Ratings based on 78 Verified Reviews
Real reviews from guests who’ve stayed
3.0 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller from Auckland
Posted 27 Jul. 2020 on Expedia
False advertising. Rude staff. Beds with one small blanket in winter. Old building and freezing cold-no insulation. Bathroom tap didn't turn on. Booked for 3 nights, thinking it had a private bathroom as advertised. Upon check in found out no room had private bathroom. All shared. Refused to refund me any money. Even after showing them the advertisement online. Didn't stay and booked elsewhere. Only parking available is pay and display down the road that is more expensive than the room itself.
Comment from Hotel Management
27 Jul. 2020 by sam, Hotel Management
Thanks for your review. Please note that we have not done any false advertising. It clearly shows on our site that we do not have any en suite rooms. If you were unsure, you could have called us before making the booking. Also, before making the payment at our property, you could have checked the room. As per our policy, we cannot cancel the reservation. Please do not mislead other guests by posting incorrect reviews. We do have heaters in our rooms and extra blankets are provided on request. You have taken the key with you and not even returned the key. Please return the key asap to avoid being charged.
by A verified traveller from Tauranga
Posted 16 Feb. 2020
Not once did we see the staff. We arrived at 3pm and had to check in via the phone at the door. Property is quite dated but useable. Kitchen is tiny. Parking is street parking and you have to move your vechicle every 2hrs between 10am-6pm.
If you want a basic room at a good location then this is it but don't expect much more
by A verified traveller
Posted 2 Jan. 2020 on Hotels
Cheap and cheerful. Nothing amazing but enough to get by on.
by A verified traveller
smelly
Posted 19 Dec. 2019 on HotelsStinky
by A verified traveller
Posted 18 Oct. 2019 on Lastminute
Property was ok but just other people coughing and that was disturbing our sleep
by A verified traveller
Posted 18 Jul. 2019 on Expedia
Great friendly staff, comfortable environment, enjoyed the staff and would recommend to others
by A verified traveller from Vancouver, WA USA
Posted 17 Jul. 2019 on Expedia
Quiet location, excellent wifi signal, clean rooms. The on-site manager Steve went out of his way to help me when I needed to contact someone regarding car trouble.
Free parking means free 2hr street parking. After 6pm it's free until 10 am the next day.
by A verified traveller
Posted 20 Jan. 2019 on Hotels
by A verified traveller
Posted 14 Dec. 2018 on Hotels
by A verified traveller
Run down and no good
Posted 11 Oct. 2018 on HotelsThis place is in a bad state. One of the worst places we have stayed and we have travelled to many places around the world.
The cleanliness is atrocious - for one example the same "floor towels" in the showers were scrunched up and soaking for the whole 3 days that we were there (I DARE you to step on it).
One previous review mentioned something about the blankets smelling like they hadn't been cleaned for a long time - we made the mistake to also smell them. I would advise against this (we used some blankets we had brought with us).
There is no check in desk, so no-one there to greet you or to help out in any way. Only a phone in the corridor for you to speak with... someone. There is an "office", which was closed for most of the time that we were there. But the people that came out of there appeared to be cleaners/guests possibly staying rent free. Some people made a curry on the first night and left the kitchen in a complete state - dirty dishes and pots everywhere. And the kitchen wasn't adequately cleaned for our whole stay. Some of the windows are broken, and there are holes in various walls.
The immediate area is empty, but it isn't too far from shops etc (but be prepared to walk at least 20 mins).
The house itself is a nice old building, with a great garden. The sad thing is that with a bit of love, this could be a very nice place. But I feel it has been neglected for many years.
Overall, do yourself a favour and look elsewhere.