10/10 Excellent
Inna
Travelled with family
1 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I recently had the pleasure of staying at this wonderful hotel, and the experience was made exceptional thanks to the outstanding service provided by the staff. From the moment we arrived, we felt warmly welcomed and well taken care of.
Special mention goes to Barbara at the reception desk. She was incredibly helpful during our check-in, ensuring we had everything we needed for a comfortable stay. Barbara went above and beyond, providing excellent recommendations for sightseeing and helping us find all the information we needed to make the most of our visit. Her friendly and professional demeanor truly set the tone for our stay.
In addition to Barbara's fantastic service, Yuri and Anton at the bar also deserve high praise. They were both incredibly welcoming and provided top-notch service throughout our time at the hotel. Their warm hospitality and attentiveness made our evenings at the bar a delightful experience.
Overall, the staff at this hotel made our stay memorable with their exceptional service and genuine hospitality. I highly recommend this hotel to anyone looking for a comfortable stay with friendly and helpful staff.
Inna
Stayed 2 nights in Jul 2024