8/10 Good
Stephen
Travelled with partner
26 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities
The overall experience was very good, and we will definitely be back. It is such a great local option to get away from home and enjoy a special evening out. My only issue that occured, would be a misconception of what a "room with a view" is. I was able to get a solid price for the hotel room, however booked a King Corner room, which was at a higher cost. When we arrived, the front desk clerk said she "would move us up 1 floor for a better view" because we were Marriot Bonvoy members. We were placed on the 3rd floor, and there was no view to speak of. We were facing the top of the building's roof and staring down at the backside of a parking lot with a dumpster. While I understand that the location of the hotel has limtied views, I wouldn't have advertised this to a guest as an "upgrade". We stayed in Room 336 for reference. I do want to convey that the staff was very professional, the room was great, and we loved our dining experience at South City Kitchen for breakfast. Thank you.
Stephen
Stayed 1 night in Aug 2024