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PEARL STAR HOTEL ATAMI

4.5 star property
Luxury hotel with 6 restaurants and free breakfast

Photo gallery for PEARL STAR HOTEL ATAMI

Premier Suite Room With open-air-bath, Non smoking | Bathroom
Separate bathtub and shower, spring water bathtub, rainfall showerhead
Front of property
Reception
Premier Suite Room With open-air-bath, Non smoking | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Spa
  • Laundry

Explore the area

Map
Higashikaigancho 6-45, Atami, Shizuoka, 413-0012
  • Atami Sun Beach
    ‪7 min walk‬
  • Kinomiya Shrine
    ‪14 min walk‬
  • MOA Museum of Art
    ‪5 min drive‬
  • Oshima (OIM)
    ‪582 min drive‬

Room options

View all photos for Deluxe Twin Room With open-air-bath, Non Smoking

Down duvets, free minibar, in-room safe, blackout curtains

Deluxe Twin Room With open-air-bath, Non Smoking

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hillside Fourth Room With semi-open-air-bath, Non Smoking

Hillside Fourth Room With semi-open-air-bath, Non Smoking

Hillside Fourth Room With semi-open-air-bath, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Free minibar items
Flat-screen TV
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Connecting Room (Deluxe Twin Room With open-air-bath), Non Smoking

Down duvets, free minibar, in-room safe, blackout curtains

Connecting Room (Deluxe Twin Room With open-air-bath), Non Smoking

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Premier Suite Room With open-air-bath, Non smoking

Premier Suite Room With open-air-bath, Non smoking

Premier Suite Room With open-air-bath, Non smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
4 bedrooms
Blackout curtains
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Deluxe Twin Room With Tatami and open-air-bath, Non Smoking

Deluxe Twin Room With Tatami and open-air-bath, Non Smoking

Deluxe Twin Room With Tatami and open-air-bath, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Deluxe Ocean View Bath with Tatami, Non-smoking

Separate bathtub and shower, spring water bathtub, rainfall showerhead

Deluxe Ocean View Bath with Tatami, Non-smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
Blackout curtains
  • 82 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Junior Suite Triple Room With open-air-bath, Non Smoking

Junior Suite Triple Room With open-air-bath, Non Smoking

Junior Suite Triple Room With open-air-bath, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
Blackout curtains
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Connecting Room (Superior Twin Room With open-air-bath), Non Smoking

Down duvets, free minibar, in-room safe, blackout curtains

Connecting Room (Superior Twin Room With open-air-bath), Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Universal Design Twin Room, Non Smoking

Universal Design Twin Room, Non Smoking

Universal Design Twin Room, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite Twin Room With open-air-bath, Non Smoking

Junior Suite Twin Room With open-air-bath, Non Smoking

Junior Suite Twin Room With open-air-bath, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
Blackout curtains
  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hilside Twin Room With Tatami and semi-open-air-bath, Non Smoking

Separate bathtub and shower, spring water bathtub, rainfall showerhead

Hilside Twin Room With Tatami and semi-open-air-bath, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Twin Room With open-air-bath, Non Smoking

Down duvets, free minibar, in-room safe, blackout curtains

Superior Twin Room With open-air-bath, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room With Tatami, Non Smoking

Superior Twin Room With Tatami, Non Smoking

Superior Twin Room With Tatami, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Down duvet
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room Ocean View With Private Open-air Bath

Down duvets, free minibar, in-room safe, blackout curtains

Superior Twin Room Ocean View With Private Open-air Bath

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Hillside View With Private Open-air Bath

Down duvets, free minibar, in-room safe, blackout curtains

Suite Hillside View With Private Open-air Bath

  • Sleeps 4
  • 4 Double Beds

View all photos for Suite Hillside View With Private Open-Air Bath And Tatami Room

Down duvets, free minibar, in-room safe, blackout curtains

Suite Hillside View With Private Open-Air Bath And Tatami Room

  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Junior Suite Ocean View With Private Open-air Bath

Interior

Junior Suite Ocean View With Private Open-air Bath

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room Ocean View With Private Open-air Bath And Tatami Room

45-inch flat-screen TV with satellite channels, TV, Netflix

Deluxe Twin Room Ocean View With Private Open-air Bath And Tatami Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Universal Designed Twin Room Ocean View

View from property

Universal Designed Twin Room Ocean View

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Ocean View With Tatami Room

Down duvets, free minibar, in-room safe, blackout curtains

Superior Twin Room Ocean View With Tatami Room

  • Sleeps 4
  • 2 Single Futons and 2 Double Beds

View all photos for Deluxe Twin Room Ocean View With Private Open-air Bath

45-inch flat-screen TV with satellite channels, TV, Netflix

Deluxe Twin Room Ocean View With Private Open-air Bath

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Quadruple Room

Down duvets, free minibar, in-room safe, blackout curtains

Superior Quadruple Room

  • Sleeps 4
  • 4 Double Beds

View all photos for Premier Suite Ocean View With Private Open-Air Bath

View from property

Premier Suite Ocean View With Private Open-Air Bath

  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Quadruple Room

Down duvets, free minibar, in-room safe, blackout curtains

Deluxe Quadruple Room

  • Sleeps 4
  • 4 Double Beds

View all photos for Junior Suite Triple Bed Room

Interior

Junior Suite Triple Bed Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Deluxe Twin Room Ocean View With Ocean View Bath And Tatami Room

Interior

Deluxe Twin Room Ocean View With Ocean View Bath And Tatami Room

  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

About the area

Atami

A luxury stay in Atami awaits you at PEARL STAR HOTEL ATAMI. You'll find Atami Sun Beach a few steps away and Kinomiya Shrine within a 15-minute stroll. Highlights at this hotel include free buffet breakfast, free self-parking and a gym. .A day of pampering can include facials and aromatherapy. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Each morning free breakfast is served. .Places within a 30-minute walk of this 4.5-property class Atami hotel include Atami Plum Garden and MOA Museum of Art.

What's nearby

  • Atami Sun Beach - 7 min walk - 0.7 km
  • Heiwadori Shopping Street - 8 min walk - 0.6 km
  • Kinomiya Shrine - 14 min walk - 1.2 km
  • Atami Plum Garden - 3 min drive - 2.1 km
  • MOA Museum of Art - 5 min drive - 2.5 km

Getting around

  • Atami Station - 9 min walk
  • Tokyo (HND-Haneda) - 133 min drive

Restaurants

  • ‪磯丸平和通り店 - ‬9 min walk
  • ‪プリン亭 - ‬8 min walk
  • ‪バルバルATAMI - ‬7 min walk
  • ‪囲炉茶屋 - ‬7 min walk
  • ‪漁屋 - ‬9 min walk

About this property

PEARL STAR HOTEL ATAMI

Luxury hotel with 6 restaurants and free breakfast
There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. A health club, spa services, and multilingual staff are also featured at the luxury PEARL STAR HOTEL ATAMI. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Atami hotel.

  • 87 guestrooms or units
  • 6 dining venues
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
PEARL STAR HOTEL ATAMI offers 87 accommodations with DVD players and free minibar items. Rooms open to balconies. Beds feature down duvets. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bathrobes and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen).

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Health club
  • Shopping
  • Yoga classes

Family friendly

  • Baby bath
  • DVD player
  • Free cot
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

PEARL STAR HOTEL ATAMI Hotel
PEARL STAR HOTEL ATAMI Atami
PEARL STAR HOTEL ATAMI Hotel Atami

Frequently asked questions

What is the cancellation policy at PEARL STAR HOTEL ATAMI?

PEARL STAR HOTEL ATAMI offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at PEARL STAR HOTEL ATAMI?

Yep, PEARL STAR HOTEL ATAMI has a free self car park.

Are there any beaches close to PEARL STAR HOTEL ATAMI?

Yep, PEARL STAR HOTEL ATAMI is a short 7-minute walk from Atami Sun Beach.

Is there a spa on site at PEARL STAR HOTEL ATAMI?

There's no onsite spa, but this property does offer services like facials and body treatments.

What makes PEARL STAR HOTEL ATAMI a romantic place to stay?

Couples spa treatments and a lounge bar, as well as spring water baths and private balconies in the guestrooms, help set the scene for a romantic weekend at PEARL STAR HOTEL ATAMI.

Is PEARL STAR HOTEL ATAMI family-friendly?

You bet! With amenities such as baby baths and children's slippers in the guestrooms, it's no surprise that PEARL STAR HOTEL ATAMI is a hit with families.

Are there hot tubs in the rooms at PEARL STAR HOTEL ATAMI?

No, but there are spring water baths in the guestrooms.

Does PEARL STAR HOTEL ATAMI serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at PEARL STAR HOTEL ATAMI?

No, PEARL STAR HOTEL ATAMI does not offer an airport shuttle service.

Is there a bar or restaurant at PEARL STAR HOTEL ATAMI?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at PEARL STAR HOTEL ATAMI?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at PEARL STAR HOTEL ATAMI?

No, pets are not allowed.

PEARL STAR HOTEL ATAMI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 157 reviews
Rating 8 - Good. 20 out of 157 reviews
Rating 6 - Okay. 6 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 2 out of 157 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jekwon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel. The rooms are absolutely beautiful. The bathtub on the balcony is actual hot spring water. The place is immaculate. The gym is also very nice. And also, it's easy walking to Giza where all the food is. I would definitely stay here again. Hopefully even more nights.
Stayed 1 night in Jan 2025

10/10 Excellent

YU-WEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. Staff members were so professional and polite. Room was roomy and includes many nice touches that makes our stay comfortable and convenient. Onsen in the room and infinite onsen were both amazing. Kaiseki dinner and breakfast were delicious. Love this hotel so much that we definitely want to stay here once again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed upscale hotel in front of the beach with breakfast buffet and other amenities included
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room settings is excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yoshihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect ocean view from Onsen and room. Sun rise was awesome.
Stayed 2 nights in Dec 2024

2/10 Terrible

Minh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Greeted by very rude manager
Stayed 2 nights in Dec 2024

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room was amazing - everything is so high tech. You control all the electricals with the ipad, the TV rises up from the drawer. I feel so comfortable staying in the room. The amenities and pajamas are so thoughtful. I got an amazing view of the ocean from my room. Amazing breakfast... I love their DIY freshly squeezed mikan. It's the best I've ever had. From then I learned Izu is famous for their oranges. That's why there's orange trees growing everywhere in people's homes. The walk to Atami station is 10 min - lots of stairs to climb as Atami situates on mountains. There's no shuttle service so you have to get there yourself. That's not a problem for me as we drove there. Lots of parking spaces available.

6/10 Okay

Luxi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk service severely lacking for a hotel like this. When we arrived, an employee in training asked if I had a reservation tonight and told me check in is at 3. Then she stared at me blankly and left me standing by the front desk. Afterwards a male employee came over and asked for passports for copy. After making copies, they took my luggage for keeping before checkin and then he proceeded to wave us off, as if shooing us away. I understand that there's a language barrier and I'm not expecting them to speak English to us, but there absolutely no need to wave us off like that. What a terrible first impression to leave on your guests. It may just be these two employees, because I see better service offered to other guests. At checkout, taxi service was not offered to us but to other guests. Hotel location is unbeatable and facilities are new. Hotel breakfast buffet is great, with fresh orange juice. Stay was overall relaxing, I hope they can improve their staff training
Stayed 2 nights in Dec 2024

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is wonderful. They will give u voucher if you don’t need to make up room. Room cleanliness is great. View from from the room is great as well. Sleep Is undisturbed.
Stayed 2 nights in Nov 2024

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice but way overpriced

My husband and I made a night's stop in Atami during our recent two-week Japan trip and stayed at Pearl Star. The price of around $700 a night (in early November) was way beyond our usual budget but we figured it was worth it because, above all, we were attracted to the hotel rooms' private onsens and the hotel seemed like it was quite luxury. The positives: -The hotel is very nicely located right on the beach and a close walk to both the train station area and the town's ginza street -It's extremely clean and well-appointed - the included breakfast wasn't the best we had in Japan was certainly nice and extensive, and we enjoyed the fairly affordable 30-min massages available at the spa The big negative, for us, was the lack of personalized service of any kind we received from the hotel staff, particularly the front desk. When we arrived, we asked if there was a concierge and the man helping us told us this was a word he'd never heard before; we asked if anyone could recommend local restaurants or help make reservations (particularly needed as this is not a super touristy location and not a lot of English speakers) and were told they could not. We were not offered any general information about how our in-room onsen worked, or how the public onsen worked/rules for it either. Overall, for this price especially, I would expect a much higher level of service from this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Takeshi

Stayed 1 night in Oct 2024

10/10 Excellent

Nobuyoshi

Stayed 2 nights in Oct 2024

10/10 Excellent

Brianna

Stayed 2 nights in Oct 2024

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onsen at Pearl Star

amazing hotel. the room with onsen is well worth it. free mini bar and access to lev 2 loungs for nibbles and drinks is a great social spot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views nice rooms. Staff very helpful. Easy walk to many local restaurants.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay. The rooms with a private onsen are beautiful. The food is fresh and delicious and the staff are friendly, gracious and professional. The only exception was the staff member we encountered when we arrived prior to the check in time. We found him to be less than accommodating and quite rude. Thankfully, a colleague stepped in to help. We’d go back for sure and highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai Lam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and cozy room, fit for family of 4, we enjoy the onsen at the balcony. Buffet breakfast is very good too . We really enjoy our stay at this hotel. ^_^
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with top notch customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Naoko, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice onsen hotel in Atami beach front. Access from the train station is provided by the local taxi paid by the hotel. Great experience!
Stayed 1 night in Jun 2024