2/10 Terrible
Kendrick
Travelled with partner
3 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in and went into my room, the first thing I noticed was that it smelled like sweaty gym socks. After settling in, my fiancée noticed a german cockroach running across the bathroom countertop. I went and killed it and noticed several dead ones all along the floor in the bathroom. Absolutely disgusting. I proceeded to go talk to the front desk and asked them if they had a roach problem to which they said “yeah kind of”. Instead of offering me a discount or refund, the employee said “I don’t know why they put you in that room” and moved me from floor one to floor six. After moving everything from one room to the next, the new room smelt better. After settling in I noticed a set of used eyelashes sitting at the base of the light fixture on the desk. Are you kidding me?! I was moved to another room that wasn’t even cleaned. We spent our last two nights at a family friends house instead of our hotel because of how disgusted we were. I still haven’t got my security deposit back yet either. Would not recommend people stay here.
Kendrick
Stayed 3 nights in Dec 2024