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Tsuruya

3.0 star property
Comfortable guesthouse with spa services and restaurant

Choose dates to view prices

Photo gallery for Tsuruya

-KOBUSHI- Standard Room with Terrace, Non Smoking
Property amenity
Exterior
Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking
Restaurant
Reviews
8.2

Very good

Popular amenities

  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar

Explore the area

Map
1873 Ichinomiyamachi Miyaji, Aso, Kumamoto, 869-2613
  • Popular LocationAso Shrine13 min walk
  • Popular LocationCuddly Dominion7 min drive
  • Popular LocationMount Aso22 min drive
  • AirportKumamoto (KMJ)55 min drive

Room options

View all photos for -KOBUSHI- Standard Room with Terrace, Non Smoking

-KOBUSHI- Standard Room with Terrace, Non Smoking

-KOBUSHI- Standard Room with Terrace, Non Smoking

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
2 bathrooms
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

View all photos for Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
2 bathrooms
  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for -UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
2 bathrooms
  • 80 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Double Sofa Bed and 1 Single Futon

View all photos for -YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bathrobes
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Futon

Similar properties

Exterior
Fairfield By Marriott Kumamoto Aso
Parking included
Free WiFi
Air conditioning
Laundry
4.7 out of 5, Exceptional, (46)
The price is NZ$247
for 1 night
includes taxes & fees
16 Jul - 17 Jul
Fairfield By Marriott Kumamoto Aso

About the area

Aso

At Tsuruya you'll be within a 15-minute walk of Aso Shrine and 3.1 km (2 mi) from Kodainosato Museum of Art. Highlights at this guest house include a restaurant, free self-parking and a bar/lounge. .This guest house has free WiFi in public areas and luggage storage. Additionally, you'll find spa services and karaoke. .With a stay at this 3-property class Aso guest house, you'll be 19.6 km (12.2 mi) from Mount Aso.
View more Guest houses in AsoOpens in a new window

What's nearby

  • Aso Shrine - 13 min walk
  • Road Station Aso - 6 min drive
  • Cuddly Dominion - 7 min drive
  • Aso Kuju National Park - 11 min drive
  • Mount Aso - 22 min drive

Getting around

  • Miyaji station - 19 min walk
  • Kumamoto (KMJ) - 55 min drive

Restaurants

  • ‪四季彩いちのみや - ‬12 min walk
  • ‪まかない家Matsu - ‬2 min drive
  • ‪鉄板焼き居酒屋 まーぼー - ‬1 min walk
  • ‪レストラン藤屋 - ‬19 min walk
  • ‪お食事処はなびし - ‬2 min walk

About this property

Tsuruya

Comfortable guesthouse with spa services and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services and karaoke are also featured at Tsuruya. Self parking is free.
  • 8 guestrooms or units
  • Conference rooms
  • Karaoke
  • Front desk (limited hours)
  • Storage area for luggage
  • Bar or lounge
  • 1 conference room
  • Dining venue
Tsuruya offers 8 air-conditioned accommodations with complimentary dressing gowns and complimentary slippers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping

Business services

  • Meeting room

Spa

  • Private indoor bath (no minerals) in communal space
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals and futons for children age 3 and younger are not included in the room rate. Guests booked in Annex rooms are charged JPY 3500 per child, per day for a futon and JPY 6500 per child, per meal, or meals and futons may be purchased together for JPY 7500 per child, per day. For all other room types, guests are charged JPY 2,500 per child, per day for a futon and JPY 5000 per child, per meal, or meals and futons may be purchased together for JPY 6,000 per child, per day. Fees are collected at check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

tsuruya Inn Aso
tsuruya Inn
tsuruya Aso
tsuruya Aso
tsuruya Guesthouse
tsuruya Guesthouse Aso

Frequently asked questions

What is the cancellation policy at Tsuruya?

Tsuruya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tsuruya?

As of 2 Jul 2024, prices found for a 1-night stay for 2 adults at Tsuruya on 3 Jul 2024 start from NZ$422.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tsuruya?

Yep, Tsuruya has a free self car park.

Is there a spa on site at Tsuruya?

There's no onsite spa, but this property does offer spa services.

What makes Tsuruya a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Tsuruya.

Is there a free airport shuttle available at Tsuruya?

No, Tsuruya does not offer an airport shuttle service.

Is there a bar or restaurant at Tsuruya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tsuruya?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Tsuruya?

No, pets are not allowed.

Tsuruya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lillian K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay at Ryokan Tsuru
I highly recommend this ryokan if you are visiting Mt Aso. We stayed at the two storied migi room with a private outdoor tub and an indoor jacuzzi. The space was immaculate and spacious. You must book the half board rate that includes the most sumptuous breakfast and dinner you will find anywhere. You will need to take a bus/train to reach the main Aso area but that we no issue for us. Every staff we met extended the highest hospitality we ever experienced.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia problem. Is a wrong communication. I’m so angry and make me trouble
Stayed 2 nights in Jan 2020

10/10 Excellent

順子

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しいお食事を頂きました 阿蘇神社にも近くて良かったです
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

PIK WAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務態度非常好，職員能說流利英文
Stayed 1 night in Dec 2023

10/10 Excellent

りりか

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Camille Dindi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Mt. Aso, it is a great place to stay! The food is amazing! The price is very reasonable and the location is great! The staff are very kind and reliable! Room was very comfortable. I would definitely come back :)
Stayed 1 night in Nov 2023

8/10 Good

Seiya

Travelled with family and small children
Liked: Staff & service, amenities
The open-air bath was really comfortable, and since it was a bath in the room, I was satisfied that I could relax without worrying about anyone.
Stayed 1 night in Sep 2023

8/10 Good

KUNIKI

Stayed 1 night in Aug 2023

10/10 Excellent

SATOMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ごはんがとてもおいしい（旅行に来て食べたかったものが全部出てきた） スタッフがちょうど良い距離感で親切 部屋が独立していて、他の客が気にならない 旅行1日目でとてもいい宿に泊まれてよかったです。ありがとうございました！
Stayed 1 night in Jul 2023

8/10 Good

Kam Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean, fantastic!!! We enjoy our stay here very much! Will recommend others to come!
Stayed 1 night in Mar 2023

2/10 Terrible

WADA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

CHING FONG

Stayed 1 night in Nov 2022

10/10 Excellent

YUKIE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

????

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
和モダンの素敵な旅館でした。 食事も美味しく接客サービスも良かったと思います。
Stayed 1 night in Sep 2022

10/10 Excellent

NAOMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
初めての阿蘇、快適でした
昔からの瀟洒な和風旅館ですが、お風呂は檜、家庭風呂はユニットと快適でした。和室に３人で泊まりましたが、廊下&テラスや脱衣場スペースがそこそこの広さで分かれていて、寝る者起きる者と家族それぞれが自由に過ごせました。部屋には、冷水、ポットの湯共に湧き水で美味しかったです。従業員の皆さん親切で、説明も丁寧でした。朝食の場所がわからず少し迷いました。朝食は量、品数が多くて食べきれませんでした。
Stayed 1 night in Nov 2019

8/10 Good

koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019