See all properties
Save

El Carmen Hotel

3.0 star property
Hotel with free breakfast, steps from Central Park
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for El Carmen Hotel

Terrace/patio
Front of property
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Interior
Reception

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Explore the area

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Central Park
    2 min walk
  • Antigua Guatemala Cathedral
    3 min walk
  • Las Capuchinas Convent
    3 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    72 min drive

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Tempur-Pedic bed
2 bedrooms
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio
Casa Noble Hotel
Breakfast included
Free WiFi
Air conditioning
Housekeeping
4.7 out of 5, Exceptional, (63)
The price is NZ$305
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Casa Noble Hotel

About the area

Antigua Guatemala

El Carmen Hotel puts you in the heart of Antigua Guatemala, steps from Central Park and within a 10-minute stroll of Casa Santo Domingo Museum. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Historic Center hotel include Choco Museum and Antigua Tabaco Compania S.A..

What's nearby

  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Santa Catalina Arch - 5 min walk
  • Casa Santo Domingo Museum - 5 min walk
  • La Merced Church - 7 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 72 min drive

Restaurants

  • ‪Starbucks Antigua - ‬4 min walk
  • ‪Lava Terrace Bar and Burgers - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪La Escudilla - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk

About this property

El Carmen Hotel

Hotel with free breakfast, steps from Central Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at El Carmen Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Antigua Guatemala hotel is smoke free.

  • 22 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
El Carmen Hotel offers 22 air-conditioned accommodations with a hairdryer and an iron/ironing board. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

What is the cancellation policy at El Carmen Hotel?

El Carmen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Carmen Hotel?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at El Carmen Hotel on 19 Nov 2024 start from NZ$195.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Carmen Hotel?

Yep, El Carmen Hotel has a free self car park.

Is there a spa on site at El Carmen Hotel?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes El Carmen Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at El Carmen Hotel.

Does El Carmen Hotel serve breakfast?

Yeah, visitors are hooked on the free cooked-to-order breakfast here! Served daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at El Carmen Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Carmen Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at El Carmen Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

El Carmen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 281 out of 487 reviews" "
Rating 8 - Good. 111 out of 487 reviews" "
Rating 6 - Okay. 67 out of 487 reviews" "
Rating 4 - Poor. 20 out of 487 reviews" "
Rating 2 - Terrible. 8 out of 487 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sofia

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didnt like the staff, zero empathy, really rude and tough with their service and zero customer service too! They didnt provide me either with my parking ticket:( As well the service at the restaurant was terrible!!!! Coffee was cold, every time you requested napkings coffee or water they delayed like 15 minutes. The place safe and quiet
Stayed 1 night in Aug 2024

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Arindam

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of the city. It's pristine, well maintained and tastefully decorated. The rooms are very modern and spacious with all the amenities one could hope for. The breakfast was lavish and the view from the terrace is simply breathtaking. The staff are really courteous and they helped prepare the room ahead of schedule so that we could check in before time.
Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near everything in Antigua. The included breakfast was excelent and the restaurant staff was amazing!!
Stayed 5 nights in Jul 2024

10/10 Excellent

verna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and it is very close to everything! I we will definitely come back here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome! Great place staff super friendly and helpful! Good food and drinks I would recommend it to anyone
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot and affordable. Really great staff and really good breakfast.
Stayed 4 nights in Jun 2024

8/10 Good

Reina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel overall. I wish the room would’ve been bigger
Stayed 1 night in Jul 2024

10/10 Excellent

Claybee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and nice. Restaurant on terrace was great! Hotel was close to everything.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Súper céntrico para caminar en toda antigua Guatemala. El desayuno es delicioso y la terra es linda para tomar fotos y ver los volcanes de la ciudad
Stayed 1 night in Jul 2024

10/10 Excellent

Marcos, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, beautiful hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Ana

Stayed 2 nights in Jul 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good just wished bathroom had better ventilation because the rooms get stuffy
Stayed 2 nights in Jun 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert, Pico Rivera

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great! Breakfast excellent! Overall service excellent .
Stayed 3 nights in Jun 2024

8/10 Good

anna

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at El Carmen. It was close to restaurants, bars and attractions in Antigua. The staff was helpful and friendly! Definitely would stay here again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Shenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lovely staff and the breakfast was so good! This hotel is walking distance to everything! Also you can buy a shuttle to other areas for very cheap! The view is incredible
Stayed 4 nights in Jun 2024

10/10 Excellent

Franz

Stayed 1 night in Jun 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rough night
Room had a ceiling leak so it was a rough night. Super small room. Bathroom was quickly put together and needed work. Staff was strange about counting the amount of towels in the room to make sure none were taken. My bag was kept with the doorman until all towels were accounted for….
Stayed 2 nights in Jun 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel céntrico, staff muy amable y desayunos muy buenos. La vista de la terraza es hermosa.
Stayed 4 nights in Jun 2024