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Crowne Plaza Resort Asheville, an IHG Hotel

3.5 star property
Asheville hotel in West Asheville with 2 outdoor pools and golf course
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Resort Asheville, an IHG Hotel

Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
1 Resort Dr, Asheville, NC, 28806
  • Grey Eagle
    4 min drive
  • Downtown Market Asheville
    4 min drive
  • New Belgium Brewing Company
    4 min drive
  • Asheville, NC (AVL-Asheville Regional)
    17 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
  • 33 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1004)
The price is NZ$249
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

About the area

Asheville

At Crowne Plaza Resort Asheville, an IHG Hotel you'll be within a 10-minute walk of Asheville Treetops Adventure Park and 2.3 km (1.4 mi) from Grey Eagle. Highlights at this hotel include 2 outdoor swimming pools, a golf course and a restaurant. .The restaurant, Overlook Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. The Lobby Bar is the hotel's own bar. Enjoy access to 15 outdoor tennis courts and 5 indoor tennis courts along with an indoor swimming pool and a gym. 365973 square feet (34000 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class West Asheville hotel include Harrah's Cherokee Center - Asheville and The Orange Peel.

What's nearby

  • Downtown Market Asheville - 4 min drive
  • Harrah's Cherokee Center - Asheville - 4 min drive
  • The Orange Peel - 4 min drive
  • University of North Carolina at Asheville - 5 min drive
  • Biltmore Estate - 16 min drive

Getting around

  • Asheville Regional Airport (AVL) - 17 min drive

Restaurants

  • ‪Cookout - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪River Duck - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Crowne Plaza Resort Asheville, an IHG Hotel

Asheville hotel in West Asheville with 2 outdoor pools and golf course
Crowne Plaza Resort Asheville, an IHG Hotel offers its guests a golf course, 2 outdoor swimming pools, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 365973 square feet (34000 square metres) and includes a conference centre. An indoor pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Crowne Plaza Resort Asheville, an IHG Hotel. You'll have access to the indoor pool and health club at a partner property. Self parking is free.

This 3.5-star Asheville hotel is smoke free.

  • 274 guestrooms or units
  • 5 levels
  • 365973 sq ft of conference space
  • 34000 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Resort Asheville, an IHG Hotel offers 274 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Family friendly

  • 2 outdoor pools
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (365,973 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Frequently asked questions

What is the cancellation policy at Crowne Plaza Resort Asheville, an IHG Hotel?

Crowne Plaza Resort Asheville, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Resort Asheville, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Resort Asheville, an IHG Hotel on 17 Nov 2024 start from NZ$253.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Resort Asheville, an IHG Hotel?

Yep, Crowne Plaza Resort Asheville, an IHG Hotel has a free self car park.

Does Crowne Plaza Resort Asheville, an IHG Hotel have a pool?

Crowne Plaza Resort Asheville, an IHG Hotel has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from June to September.

What luxury perks are available at Crowne Plaza Resort Asheville, an IHG Hotel?

Crowne Plaza Resort Asheville, an IHG Hotel features 2 outdoor pools, an indoor pool and a steam room.

What makes Crowne Plaza Resort Asheville, an IHG Hotel a romantic place to stay?

Couples dining and a champagne service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Resort Asheville, an IHG Hotel.

Is Crowne Plaza Resort Asheville, an IHG Hotel family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Resort Asheville, an IHG Hotel is a hit with families.

Does Crowne Plaza Resort Asheville, an IHG Hotel serve breakfast?

Yeah, full breakfast is offered daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Crowne Plaza Resort Asheville, an IHG Hotel?

No, Crowne Plaza Resort Asheville, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Resort Asheville, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Resort Asheville, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at Crowne Plaza Resort Asheville, an IHG Hotel?

Yep, Crowne Plaza Resort Asheville, an IHG Hotel has a 9-hole golf course.

Crowne Plaza Resort Asheville, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1002 reviews" "
Rating 8 - Good. 272 out of 1002 reviews" "
Rating 6 - Okay. 146 out of 1002 reviews" "
Rating 4 - Poor. 76 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Tildon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Bryan

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was friendly and the food was great. Proximity to shopping and areas of interest was nice. Dog friendly is always appreciated.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jormani

Stayed 1 night in Jul 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place I’ve stayed multiple times and I will go again!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly good location
Stayed 2 nights in Jul 2024

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You need to hire better people at the reception area
Stayed 1 night in Jul 2024

6/10 Okay

Angela, Lexington

Liked: Staff & service
Disliked: Amenities
Very dated. Hallways and common areas very hot. Very nice staff
Stayed 1 night in Jul 2024

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here to relax and enjoy the resort amenities.This hotel doesn’t even have microwaves in the room . None of the vending machines work .I decided to use the pool here and was pressured to leave 30 minutes early by two trashy old men smoking cigarettes that work for the hotel . The bar had the worst mixed drinks I’ve ever had in my life . The house keeping staff will wake you up at the crack of dawn by slamming doors and having speaker phone conversations. This hotel was a huge disappointment .
Stayed 1 night in Jul 2024

6/10 Okay

Deanna

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I love how close the property is to the adventure park and downtown. The customer service desk was unhelpful in all three separate times I asked for assistance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Stayed 1 night in Jul 2024

6/10 Okay

Abby

Stayed 1 night in Jul 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin and Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Stacey, Monroe

The property was not what we were expecting. It was extremely noisy outside of our room both early in the morning and late at night. The noise came from people taking loudly in the hallway. Our room was near the end of a hallway with a makeshift ramp that the custodial staff used to move their cleaning carts up and down. The sound of the carts on the ramp was very loud and unpleasant. There were also cleaning carts left in the hallway very late in the afternoon around 4:30pm when you would not expect to see them.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I lpvethishotel
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Wonderful, professional staff. Very courteous.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a great place!
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 4 nights in Jul 2024

8/10 Good

Jessica

Stayed 4 nights in Jul 2024

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of four searched various properties around the Asheville area and ended up choosing Crowne Plaza. There were some reviews that were concerning so before checking in some of us were unsure. I am so excited to share that our experience at Crowne Plaza was AMAZING!! Amenities- We had access to three different pools- 2 outdoor and 1 indoor pool. We also played the 9 hole golf course and pickleball at the indoor tennis facility. Another perk was going zip lining at the Adventure Center located adjacent to the hotel. Tons of cool walking and biking trails everywhere. Cleanliness- this was our biggest concern walking in- based on some of the prior reviews. However, our room and all the common areas were very clean. It is an older resort, but has been well maintained. Dining- Kids eat free for the breakfast buffet which was not a standard continental breakfast. Full buffet- omelette and waffle station and they changed it up everyday! Definitely a perk for the kids before we started our mountain adventures everyday! We had dinner at the restaurant one night and the food was delicious especially the French fries! Our waitress, Rachel was so kind and top notch! Our children loved the fresh fruit infused water in the lobby which also changed everyday. Location- We really loved this location because you feel like you’re in a resort mountain setting, but you’re less than 5 minutes from the heart of downtown Asheville.
Stayed 3 nights in Jul 2024

8/10 Good

Prashant

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Amazing! The front desk staff greeting started the awesome experience and in continued through our stay, at the bar, in the restaurant, and the room was incredible. We love this place!
Stayed 1 night in Jul 2024