • Dam Square
    5 min walk
  • Royal Palace
    5 min walk
  • Amsterdam (AMS-Schiphol)
    29 min drive

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property
Hotel CC
Free WiFi
Air conditioning
Breakfast available
Business services
4.2 out of 5, Very good, (1003)
The price is NZ$456
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Hotel CC

About the area

Amsterdam

Hotel The Exchange puts you in the heart of Amsterdam, within just a 10-minute stroll of popular attractions like Dam Square and The 9 Streets. Highlights at this boutique hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Plus you'll find tour/ticket assistance, multilingual staff and wedding services. .Attractions within a 15-minute walk of this 3-property class Amsterdam City Centre hotel include Anne Frank House and Flower Market.

What's nearby

  • Sexmuseum - 2 min walk
  • Dam Square - 5 min walk
  • Anne Frank House - 12 min walk
  • Leidseplein - 7 min drive
  • Van Gogh Museum - 8 min drive

Getting around

  • Nieuwezijds Kolk Stop - 4 min walk
  • Amsterdam Central Station - 6 min walk
  • Schiphol Airport (AMS) - 33 min drive

Restaurants

  • ‪Snackland Vlaamse Frites - ‬2 min walk
  • ‪Dutch Pancake Masters Amsterdam - ‬1 min walk
  • ‪420 Café - ‬1 min walk
  • ‪The Grasshopper - ‬1 min walk
  • ‪Burger Bar - ‬2 min walk

About this property

Hotel The Exchange

Hotel with a 24-hour front desk, a short walk to Dam Square
As a guest of Hotel The Exchange, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Hotel The Exchange also features express check-out, a front desk safe, and a lift.

This 3-star Amsterdam hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 7 levels
  • Built in 1960
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Lift
  • No smoking on site
Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1960
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at Hotel The Exchange?

Hotel The Exchange offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel The Exchange?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel The Exchange on 24 Nov 2024 start from NZ$147.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel The Exchange?

The closest beach to Hotel The Exchange is Blijburg Beach (8.7 km).

Does Hotel The Exchange serve breakfast?

Sure does, brekkie is available daily.

Is there a free airport shuttle available at Hotel The Exchange?

No, Hotel The Exchange does not offer an airport shuttle service.

What time are check-in & check-out at Hotel The Exchange?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel The Exchange?

No, only service animals are allowed.

Hotel The Exchange Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 382 out of 1000 reviews" "
Rating 8 - Good. 371 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lamai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but was confusing between the floors.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
We had looked and looked for a hotel to stay at in Amsterdam and took a chance on this one because of the locations. I have nothing but good to say Checkin- was prompt and the man who checked us in was so friendly and helpful Location- this was the perfect location from the train station and all downtown activities Comfort- the room was perfect, it was clean and had everything g we needed including a safe and air conditioning
Stayed 2 nights in Aug 2024

6/10 Okay

Vilma

Business traveller
Disliked: Staff & service
Probably won’t stay there again
The location of this hotel is in a pretty prime spot! That part I really enjoyed. However, the front desk service was pretty unfriendly and not super welcoming. Additionally, I had Just booked the hotel and a couple hours later I realized I had accidentally selected the wrong dates and tried to amend the reservation. They refused to reimburse me. The two additional nights had been reserved by accident even though it had only been about 30 minutes. Typically, hotels will work with you, given the circumstances, and how far away in advance the reservation was made, but they seemed more interested in taking my money than helping me. When I got to the room, it was very very, very basic. It wasn’t super uncomfortable, but it definitely was not cozy cozy. I probably would not stay there again.
Stayed 4 nights in Apr 2024

8/10 Good

Donna

Travelled with group
Liked: Staff & service, room comfort
Great location but basic room
Great location but very very basic room. No kettle or anything like that. Staff were friendly & helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, budget-friendly hotel
Great location, just right for the budget. AC works great as Amsterdam was quite hot and the AC really helped. Staff is very friendly and helpful. No breakfast facility in the hotel, but they offer coffee and free fruit.
Stayed 2 nights in Jul 2024

4/10 Poor

Pamela

Stayed 3 nights in Jul 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint older property with character. Since there was no air conditioning it was nice to have a fan available and windows that opened. Very clean!
Stayed 2 nights in Jul 2024

6/10 Okay

Ellis

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Place was in the centre really handy, they stored our bags etc which was helpful. However they didn’t have a twin room which we booked, The room was tiny and there were tissues on the floor. It didn’t really look like the photos but was decent.
Stayed 2 nights in Jul 2024

4/10 Poor

Brittany

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Julia

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel room and the hotel itself is decorated beautifully and very unique. The bathroom was okay, not the cleanest I've had in a hotel and there's no separate shower floor area - it is all one floor so the entire bathroom gets quite wet. No fan as well. The beds were comfortable but the two single beds wouldn't stay together at all so as a couple it was difficult to sleep next to each other. Overall it was a good stay and a convenient location for walking everywhere we wanted to go. The hotel is unique and quiet and staff are kind.
Stayed 5 nights in Jul 2024

8/10 Good

Erlyn, Edison

Travelled with partner
Liked: Staff & service
Convenient location easy for uber and train
Stayed 3 nights in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but good location
Quirky hotel. Every room is different. Some much smaller than others. Was clean and beds were comfortable. The entry is not fancy but in a great spot to walk to everything. plenty of food and drink right outside the door. Good value for the price.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Great Location, did the job!
Great location near De Wallen, and the central station. Nothing amazing but was perfectly fine for a few nights. Would definitely stay again
Stayed 2 nights in Jul 2024

6/10 Okay

Roger

Disliked: Room comfort
No amenities at all, room did not even have tissues. No spce in bathroom, no shelves, no room on sink, no towel rack. We have all been in lots of hotel rooms with poor lighting, but this was the worst ever. Room was very very dark, even in day time. A/C worked very well. Did not expect a luxury hotel at the price paid but this was absolutely bare bones
Stayed 3 nights in Jul 2024

4/10 Poor

Jessica, Audubon

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
Property was near the centralized train station which is convenient for traveling. The room we felt like a small jailcell. There were stains on the walls and the curtains left a sticky residue when touched. It was very surprising how the room looked nothing like the hotel’s website. I wish I paid a third of the cost and stayed at a hostel instead.
Stayed 3 nights in Jul 2024

8/10 Good

Gurman

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel in a great location for a good value. Friendly staff too!
Stayed 1 night in Jun 2024

2/10 Terrible

Santiago

Travelled with partner
Disliked: Amenities
I didn’t expect that the room is way too far from the photo at the website. The room is so tiny that it is hard for me and my wife to move around. The water drains too slow from the sink. Definitely not coming back to this hotel.
Stayed 4 nights in Jul 2024

2/10 Terrible

Bhupinder

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had hair- others hair- on the toilet, bath towels and on shower floor; it also had stains (looked like makeup) all over the pillow case. I took photos when I got into my room, showed the Supervisor who told me she could downgrade me or upgrade me with a charge. We asked to speak to the Manager and requested a full refund. After a 3 HOUR exchange (excuse the pun), we received a refund and booked a different hotel (having to, of course, pay more money). Terrible service- check in was a nightmare, disorganized and no sense of urgency on hotel staff's part. Is unfortunate because the location, although very busy and noisey on Damark, could be a better experience. The Exchange Hotel needs a lot of work for the price they charge and the positives they claim for their hotel. The only positive that came about was that after 3 hours of patience and negotiations, we received a full refund on a non-refundable room. This was a result of "threatening" Visa policy and consequences they could incur. After a 9.5 hours flight, this was a HUGE pain in the ass.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy check in/checkout, quiet, clean, perfect place to stay
Stayed 2 nights in Jul 2024

8/10 Good

Megan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Mostly pros, just a few cons
The room was a little dirty and the bathroom smelled a bit, but I overall had a great experience. Service was excellent, and you really can't beat the location. I also liked the character of the hotel, and could see myself staying here again. Within walking distance to pretty much everything you might want to see it do, as well as transportation.
Stayed 3 nights in Jun 2024

6/10 Okay

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel the Exchange was cozy with refreshing AC. It’s very convenient being right in the center of town, and just a hop away from Amsterdam Centraal.
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room fronted Damrak so it was not quiet or very dark. But it was comfy, clean and convenient.
Stayed 3 nights in Jun 2024