2/10 Terrible
CHIAMING
Travelled with family
22 Jul 2024
Disliked: Staff & service
This is the most hostile hotel I have stayed over the 40 years of my travel experience
I stay in hotel over 200 days a year and I rarely gave bad reviews for hotel but I must give them 1 star for my experience
I asked the hotel to help me book train tickets from Asahikawa to Furano as well as the taxi from hotel to the Asahikawa train station, the front desk on duty around 2 pm on 7/21/24 told me NO, just book yourself
I did not want to confront him and didn’t even want to ask why, I just walked away
The horrific experience actually started at the time of our check in, we were late due to transportation issue so we missed the half board dinner time, I am ok with that since we were late
We asked is there anything to eat (around 8:30 pm) the answer is no, we didn’t receive our welcome drink , neither the cake, we asked if there is water for us at the time of check in, the answer is no
This is the hotel I will not stay even I get paid, this is that BAD
CHIAMING
Stayed 2 nights in Jul 2024