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Secrets St. Martin Resort & Spa - All Inclusive, Adults Only

Adults-only beach hotel
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets St. Martin Resort & Spa - All Inclusive, Adults Only

Aerial view
Aerial view
Minibar, in-room safe, desk, laptop workspace
Aerial view
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Anse Marcel, Anse Marcel
  • Anse Marcel Beach
    3 min walk
  • Bell Point Beach
    20 min walk
  • Mont Vernon
    6 min drive
  • Philipsburg (SXM-Princess Juliana Intl.)
    43 min drive

Room options

View all photos for Junior Suite Mountain View Double

Balcony view

Junior Suite Mountain View Double

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 4 Double Beds

View all photos for Preferred Club Master Suite Mountain View

Preferred Club Master Suite Mountain View | Living area

Preferred Club Master Suite Mountain View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 85 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Garden View

Hair dryer, dressing gowns, slippers, towels

Junior Room, 2 Double Beds, Garden View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Mountain View King

Minibar, in-room safe, desk, laptop workspace

Junior Suite Mountain View King

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Mountain View (Prefered Club)

Junior Suite, Mountain View (Prefered Club)

Junior Suite, Mountain View (Prefered Club)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View King

Minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View King

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prefered Club - Master - Swim Out)

Suite (Prefered Club - Master - Swim Out)

Suite (Prefered Club - Master - Swim Out)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Presidential Swim Out Suite

Preferred Club Presidential Swim Out Suite | Terrace/patio

Preferred Club Presidential Swim Out Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
  • 195 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

Minibar, in-room safe, desk, laptop workspace

Junior Suite King

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Marina View

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Marina View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 75 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swim Out

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deal of the Day

Hair dryer, dressing gowns, slippers, towels

Deal of the Day

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Peferred Club Junior Suite Marina Swim Out

Terrace/patio

Peferred Club Junior Suite Marina Swim Out

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Case Beach Club

Pool
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1041)
The price is NZ$475
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Grand Case Beach Club

About the area

Anse Marcel

An all-inclusive stay in Anse Marcel awaits you at Secrets St. Martin Resort & Spa - All Inclusive, Adults Only. Within a 5-minute stroll you'll find Anse Marcel Beach and Bell Beach within a 20-minute walk. Highlights at this beachfront hotel include 4 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at SECRETS SPA BY PEVONIA® can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, gym and sauna. 3229 square feet (300 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Anse Marcel hotel include Orient Bay Beach and Grand Case Beach.

What's nearby

  • Anse Marcel Beach - 3 min walk - 0.3 km
  • Grand Case Beach - 7 min drive - 3.0 km
  • Orient Bay - 7 min drive - 3.0 km
  • Pinel Island - 8 min drive - 3.3 km
  • Orient Bay Beach - 9 min drive - 5.0 km

Getting around

  • Philipsburg (SXM-Princess Juliana Intl.) - 43 min drive

Restaurants

  • ‪Cynthia's Lolo Bar and Restaurant - ‬7 min drive
  • ‪Rainbow Cafe - ‬8 min drive
  • ‪Sky's The Limit Lolo Bar & Restaurant - ‬7 min drive
  • ‪Le Cottage - ‬7 min drive
  • ‪Ristorante Del Arti - ‬3 min walk

About this property

Secrets St. Martin Resort & Spa - All Inclusive, Adults Only

Adults-only beach hotel
Secrets St. Martin Resort & Spa - All Inclusive, Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Secrets St. Martin Resort & Spa - All Inclusive, Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the business-friendly Secrets St. Martin Resort & Spa - All Inclusive, Adults Only. Free self parking is available.

This Anse Marcel hotel is smoke free.

  • 258 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Secrets St. Martin Resort & Spa - All Inclusive, Adults Only offers 258 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers and hairdryers.

This Anse Marcel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

SECRETS SPA BY PEVONIA® has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (3,229 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Secrets St. Martin Resort & Spa - All Inclusive, Adults Only?

Secrets St. Martin Resort & Spa - All Inclusive, Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Secrets St. Martin Resort & Spa - All Inclusive, Adults Only?

Yep, Secrets St. Martin Resort & Spa - All Inclusive, Adults Only has a free self car park.

Are there any beaches close to Secrets St. Martin Resort & Spa - All Inclusive, Adults Only?

Yep, Secrets St. Martin Resort & Spa - All Inclusive, Adults Only is a short 3-minute walk from Anse Marcel Beach.

Is there a spa on site at Secrets St. Martin Resort & Spa - All Inclusive, Adults Only?

Yep, SECRETS SPA BY PEVONIA® is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Secrets St. Martin Resort & Spa - All Inclusive, Adults Only have a pool?

Secrets St. Martin Resort & Spa - All Inclusive, Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Secrets St. Martin Resort & Spa - All Inclusive, Adults Only?

Secrets St. Martin Resort & Spa - All Inclusive, Adults Only features a full-service spa, an outdoor pool and 4 restaurants.

What makes Secrets St. Martin Resort & Spa - All Inclusive, Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Secrets St. Martin Resort & Spa - All Inclusive, Adults Only.

Is Secrets St. Martin Resort & Spa - All Inclusive, Adults Only family-friendly?

No, Secrets St. Martin Resort & Spa - All Inclusive, Adults Only is an adults-only property.

Is there a free airport shuttle available at Secrets St. Martin Resort & Spa - All Inclusive, Adults Only?

No, Secrets St. Martin Resort & Spa - All Inclusive, Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets St. Martin Resort & Spa - All Inclusive, Adults Only?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets St. Martin Resort & Spa - All Inclusive, Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Secrets St. Martin Resort & Spa - All Inclusive, Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 76 out of 194 reviews" "
Rating 8 - Good. 42 out of 194 reviews" "
Rating 6 - Okay. 27 out of 194 reviews" "
Rating 4 - Poor. 18 out of 194 reviews" "
Rating 2 - Terrible. 31 out of 194 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not up to the Secrets standards we are used too. Wasn’t very clean.Very worn down in many areas. Staff members were lazy and unfriendly. I could go on forever. Like I said not up to the Secrets standards I’ve loved forever. Won’t be returning. Many changes have to happen. Needs an overhaul.
Stayed 3 nights in Jul 2023

8/10 Good

Kendra Danielle

Great
Stayed 5 nights in Jun 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service
The location was away from everything and secluded. The property is nice, but a little dated. Food options were nice and we enjoyed it. We upgraded to the walkout pool and the pool was dirty and did not work. Once we informed them, they did not repair it.
Stayed 4 nights in Apr 2024

8/10 Good

Gary

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Resort was in the process for closing down for renovations. Activities were limited or cancelled and restaurants availability was limited. Staff started tearing down pool area two days before the closing date. Overall was a good experience.
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful hotel- needed a remodel years ago but was still open. Pool, bathrooms in main area, stairs all falling apart.
Stayed 2 nights in Apr 2024

2/10 Terrible

Brandi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was horrible from the time we checked in until we left. Bars were not open when said to be and didn’t have drinks or foods available as stated. We were treated like we were a nuisance and ignored most of the time. Outside the resort everyone was friendly and welcoming. I will be contacting Hyatt personally in regards to this property considering we paid for 5 star and barely received 1-2 star. There was animal poop on the sidewalks that was never washed off. Even around the swim out pools. Phone didn’t work in room. It was absolutely miserable. I would never recommend this secrets to anyone. We have stayed at secrets in other places and was always fantastic. NOT THIS ONE!!!!! Do Not Waste your Time or money!
Stayed 7 nights in Apr 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was not as expected at all. The staff were very unprofessional. The property was not maintained at all grass was high and not treated. Iguana and cat poop on walking paths and around private swim out area . The pool was not cleaned and iquana sitting tail in the pool . The food was horrible ( 1 not 5 restaurants as advertised Rooms were not properly cleaned and when softly mentioning to management they shift blame and stated ( you are in nature )As if these conditions should be expected Horrible experience at such an expensive price !
Stayed 5 nights in Apr 2024

8/10 Good

Marilyn Verona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for my April birthday celebration. I’ve stayed at other Secrets properties and this location does need some work. We learned it would be closing for renovations and would revisit again once completed. The area is beautiful and somewhat secluded. The beach was lovely, clean and there were no issues getting chairs, etc. Our garden view room was cleaned every day with clean sheets, etc. Snacks refilled, fresh towels and good shower pressure, no issues there. It’s not an action filled location - there were nightly music entertainers, we had opted for a relaxing time with no children or spring breakers and so it was just perfect for us. Loved the fact it was quiet. Security was always visible - we felt safe. Food was good - and we had a lovely birthday romantic evening dinner on the beach. Excellent service and time. Staff was friendly especially in the market cafe area and towel distribution areas. Older bartender Kenny by the pool area looked unhappy during our entire stay! The one negative I’ll mention - I went for an early morning run on the beach and coming back I noticed that the pool hadn’t been cleaned from the day before as there was still sand from folks rinsing their feet on the edge of it. No one else was around. The water/shower pipes were not working during our stay. I also think they were a bit short staffed. Overall a nice relaxing stay. I’m sure it will be phenomenal once it reopens after its facelift! 😊
Stayed 6 nights in Apr 2024

6/10 Okay

Suzette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was beautiful, spacious and clean. The staff was awesome and went above and beyond to make us happy. Food and drinks were average. Property is in need of a massive renovation. Pool was filthy everyday. I wouldn't stay again, no water views from any room.
Stayed 7 nights in Apr 2024

2/10 Terrible

Yasmine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed at my stay. The place is very run down and dirty. This location is supposedly closing at the end of this month. The staff do not clean your room at all. My sheets were never changed. There was black mold in the bathroom and old garbage left in the room. Housekeeping would come and straighten the bed and change the towels. They would not actually clean anything. I paid extra for a swim out room. I didn’t use the swim out even once. The pool was dirty and didn’t look clean. Barely any restaurants were open. Staff seemed to not care much about anything. Do not recommend for anyone.
Stayed 4 nights in Apr 2024

8/10 Good

Genady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given it a 5 but i could not sleep well. The sheets are very scratchy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joe

Stayed 3 nights in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Michael James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They say "a picture is worth a thousand words." You will never get a more picturesque resort that has it all...turquoise waters, located at the center of the cove, mountains, beach, its got it all. Large pool with bar, lots of eating options with quality choices, swim up patio room was great for some quiet privacy, live entertainment each evening, and the café was a great way to end the evenings. Property is dated, but still a wonderful choice to enjoy a relaxing vacation. Heard it is scheduled for a make over that will take place over the next 2 years, can't wait...we will definately be back!
Stayed 5 nights in Mar 2024

10/10 Excellent

Tamara

Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited several beaches in St Martin, St Maarten and St. Barts on this trip, and the place we stayed was the most quite and secluded. We never saw more than 0-3 people on the beach in the mornings which we loved. The pool was festive during the day and the place and shows shut down around 10:30 which we also loved. The staff was friendly and we couldn't understand why they only had 7.5 stars. We loved it!
Stayed 4 nights in Mar 2024

6/10 Okay

adela A

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Secluded safe quiet location and friendly accommodating staff.
Stayed 4 nights in Mar 2024

6/10 Okay

Kristina Ann

Travelled with partner
Disliked: Amenities
TV worked off WiFi which was in and out during the day. Maybe could watch a show in late evening without it freezing on you. Only 2 choices to eat at night. Only 1 night it was a Buffett. Morning Buffett was ok but once they sat you and got first cup of coffee then you were ignored. Same with dinners. I would ah e to ask for more wine or water at either times. Would not pay more for a Secrets in the future. No different than any other resort.

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

TAMEKA LAPORTIATYRONZIA, JACKSONVILLE

Travelled with partner
Liked: Cleanliness, staff & service
It was like for retired, nursing home patients.. everyone was 60 and other. No type of entertainment, noghtlife or nothing. Very disappointing. Food was horrible Resort was not on the scale of a secrets resort. And ive stayed at several. I really want a refund
Stayed 3 nights in Mar 2024

10/10 Excellent

Dziedzom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Shakeitrice Stokes

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff truly made our experience memorable!!! We were traveling with a large group and they were able to accommodate all of our unique needs. I have to specifically recognize Aleesha, Lessette, Leo, Luca, and Meline for "caring like family" and truly going above & beyond!!
Stayed 3 nights in Feb 2024

6/10 Okay

Brenda Kay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The grounds around the resort were dirty, and the breakfasts were cold. The food options were limited and although what they had was tasty, it didnt meet up to other resorts we have been to. We stayed here befoe when it was a Riu. No comparison! Riu has the upper hand
Stayed 5 nights in Jan 2024

4/10 Poor

Robert M, STURTEVANT

Travelled with partner
Disliked: Staff & service, amenities
All inclusive to me means no tipping worries and transfers, to got there and not have a ride is not what I expected for my first time to your property. Boring and nowhere to walk to for shopping or entertainment. on the plus side staff was very nice and friendly.
Stayed 4 nights in Jan 2024

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Rhea provided great recommendation for places to eat. I forgot my phone charger and staff allowed me to usr theirs. Everyone was extremely nice and hospitable.
Stayed 5 nights in Jan 2024