2/10 Terrible
Helen
17 Mar 2025
Disliked: Staff & service
With a smile staff offered to book a cab and didn't mention minimum fares. When the cab arrived I was told the minimum fare was $40. As I was only going a couple of Kms so chose to walk. Frustrating.
When asked where the nearest shops were, vague instructions were given. No map. Again with a smile as if the question was answered and their job was done.
Upon arrival our booking was set up so that we could leave via key drop when we departed in the morning. When leaving staff insisted that we retrieve our key from the key drop, move to another service station and wait while they completed their departure admin.
All staff I spoke with had English as a second language and were hard to understand. All were friendly and smiled a lot, though on balance they were unhelpful as they didn't provide correct information, enough details or the service that was promised
Helen
Stayed 1 night in Mar 2025