4/10 Poor
Reid Z.
30 Jul 2024
Disliked: Cleanliness
Great location, poor communication and cleanliness.
The location of this property is great, it’s gated and just outside of town.
Communicating with the host was very difficult, it took over 2 hours to get into the property, check in at 4. The code was not provided, we attempted to contact the host 2 hours before check in and they could not be reached. We called, texted and messaged via the Vrbo app. We were only able to gain entry after contacting customer service and then they called the host and customer service provided us with the code. Very strange. It was over 110 during our visit so our food spoiled during the wait. We went to the store prior to going to the house. We’ve never had an issue contacting the host or gaining access with other Vrbo stays.
Other attempts to communicate with the host were unsuccessful and questions were left unanswered which was disappointing. We attempted to communicate we’d be bringing dogs but were unable to because the host was unresponsive. There are currently unanswered questions in the chat, but I digress.
All of the pans and dishes needed to be cleaned and sanitized which was a bummer. The cast iron skillet was rusty and had a layer of something in it.
I tried to communicate to the host that a black slime had come out of the master bedroom bathroom tap but they didn’t even acknowledge that comment.
Overall if communication would have been better we would have looked over these shortcomings. We hope the host addresses these issues because the house itself is in a great location.
Reid Z.
Stayed 3 nights in Jul 2024