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Four Points by Sheraton Asheville Downtown

3.0 star property
Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast served
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
The current price is NZ$165
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
22 Woodfin St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Wicked Weed Brewing
    ‪10 min walk‬
  • The Orange Peel
    ‪11 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

Four Points by Sheraton Asheville Downtown places you in the centre of Asheville, within just a 15-minute stroll of popular places like Harrah's Cherokee Center - Asheville and The Orange Peel. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Chop House, is open for breakfast. 2400 square feet (223 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Downtown Asheville hotel include Blue Ridge Parkway Asheville Entrance and Asheville Outlets.

What's nearby

  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.6 km
  • Wicked Weed Brewing - 10 min walk - 0.9 km
  • The Orange Peel - 11 min walk - 1.0 km
  • Downtown Market Asheville - 15 min walk - 1.3 km
  • University of North Carolina at Asheville - 3 min drive - 2.4 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Old Europe - ‬5 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬3 min walk
  • ‪Renaissance Asheville - ‬3 min walk
  • ‪Twisted Laurel - ‬4 min walk
  • ‪Mellow Mushroom - ‬3 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville
There's a restaurant on site. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free.

This 3-star Asheville hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2400 sq ft of conference space
  • 223 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Pool

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on 30 Mar 2025 start from NZ$165.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Asheville Downtown?

Yep, Four Points by Sheraton Asheville Downtown has a free self car park and free RV/bus/truck parking.

Does Four Points by Sheraton Asheville Downtown have a pool?

Four Points by Sheraton Asheville Downtown has a pool.

Does Four Points by Sheraton Asheville Downtown serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Asheville Downtown?

No, Four Points by Sheraton Asheville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Asheville Downtown?

Yep, you can grab a meal at Four Points by Sheraton Asheville Downtown's onsite restaurant.

What time are check-in & check-out at Four Points by Sheraton Asheville Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Travelled with family
Disliked: Cleanliness
There was a toilet plunger in a bag outside our room. The room was not cleaned as i found pens in the sofa seats. It smelled like someone smoked and then sprayed bleachto cover it up.
Stayed 1 night in Dec 2024

10/10 Excellent

scott

Stayed 1 night in Sep 2024

8/10 Good

Tammy, Annapolis

Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Ralph, Roselle

Liked: Cleanliness, staff & service, property conditions & facilities
Visited a month after TS Helene came thru Asheville. I think the hotel is doing remarkably well for resolution it. I found it very convenient to downtown with plentiful parking. Hope to visit again when the situation has normalized in Asheville. Thank you for the hospitality!
Stayed 2 nights in Nov 2024

8/10 Good

roberta

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Stayed 1 night in Sep 2024

4/10 Poor

Courtney

Stayed 1 night in Oct 2024

4/10 Poor

Kassidy

Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence under pressure
We stayed at this hotel the week of the hurricane. The staff went above and beyond with what they had to work with when the lights and water went out. Under a very stressful situation they were extremely accommodating. The room was clean and neat and would stay here again. Jamie in the bar was fantastic.
Stayed 6 nights in Sep 2024

10/10 Excellent

shannon

Stayed 3 nights in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good. Bert convenient to downtown-Asheville. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Just a few blocks to walk to the main downtown area.
Stayed 3 nights in Sep 2024

8/10 Good

Julian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jeanne, Tunkhannock

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Negative was there are not enough electrical sockets and room is dark. The positive is the rooms are spacious, beds comfortable and they allow dogs. The location is perfect for walking downtown. We have stayed there before and will again. The free coffee in the a.m. is good too and there is a restaurant right in the building.
Stayed 3 nights in Sep 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Shane

Business traveller, Travelled with pets
Disliked: Property conditions & facilities
Charged me a pet fee for my support animal and wouldn't take it off. Tv was some sort of rigged situation.
Stayed 2 nights in Sep 2024

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Wouldn't stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable stay in downtown Asheville with easy access to everything, rooms were clean and beds were comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

4/10 Poor

Gary

Disliked: Staff & service, amenities, property conditions & facilities
In roof safe did not work; TV stopped working second night. Loud argument in hallway at 2am. Don’t wait: tear it down and build those vacation condos now!
Stayed 2 nights in Sep 2024

10/10 Excellent

kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great place to stay. We will stay here again.
Stayed 1 night in Aug 2024

8/10 Good

simon

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024