Embassy Suites by Hilton Austin Arboretum

3.5 star property
Suburban Austin hotel in Gateway with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Indoor pool, open 6:00 AM to midnight, pool loungers
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    20 min walk
  • Q2 Stadium
    4 min drive
  • Domain Northside
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    21 min drive

Room options

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Sofa bed
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Sofa bed
Premium bedding
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Allergy Friendly (Pure)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Down duvet
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Sofa bed - double
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Pillow-top bed
Down duvet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Pillow-top bed
Down duvet
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Sofa bed - double
Pillow-top bed
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
Pillow-top bed
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Austin

At Embassy Suites by Hilton Austin Arboretum you'll be 1.6 km (1 mi) from Arboretum at Great Hills Mall and 3.9 km (2.4 mi) from J. J. Pickle Research Campus. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, DJs American Grill, is open for breakfast and dinner. Enjoy the gym, Hot tub and pool loungers. 1959 square feet (182 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Gateway hotel include Main Event Entertainment and University of Texas at Austin.

What's nearby

  • Arboretum at Great Hills Mall - 20 min walk
  • Q2 Stadium - 4 min drive
  • J. J. Pickle Research Campus - 5 min drive
  • St. David's North Austin Medical Center - 6 min drive
  • University of Texas at Austin - 11 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom International Airport (AUS) - 21 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Dave & Buster's - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive

About this property

Embassy Suites by Hilton Austin Arboretum

Suburban Austin hotel in Gateway with free breakfast
Embassy Suites by Hilton Austin Arboretum offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 1959 square feet (182 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Arboretum also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 1959 sq ft of conference space
  • 182 sq. m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Austin Arboretum?

Embassy Suites by Hilton Austin Arboretum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Austin Arboretum?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Austin Arboretum on 8 Dec 2024 start from NZ$197.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Austin Arboretum?

Yep, Embassy Suites by Hilton Austin Arboretum has free RV/bus/truck parking. Self car park with in/out privileges is also available for USD 10 per night.

Does Embassy Suites by Hilton Austin Arboretum have a pool?

Embassy Suites by Hilton Austin Arboretum has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to midnight.

What makes Embassy Suites by Hilton Austin Arboretum a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Austin Arboretum.

Is Embassy Suites by Hilton Austin Arboretum family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as art supplies in the guestrooms, it's no surprise that Embassy Suites by Hilton Austin Arboretum is a hit with families.

Does Embassy Suites by Hilton Austin Arboretum serve breakfast?

Yeah, our guests adore the free on-the-go breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Austin Arboretum?

No, Embassy Suites by Hilton Austin Arboretum does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Austin Arboretum?

Yep, you can grab a meal at Embassy Suites by Hilton Austin Arboretum's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Austin Arboretum?

Check-in begins at 3:00 PM. Check-out time is noon.

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 1002 reviews" "
Rating 8 - Good. 210 out of 1002 reviews" "
Rating 6 - Okay. 170 out of 1002 reviews" "
Rating 4 - Poor. 129 out of 1002 reviews" "
Rating 2 - Terrible. 91 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

STEVE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok experience but not up to Embassy standards.
Staff are welcoming and helpful. But this Embassy is not keeping up with ALL THE OTHER Embassy Suites. Pool area is awful - ceiling is dripping some kind of water into the pool and hot tub. The water is green. Breakfast is really weak. Hot food is only ordered by counter so you no longer see what is available. Have to keep asking for more bacon or hashbrowns which is inconvenient. Orange juice is super diluted - more like just water. We had two room 321 and 322. They were aged but clean. Beds were nice. The rooms were didn’t cool down enough to our liking but it was 103 for the highs outside. For the price that we paid - we should have chosen one of the other Embassy Suites or the Drury Plaza which is comparable. Good luck.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I did not like is the 15.00 for self parking!!
Stayed 1 night in Aug 2024

4/10 Poor

Matt

Stayed 1 night in Aug 2024

6/10 Okay

Moabe

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
broken toilet
Stayed 1 night in Jul 2024

4/10 Poor

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty showers
Mold in showers
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
It was okay
Stayed 1 night in Aug 2024

10/10 Excellent

Rhoshanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was wonderful. The staff was hospitable. We really enjoyed our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Check in was super easy ladies at the front desk were extremely friendly and courteous. Happy hour was fantastic. Room was clean with a little mold in the bathtub. Water pressure was low, air conditioning did not get cool, Poole was a dark green and so was the hot tub however, both were still open for use.
Stayed 1 night in Jul 2024

10/10 Excellent

Demetrece

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Seyram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location!
Stayed 1 night in Apr 2024

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family had to leave Houston due to no power after a Hurricane. The room we got had a living room and a bedroom that was very comfortable and became a great home away from home while we could not be in ours. The breakfast and lobby were also very nice, and complimentary drinks for all customers were a nice treat. Upon arrival we actually got a room with a very off putting odor, but the front desk switched us no questions asked! I really dislike complaining about things like that so it was nice that I was heard and believed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Angelic

Stayed 3 nights in Jul 2024

4/10 Poor

Emily, bryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a complete renovation. It feels dirty and rundown. Our room had furniture that looked like it was purchased at scratch and dent sale. The mold on the bathroom ceiling is a health issue. We couldn’t take a bath and had to take showers because the plug was broken/missing. Breakfast was ok, but we had to sit at a booth that had all of vinyl worn off of the benches. There is no way to properly clean the benches when the vinyl has exposed the cloth underneath. At checkout, the manager was taking a couple on a tour and didn’t even acknowledge that I was there trying to checkout. He left with no other staff member at the counter to help me. After waiting about 10 minutes, someone finally came out of an office to help.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Discouraged Hotel Stay
Hotel has No Free parking. Even though the App says it does. We were fined because all parking has to be paid for. Check the Taxes for room because there are a lot more now. Main areas was Hot and humid. Only One elevator was working. Pool went out after first night. It wasn’t that great this time. We have been here before just not sure if we would stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Amenities
Great stay
Stayed 1 night in Jun 2024

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, willing to accommodate situationally
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just Okay
The hotel and room were clean but in need of repairs. Only one elevator was working, making the wait longer than necessary. The breakfast buffet was well done - lots of food options and great service.
Stayed 2 nights in May 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024