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Cleopatra Palace Hotel

4.0 star property
Beachfront resort with bars/lounges and spa services

Photo gallery for Cleopatra Palace Hotel

Massages
Minibar, in-room safe, desk, laptop workspace
Property entrance
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Spa
  • Parking included
The current price is NZ$295
includes taxes & fees
11 May - 12 May

Explore the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Playa de las Américas
    ‪10 min walk‬
  • Los Cristianos Beach
    ‪15 min walk‬
  • Veronicas Strip
    ‪19 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪20 min drive‬

Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Arona

At Cleopatra Palace Hotel you'll be within just a 10-minute stroll of popular attractions like Las Vistas Beach and Playa de las Américas. Highlights at this beachfront resort include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The buffet restaurant, Buffet Cleopatra, is open for breakfast. Pool Bar is the resort's own bar. Spend the day at the beach and enjoy the on-site Hot tub, kids' swimming pool and pool loungers. A conference centre and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Arona resort, attractions include Siam Park and Los Cristianos Beach.
View more Resorts in AronaOpens in a new window

What's nearby

  • Las Vistas Beach - 6 min walk - 0.5 km
  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 15 min walk - 1.3 km
  • Veronicas Strip - 19 min walk - 1.6 km
  • Siam Park - 6 min drive - 2.7 km

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬1 min walk

About this property

Cleopatra Palace Hotel

Beachfront resort with bars/lounges and spa services
Cleopatra Palace Hotel offers its guests a kids' pool, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Arona resort is smoke free.

  • 431 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 bars or lounges
  • Built in 1996
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Arona resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, French, German, Italian, Russian, Spanish

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4.1 out of 5, Very good, 1,002 reviews
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includes taxes & fees
13 May - 14 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Buffet Cleopatra
  • Pool Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

What is the cancellation policy at Cleopatra Palace Hotel?

Cleopatra Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleopatra Palace Hotel?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on 11 May 2025 start from NZ$294.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleopatra Palace Hotel?

Yep, Cleopatra Palace Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Cleopatra Palace Hotel?

Yep, Cleopatra Palace Hotel is a short 6-minute walk from Las Vistas Beach. Fun beach activities include surfing, snorkelling and body boarding. You can also find boat tours.

Is there a spa on site at Cleopatra Palace Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Cleopatra Palace Hotel have a pool?

Cleopatra Palace Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Cleopatra Palace Hotel?

Cleopatra Palace Hotel features an outdoor pool, 1 hot tub and 2 bars.

What makes Cleopatra Palace Hotel a romantic place to stay?

1 hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Cleopatra Palace Hotel.

Is there a free airport shuttle available at Cleopatra Palace Hotel?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Cleopatra Palace Hotel?

Yep, they've got a beach bar and an onsite restaurant.

What time are check-in & check-out at Cleopatra Palace Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cleopatra Palace Hotel?

No, only service animals are allowed.

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Connor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Straight in… then straight out!!

We booked this hotel for 2 nights to extend our holiday. We had just came from the Hard Rock Hotel which was Amazing! However we wanted to be more local to everything so we booked the Cleopatra from the reviews-which are currently very good, I think these reviews were written in the 1980s as this hotel is VERY outdated. Oliver greeted us at reception who was absolutely amazing, what a kind and professional man. We explained everything with the sister hotels, food recommendations and explained the maps of the hotel throughly. Upon going to the room me and my partner were distraught!! Very outdated, small television which was probably made in 2002, artex walls and ceiling which look like they have been painted over about 100 times. Dry poo on the bidet!!! We immediately went down to by the pool which was empty, went into the sister hotel which was the Mediterranean, we were immediately blown away with the difference in the quality of everything!!! So within an hour we had checked in and checked out of the Cleopatra and moved into the Mediterranean for a 28 euro additional fee. If you're old fashioned stay here If you're not-don't
Stayed 2 nights in Jan 2025

10/10 Excellent

Kemi

Liked: Cleanliness, staff & service, room comfort

Cleopatra hotels

Very clean hotel, staff are friendly and helpful. I will definitely come back to this hotel and recommend it to friends and family
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay and I will definitely return for my next holiday. The staff is very friendly, and the service is excellent. The location is right in the middle of everything, as well as being ocean front. I enjoyed every minute of my time there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Xxandr, Amsterdam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely book here again when coming to Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great Location

Nice hotel, all staff really friendly, great location near to beach.
Stayed 5 nights in Jan 2025

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. really good location to the shops and the beach.. staff were very friendly and polite very easy to understand. Would definitely stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

DOMINIC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Cant wait to see renovations being done tho!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 7 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Dorothy

Stayed 7 nights in Nov 2024

10/10 Excellent

Ishbel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience
Stayed 7 nights in Nov 2024

10/10 Excellent

Mandy, Kidlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
The pool, breakfast & bar area provided a good choice of food & drink options The room we stayed in was large & very clean. Unfortunately, the room had a kettle, but lacked any tea or coffee cups. The tv reception was poor on ocassion. Our main issue, was the NOISE, situated close to the Hard Rock Cafe, the room should have sound proof windows!! We should have been told & received the option to move!!
Stayed 7 nights in Nov 2024

8/10 Good

Roberto, Panama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio, en la recepción todo espectacular la atención del chico del lobby super amable, las piscinas los jacuzzis limpios, bastantes opciones para comer.
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the beachfront. Great variety of food included in the breakfast buffet. Nice, friendly staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

LaKendrick

Liked: Cleanliness, staff & service

40th bday let down!

First, the staff was AMAZING! All the way around! My only complaints are, the room was very dated! The bed was not comfortable at all. Did not get a good night’s rest the entire time I was there! It was my 40th bday and I just didn’t enjoy the room. For the price, you’re def paying for the beach! It’s convenient to a lot of things, but the hotel itself, wouldn’t stay again. I’d prob stop by and say hello to the front desks though! Wouldn’t stay again until the rooms improved. Staff, keep doing what you do!
Stayed 4 nights in Oct 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little run down in place but other than that it’s pretty good 👍
Stayed 7 nights in Oct 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot think of one negative thing to say about this wonderful hotel. The location is perfect right on the beach, the pool area is beautiful, breakfast is excellent, all staff are so friendly and helpful, the pianist every morning at breakfast is lovely. It’s such a shame they are closed most of next year for refurbishment as we would have definitely booked again - and we never usually go back to a hotel so that shows what a wonderful place this is. We will definitely return once it reopens - we highly recommend it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pauline

Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Amazing hotel very clean and fantastic breakfast
Stayed 7 nights in Sep 2024

8/10 Good

Brogan

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

lee

Stayed 5 nights in Sep 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Magdalena, Tujunga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous. The hotel and hotel grounds are beautiful. We called the front desk for kettle and coffee cups since the room didn't have and both arrived in a timely manner. Very good food and bar options. Hotel is within walking distance from restaurants, bars and shopping. My only issue is the hotel website should include the fact that there is an extra charge for using the gym and the chaise lounges on the beach. These are usually included in the cost of hotel/room. Guests at hotel are able to use the pool and eat at restaurant with Mediterrean Hotel which is hotel nedt to Cleopatra. Overall, I would.highly recommend this hotel.
Stayed 5 nights in Sep 2024