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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property
Hotel with a full-service spa, in the vicinity of El Cerrito Archaeological Zone
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Ex-Hacienda La Pitaya Queretaro

Outdoor pool, open 9 AM to 11:00 PM, pool umbrellas, pool loungers
Reception hall
In-room safe, blackout curtains, free WiFi, bed sheets
Lunch and dinner served, Mexican cuisine
Couples treatment room(s), sauna, hot tub, steam room

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is NZ$137
includes taxes & fees
12 Nov - 13 Nov

Explore the area

Map
Carretera Libre a Celaya KM 16.5, Apaseo el Grande, GTO, 76180
  • Balvanera Industrial Park
    11 min drive
  • Aqueduct of Santiago de Querétaro
    20 min drive
  • Querétaro Convention Center
    23 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    48 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Terrace

In-room safe, blackout curtains, free WiFi, bed sheets

Suite, Terrace

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Smart TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Room, Terrace

Highlights

Garden
Deck/patio
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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Hot tub
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1022)
The price is NZ$110
for 1 night
includes taxes & fees
19 Nov - 20 Nov
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About the area

Apaseo el Grande

At Hotel Ex-Hacienda La Pitaya Queretaro, you'll be 14.4 km (8.9 mi) from El Cerrito Archaeological Zone and 15.1 km (9.4 mi) from Schoenstatt Sanctuary. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the hot springs/mineral springs and sauna. The restaurant, Restaurante Bar La Troje, serves Mexican cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and pool loungers as well as access to hot springs. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3-property class Apaseo el Grande hotel include Aqueduct of Santiago de Querétaro and Plaza de Armas.

What's nearby

  • Schoenstatt Sanctuary - 17 min drive
  • Plaza Santa Maria Bullring - 17 min drive
  • Plaza Galerias Shopping Center - 18 min drive
  • Aqueduct of Santiago de Querétaro - 20 min drive
  • Querétaro Convention Center - 23 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 48 min drive

Restaurants

  • ‪Casa Balvanera Restaurante - ‬12 min drive
  • ‪Taqueria Jalisco - ‬11 min drive
  • ‪Barbacoa Don Borregón - ‬6 min drive
  • ‪La Herencia Antojeria - ‬11 min drive
  • ‪Barbacoa el Magueyal - ‬8 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

Hotel with a full-service spa, in the vicinity of El Cerrito Archaeological Zone
Hotel Ex-Hacienda La Pitaya Queretaro offers its guests a full-service spa, hot springs, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A fitness centre, a sauna, and a terrace are also featured at Hotel Ex-Hacienda La Pitaya Queretaro. You'll have access to the outdoor pool and health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Apaseo el Grande hotel.

  • 38 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Ex-Hacienda La Pitaya Queretaro offers 38 air-conditioned accommodations with a safe and free toiletries. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower. This Apaseo el Grande hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bar La Troje

Family friendly

  • Arcade/game room
  • Children's games
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (39 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 9 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Spa Rancho Pitaya Marroquin
Hotel Spa Rancho Pitaya
Spa Rancho Pitaya Marroquin
Spa Rancho Pitaya
Hotel Pitaya Apaseo el Grande
Hotel Pitaya
Pitaya Apaseo el Grande
Hotel Spa Rancho la Pitaya

Frequently asked questions

What is the cancellation policy at Hotel Ex-Hacienda La Pitaya Queretaro?

Hotel Ex-Hacienda La Pitaya Queretaro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ex-Hacienda La Pitaya Queretaro?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Ex-Hacienda La Pitaya Queretaro on 12 Nov 2024 start from NZ$136.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ex-Hacienda La Pitaya Queretaro?

Yep, Hotel Ex-Hacienda La Pitaya Queretaro has a free self car park.

Is there a spa on site at Hotel Ex-Hacienda La Pitaya Queretaro?

Yep, there is an onsite spa at Hotel Ex-Hacienda La Pitaya Queretaro. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Ex-Hacienda La Pitaya Queretaro have a pool?

Hotel Ex-Hacienda La Pitaya Queretaro has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9 AM to 11:00 PM.

Is there a free airport shuttle available at Hotel Ex-Hacienda La Pitaya Queretaro?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Ex-Hacienda La Pitaya Queretaro?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ex-Hacienda La Pitaya Queretaro?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Ex-Hacienda La Pitaya Queretaro?

No, only service animals are allowed.

Hotel Ex-Hacienda La Pitaya Queretaro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 113 reviews" "
Rating 8 - Good. 27 out of 113 reviews" "
Rating 6 - Okay. 20 out of 113 reviews" "
Rating 4 - Poor. 14 out of 113 reviews" "
Rating 2 - Terrible. 9 out of 113 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge Alberto

Stayed 1 night in Jul 2024

2/10 Terrible

Fernando

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
Stayed 1 night in Nov 2023

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

6/10 Okay

Ana, APASEO EL GRANDE

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Le hace falta demasiado mantenimiento a la hacienda y que le den una buena limpiada a los vidrios del restaurante y a los de la alberca del spa. Las camas para mí gusto están súper incomodas, el colchón parece piedra. La limpieza del cuarto está bien. El personal es amable. Pero si pudiera ser una atracción turística como la ex hacienda de Chautla o Santa María Regla pero tienen el lugar muy descuidado.
Stayed 1 night in Apr 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I LIKE THE HISTORY AND THE LOCATION BUT THE ROOS ARE NOT CONFORTABLES AT ALL.
Stayed 1 night in Sep 2019

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pésimo no lo recomiendo
Les falta mucho mantenimiento y limpieza al hotel la alberca sucia el restaurante sucio,olia feo y caro , habiataciones masomensos , ruido excesivo toda la noche porque hacen fiestas en sus salones y no dejan dormir, a los jardines les hace falta que los corten , demasiados zancudos..Publicidad engañosa no te especifican que no puedes usar el spa de agua termal ,es con costo extra (carisisisismo mas caro que el hospedaje y esta horrible y descuidado ) pésimo todo estoy muy decepciónada
Stayed 1 night in Aug 2024

4/10 Poor

sergio

Travelled with family
Disliked: Property conditions & facilities, room comfort
Evento privados con mucho ruido y muy tarde su ter
Stayed 1 night in Jul 2024

6/10 Okay

GF

Travelled with group
Disliked: Staff & service, property conditions & facilities
No hay internet No sirve el aire No me dieron la habitación que reservé
Stayed 1 night in Jul 2024

10/10 Excellent

Sara Iveth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La Atencion es buena, las habitaciones están muy lindas pero el tema del Spa hay poca atención y las regaderas están en al estado y sucias… y el baño turco no servía. De todo lo demás normal y bonito. Los meseros muy amables y la comida muy rica.
Stayed 2 nights in Jun 2024

8/10 Good

María Rocío

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El camino hacia el hotel esta muy descuidado
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar un fin de semana
Stayed 1 night in May 2024

2/10 Terrible

Valeria

Travelled with group
Disliked: Staff & service, property conditions & facilities
Pésima experiencia, reserve con mucha anticipación mi estancia para no tener ningún tipo de problema, y al llegar al hotel me dicen que no tienen mi habitación por que el hotel vendio todo para el evento que estaba en ese momento, el hotel no fue para hacerse responsable en ni gun momento de mi estancia me dijeron que hubo un error y no debio haberse vendido, les dije que ese no habia sido mi error si no de ellos, y lo unico que hicieron fue sugerirme un hotel cercano sin importar que yo no queria alojarme en ningun otro hotel, sin importar que habia llegado con los otros huespedes y nuestras maletas yabestaban ahi, nadie nos ayudo, los de recepción mal sin saber dar una solución adecuada a la situación todo por haber sobrevendido habitaciones ppr el evento, decepcionada, viaje esperando tener un lugar donde quedarme y al final me quede sin lugar y tuve que buscar a la mera hora y nisiquiera sin haber tenidonuna disculpa, ni monetaria ni personal
Stayed 1 night in May 2024

4/10 Poor

francisco

Travelled with family
En la habitación es encontramos un alacrán y la cama le faltaba una pata estaba tirada, a la hora de registrarnos tuvimos que esperar 40 minutos por qué no estaba lista la habitación, en ese aspecto les hace falta personal de limpieza
Stayed 1 night in Mar 2024

2/10 Terrible

ROBERTO

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Asco de hotel no lo recomiendo para nada 0 limpieza
Stayed 1 night in Mar 2024

10/10 Excellent

Jose Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para el descanso
Stayed 1 night in Dec 2023

6/10 Okay

Ma Guadalupe

Stayed 1 night in Dec 2023

2/10 Terrible

Sandra

Stayed 2 nights in Jan 2024

8/10 Good

Marco Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nadie vigila la alberca
Muy tranquilo, sólo falta vigilancia en la alberca había gente fumando y nadie les dice nada, se preocupan mas porque no lleves comida y bebida ahi si estan super abusados y el Internet es pésimo.
Stayed 1 night in Nov 2023

6/10 Okay

Sergio

Stayed 1 night in Nov 2023

6/10 Okay

Vico

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Los colchones están en muy malas condiciones. El agua de la regadera tiene un olor desagradable.
Stayed 1 night in Nov 2023

8/10 Good

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar ideal para descansar
Stayed 2 nights in Sep 2023

8/10 Good

Miguel Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable, excelente para descansar, a los jardines y plantas les falta cuidado para que luzcan más
Stayed 1 night in Aug 2023