Ratings based on 169 Verified Reviews

Real reviews from guests who’ve stayed
4.6 out of 5
91% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 24 Sep. 2024 on Expedia
The place is so beautiful, we stayed in room 8 and it was amazing. The hotel itself is very quiet and chic.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 12 Sep. 2024 on Expedia
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 8 Sep. 2024 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 30 Jul. 2024 on Expedia
5 out of 5
by A verified traveller

Posted 28 Jul. 2024 on Orbitz
Handy. Nice staff. Small place.
5 out of 5
by A verified traveller

Posted 22 Jul. 2024 on Expedia
The staff was great. The location is unbeatable; close to many restaurants and landmarks. It was very nice having the jacuzzi in the room.
4 out of 5
by A verified traveller

Posted 22 Jul. 2024 on Expedia
Close to Central Park. Clean bedrooms and bathroom
5 out of 5
by A verified traveller

Nice hotel with very friendly staff

Posted 21 Jul. 2024 on Hotels
Nice hotel and friendly staff in the heart of Antigua Guatemala
5 out of 5
by A verified traveller from VEGA BAJA

Posted 20 Jul. 2024 on Expedia
Excelente Servicio, muy elegante y cómodo
1 out of 5
by A verified traveller from GUATEMALA

Posted 6 Jul. 2024 on Expedia
Disgusting still good to describe that place, don’t recommend you to stay, there was hair everywhere and the bathroom was dirty and when I say dirty I mean it, they didn’t clean the room for us, used towels, unacceptable, but we got there at 11 pm that’s why they took advantage
Comment from Hotel Management
28 Jul. 2024 by Recepción. , Hotel Management
Thank you very much for your comment, we will take it into account. We never place used towels, we know that would be unacceptable. We will take into account all other observations.