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Tsuruya

3.0 star property
Guesthouse in Aso with spa services and restaurant

Photo gallery for Tsuruya

-KOBUSHI- Standard Room with Terrace, Non Smoking
-KOBUSHI- Standard Room with Terrace, Non Smoking | Terrace/patio
-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking | Bathroom
Exterior
Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is NZ$541
includes taxes & fees
6 Mar - 7 Mar

Explore the area

Map
1873 Ichinomiyamachi Miyaji, Aso, Kumamoto, 869-2613
  • Aso Shrine
    ‪13 min walk‬
  • Road Station Aso
    ‪6 min drive‬
  • Aso Kuju National Park
    ‪11 min drive‬
  • Kumamoto (KMJ)
    ‪55 min drive‬

Room options

View all photos for -KOBUSHI- Standard Room with Terrace, Non Smoking

-KOBUSHI- Standard Room with Terrace, Non Smoking

-KOBUSHI- Standard Room with Terrace, Non Smoking

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

View all photos for Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for -UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 80 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Double Sofa Bed and 1 Single Futon

View all photos for -YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Futon

Similar properties

Hot springs

Kamenoi Hotel Aso Park Resort

  • Pool
  • Hot tub
  • Spa
  • Kids pool
3.9 out of 5, Good, (179)
The price is NZ$376
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Kamenoi Hotel Aso Park Resort

About the area

Aso

At Tsuruya you'll be within a 15-minute walk of Aso Shrine and 3.1 km (2 mi) from Kodainosato Museum of Art. Highlights at this guest house include a restaurant, free self-parking and a bar/lounge. .This guest house has free WiFi in public areas and luggage storage. Additionally, you'll find spa services and karaoke. .Attractions within a 30-minute drive of this 3-property class Aso guest house include Aso Kuju National Park and Mount Aso.
View more Guest houses in AsoOpens in a new window

What's nearby

  • Aso Shrine - 13 min walk - 1.1 km
  • Cuddly Dominion - 7 min drive - 6.0 km
  • Aso Kuju National Park - 11 min drive - 7.1 km
  • Daikanbo - 16 min drive - 16.2 km
  • Mount Aso - 22 min drive - 19.7 km

Getting around

  • Miyaji station - 19 min walk
  • Kumamoto (KMJ) - 55 min drive

Restaurants

  • ‪四季彩いちのみや - ‬12 min walk
  • ‪まかない家Matsu - ‬2 min drive
  • ‪鉄板焼き居酒屋 まーぼー - ‬1 min walk
  • ‪レストラン藤屋 - ‬19 min walk
  • ‪お食事処はなびし - ‬2 min walk

About this property

Tsuruya

Guesthouse in Aso with spa services and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services and karaoke are also featured at Tsuruya. Self parking is free.
  • 8 guestrooms or units
  • Conference rooms
  • Karaoke
  • Front desk (limited hours)
  • Storage area for luggage
  • Bar or lounge
  • 1 conference room
  • Dining venue
Tsuruya offers 8 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Private indoor bath (no minerals) in communal space
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Meals and futons for children age 3 and younger are not included in the room rate. Guests booked in Annex rooms are charged JPY 3500 per child, per day for a futon and JPY 6500 per child, per meal, or meals and futons may be purchased together for JPY 7500 per child, per day. For all other room types, guests are charged JPY 2,500 per child, per day for a futon and JPY 5000 per child, per meal, or meals and futons may be purchased together for JPY 6,000 per child, per day. Fees are collected at check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

tsuruya Inn Aso
tsuruya Inn
tsuruya Aso
tsuruya Aso
tsuruya Guesthouse
tsuruya Guesthouse Aso

Frequently asked questions

What is the cancellation policy at Tsuruya?

Tsuruya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tsuruya?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Tsuruya on 6 Mar 2025 start from NZ$540.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tsuruya?

Yep, Tsuruya has a free self car park.

Is there a spa on site at Tsuruya?

There's no onsite spa, but this property does offer spa services.

What makes Tsuruya a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Tsuruya.

Is there a free airport shuttle available at Tsuruya?

No, Tsuruya does not offer an airport shuttle service.

Is there a bar or restaurant at Tsuruya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tsuruya?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Tsuruya?

No, pets are not allowed.

Tsuruya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Overall is ok. Staff are nice. Just a bit old.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lillian K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay at Ryokan Tsuru
I highly recommend this ryokan if you are visiting Mt Aso. We stayed at the two storied migi room with a private outdoor tub and an indoor jacuzzi. The space was immaculate and spacious. You must book the half board rate that includes the most sumptuous breakfast and dinner you will find anywhere. You will need to take a bus/train to reach the main Aso area but that we no issue for us. Every staff we met extended the highest hospitality we ever experienced.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia problem. Is a wrong communication. I’m so angry and make me trouble
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
他の旅館を研究して頑張ってください
カーナビの案内が裏口が示したので、裏口到着で入館しました。戸口に明確な指示があれば良いのにと、思いました。 創作料理とありましたが、素朴な民宿のようなお料理で、味付けも濃いめでした。ソファも沈み込み過ぎて寛げませんでした。 唯一の救いは、かなりご年配の女将さんらしき方が、丁寧な接客をしていただけたことでた。
Stayed 1 night in Nov 2024

4/10 Poor

Nicolas

Disliked: Cleanliness, property conditions & facilities, room comfort
Trop cher trop vétuste
Mauvais rapport qualité prix. Pension de famille très vieille qui mériterait d être entièrement rénovée. Le repas est bien mais tout est vétuste. Le seul hébergement très décevant pour le prix en trois semaines passées au japon
Stayed 1 night in Nov 2024

10/10 Excellent

Nonoka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯も美味しく、客室も最高
Stayed 1 night in Oct 2024

10/10 Excellent

YUMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食付のプランでした。 卵焼きなど、出来立てを提供していただきとても美味しかったです。 食べきれない程でした！
Stayed 1 night in Sep 2024

10/10 Excellent

JU HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
超級優秀的日式住宿空間，晚餐、早餐都非常豐盛，服務非常好，住宿空間非常喜歡，很大，上下2層樓，泡湯池有內外各一個，非常滿意。 附近有全家便利超商，離阿蘇神社很近，可以早起去享受一下寧靜的神社氛圍
Stayed 1 night in Sep 2024

10/10 Excellent

Boudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

KYEUNG A

Stayed 1 night in Jun 2024

10/10 Excellent

順子

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しいお食事を頂きました 阿蘇神社にも近くて良かったです
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

PIK WAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務態度非常好，職員能說流利英文
Stayed 1 night in Dec 2023

10/10 Excellent

りりか

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Camille Dindi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Mt. Aso, it is a great place to stay! The food is amazing! The price is very reasonable and the location is great! The staff are very kind and reliable! Room was very comfortable. I would definitely come back :)
Stayed 1 night in Nov 2023

8/10 Good

Seiya

Travelled with family and small children
Liked: Staff & service, amenities
The open-air bath was really comfortable, and since it was a bath in the room, I was satisfied that I could relax without worrying about anyone.
Stayed 1 night in Sep 2023

8/10 Good

KUNIKI

Stayed 1 night in Aug 2023

10/10 Excellent

SATOMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ごはんがとてもおいしい（旅行に来て食べたかったものが全部出てきた） スタッフがちょうど良い距離感で親切 部屋が独立していて、他の客が気にならない 旅行1日目でとてもいい宿に泊まれてよかったです。ありがとうございました！
Stayed 1 night in Jul 2023

8/10 Good

Kam Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean, fantastic!!! We enjoy our stay here very much! Will recommend others to come!
Stayed 1 night in Mar 2023

2/10 Terrible

WADA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

CHING FONG

Stayed 1 night in Nov 2022

10/10 Excellent

YUKIE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

????

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
和モダンの素敵な旅館でした。 食事も美味しく接客サービスも良かったと思います。
Stayed 1 night in Sep 2022

10/10 Excellent

NAOMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022