6/10 Okay
Laura
4 Nov 2024
Liked: Cleanliness
Disliked: Staff & service
Desk clerk from hell.
This hotel is clean and in a nice location in Anacortes and I had pleasant interactions with two of the women in the reception area. However, I attempted to extend my stay and one particular desk clerk was rude, deliberately misleading and unable to complete simple computer functions. He also lied about the hotels Expedia interactions, refused to seek assistance and insisted I had to pack up by 11am and change rooms because "Expedia assigns the rooms and we can't change them". Because of this experience, I chose not to stay another night though I had already paid for it ...I packed up and left. There has been no follow up from the owners, or a refund, after I followed up with a phone call.
Laura
Stayed 4 nights in Oct 2024