6/10 Okay
Phoebe F.
2 Nov 2024
Disliked: Cleanliness
Ok…but needs improvement
Our adult family stayed for 5 nights. Location of property, space within and parking was great. Communications were promptly responded to. However cleanliness and maintenance were disappointingly poor. Grime and dusty surfaces, large hole in the bathroom wall, dirty and stained carpet, ants in pantry and inside the kettle, no dishwashing liquid, one tea towel, dryer didn’t work so difficult to dry the towels ( with only one set we needed to wash them to reuse for 5 nights) and broken Venetian blinds. It really felt like a deep clean was required and paint touched up and wall fixed and the outdoor area needs a high pressure hose to remove the green slime and I’d check the safety of the balustrade. As the weather was rainy, we didn’t have cause to use the bbq deck area…luckily. The downstairs space had a musty smell. In spite of this we enjoyed being together but wouldn’t recommend the property to others at the current price point unless these issues were addressed. We were advised we’d have the cleaning fee refunded but yet to receive that.
Phoebe F.
Stayed 5 nights in Oct 2024