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Casa Encantada by Porta Hotels

4.0 star property
Family-friendly bed & breakfast with spa services and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Casa Encantada by Porta Hotels

Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Exterior
Junior Studio Suite
Junior Studio Suite | Bathroom
Couples treatment room(s), aromatherapy, manicures and pedicures

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is NZ$259
includes taxes & fees
19 Nov - 20 Nov

Explore the area

Map
9a Calle Poniente Esquina #1, Antigua Guatemala, Sacatepequez
  • San Jose el Viejo Ruins
    1 min walk
  • Central Park
    6 min walk
  • Museo del Hermano Pedro
    6 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    73 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Individually decorated
TV
Pillow-top bed
Ceiling fan
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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for 1 night
includes taxes & fees
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About the area

Antigua Guatemala

A family-friendly stay in the heart of Antigua Guatemala awaits you at Casa Encantada by Porta Hotels. Within a 20-minute stroll, you'll find popular places like Central Park and Casa Santo Domingo Museum. Highlights at this B&B include a restaurant, an outdoor swimming pool and a bar/lounge. .A day of pampering can include aromatherapy and mani/pedis. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Local cuisine breakfast is available daily between 7:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of airport pick-up service. .Sights within a 10-minute walk of this 4-property class Antigua Guatemala B&B include San Jose el Viejo Ruins and El Fotografo Gallery.
View more B&B in Antigua GuatemalaOpens in a new window

What's nearby

  • Central Park - 6 min walk
  • Antigua Guatemala Cathedral - 7 min walk
  • Santa Catalina Arch - 10 min walk
  • Antigua Market - 13 min walk
  • Casa Santo Domingo Museum - 15 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 73 min drive

Restaurants

  • ‪Samsara - ‬7 min walk
  • ‪Reilly's Irish Tavern - ‬4 min walk
  • ‪Hector’s Bistro - ‬6 min walk
  • ‪Artista De Cafe - ‬1 min walk
  • ‪Monoloco - ‬5 min walk

About this property

Casa Encantada by Porta Hotels

Family-friendly bed & breakfast with spa services and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at the family-friendly Casa Encantada by Porta Hotels. The bed & breakfast can provide concierge services and wedding services.

This 4-star Antigua Guatemala bed & breakfast is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 2 levels
  • Built in 1995
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Casa Encantada by Porta Hotels offers 10 accommodations with a safe and complimentary dressing gowns. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Cable televisions are provided.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Highchair
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1995
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Restaurant dining guides
  • Toaster

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Encantada by Porta Hotels

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 15 per person
  • Airport shuttle fee: USD 60 per room
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Encantada
Casa Encantada Antigua Guatemala
Casa Encantada Hotel
Casa Encantada Hotel Antigua Guatemala
Casa Encantada B&B Antigua Guatemala
Casa Encantada
Casa Encantada by Porta Hotels Bed & breakfast
Casa Encantada by Porta Hotels Antigua Guatemala
Casa Encantada by Porta Hotels Bed & breakfast Antigua Guatemala

Frequently asked questions

What is the cancellation policy at Casa Encantada by Porta Hotels?

Casa Encantada by Porta Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Encantada by Porta Hotels?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Casa Encantada by Porta Hotels on 19 Nov 2024 start from NZ$250.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Casa Encantada by Porta Hotels?

There's no onsite spa, but this property does offer spa services.

Does Casa Encantada by Porta Hotels have a pool?

Casa Encantada by Porta Hotels has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 7:00 PM.

What makes Casa Encantada by Porta Hotels a romantic place to stay?

Couples spa treatments and romance packages, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Casa Encantada by Porta Hotels.

Is Casa Encantada by Porta Hotels family-friendly?

You bet! With amenities such as babysitting services and a deli, as well as highchairs in the guestrooms, it's no surprise that Casa Encantada by Porta Hotels is a hit with families.

Does Casa Encantada by Porta Hotels serve breakfast?

You bet, local cuisine breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Casa Encantada by Porta Hotels?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Casa Encantada by Porta Hotels?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa Encantada by Porta Hotels?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Casa Encantada by Porta Hotels?

No, pets and service animals are not allowed.

Casa Encantada by Porta Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 303 out of 404 reviews" "
Rating 8 - Good. 72 out of 404 reviews" "
Rating 6 - Okay. 20 out of 404 reviews" "
Rating 4 - Poor. 7 out of 404 reviews" "
Rating 2 - Terrible. 2 out of 404 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Idit

Liked: Property conditions & facilities
Amazing staff and beautiful accommodations
Stayed 6 nights in Jul 2024

10/10 Excellent

Frances

Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, great property
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stepping stones over water!
Very nice room. Unique stepping stones over water to get to the room. No A/C and the ceiling fan was noisy when turned up.
Stayed 1 night in May 2024

10/10 Excellent

Sarita, PEMBROKE PINES

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and pleasant. Staff went out their way to make your stay memorable. My room had everything you need, clean and a/c equipped. It’s worth staying at this hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El hotel es súper pequeño, las habitaciones también, un poco incómodas y nada ventiladas. El desayuno espectacular en la terraza. El hotel es bonito pero no es cómodo.
Stayed 2 nights in May 2024

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice enough. Though the room was very small, we’re always out anyways. And thankfully they provided a fan, it gets a little warm the room doesn’t have AC. The property is very cute, staff are very helpful. Breakfast was good. I like that you could use the sister Hotel’s pool & gym although we didn’t have time to do it. The place is very quiet and very relaxing. I highly recommend this. Good value for money!
Stayed 3 nights in May 2024

2/10 Terrible

Adriana

Disliked: Staff & service
They did not have my reservation at all. There was confusion at check in. Big inconvenience
Stayed 4 nights in Apr 2024

8/10 Good

Darlyn, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bien bonito pero recomiendo que tengan aire en todas las habitaciones. El personal fue muy amable y nos movió a la única habitación con A/c porque nuestra habitación parecía Sauna no tenía mucha ventilación
Stayed 1 night in May 2024

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in May 2024

8/10 Good

Alison, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service
I was in town for a wedding and had a lovely stay. The rooms were clean, bed was comfortable, and staff was very friendly (though did not speak any English, which is fine, just make sure you have way to translate if you don't speak Spanish). The pool is very cold which is nice refreshing for hot days, but too cold at night. The two neighboring sister hotels were much nicer accommodations so it was nice to be able to quickly walk there to use their pool and for free breakfast. The only real negative about this hotel (besides that it has no AC, but most places don't), was that it is VERY VERY loud in the rooms in the morning and during the day, as the windows to the rooms are right on the street and heavy traffic starts as early as 5:30/6am that woke me up every morning. It is slightly better if you close the windows, but if it's hot, you want them open for air circulation. Also, if you want cold bottled water, they charge $5/bottle. Otherwise, this was a perfectly fine small hotel to stay at, though there are much nicer places to stay near by for the same rate, if not cheaper.
Stayed 4 nights in May 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i did not like was there was no A/C in the room i stood in nor was there a screen to keep out bugs if i opened the window for fresh air at night. But with that being said the people on the property where very helpful, kind and the food was great and prices were good. its a very personal type of place to stay no big crowds and central to many things to do i would highly recommend staying as well as staying here again if i ever go back to Antigua.
Stayed 3 nights in Apr 2024

8/10 Good

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel! Great staff and breakfast. Room was very nice, but a little warm during the day. Loved our stay!
Stayed 1 night in Apr 2024

8/10 Good

Jared

Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and we could walk to the bars and restaurants that we wanted to go to. The hotel's parking lot was a block away and very easy to get to. The parking lot had security, so you knew your car would be safe. The staff was friendly and very helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GEM IN ANTIGUA
Un Hotel muy bien situado, con una decoracion hermosa. Los cuartos son un poco chicos pero lo Compensan con la amabilidad y sonrisas del personal . Nos encanto el hotel, super recommendado. Ademas de las ventajas de poder visitar sus 2 hoteles hermanos que som precios.
Stayed 1 night in Mar 2024

10/10 Excellent

Nahum, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is excellent except internet
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute small property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, intimate hotel. Lovely rooftop breakfast, nicely appointed rooms
Stayed 2 nights in Feb 2024

10/10 Excellent

Blake, Fredericton

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! Location is great as it’s close to all the attractions but nice and quiet at night.
Stayed 4 nights in Jan 2024

10/10 Excellent

Faren H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antigua -great find
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria, Reseda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

richard

Liked: Cleanliness
The second day I notified the front desk I had a shuttle pick up at 1:45 on my last day and requested a late check out and assumed it was ok since the front desk listened and did not respond “no”. On the day of my departure I received a call in my room at 11:10 informing check out was at 11:00. I said I had requested a late check out. Hotel response “no”. I had to scramble my belongings together in minutes to get out of the room. When I asked to leave my bag at the front desk until 1:45 … that entailed an arduous call to the manager to get approval to leave my luggage. I felt very unwelcome and as I often travel to antigua I will never book a room again at this hotel