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Hampton Inn & Suites Austin @ The University / Capitol

2.5 star property
Hotel with free breakfast, a quick walk to Texas State Capitol

Photo gallery for Hampton Inn & Suites Austin @ The University / Capitol

Premium bedding, in-room safe, desk, laptop workspace
32-inch TV with cable channels, pay films
Outdoor pool, pool loungers
Exterior
32-inch TV with cable channels, pay films

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning
The current price is NZ$316
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
1701 Lavaca St, Austin, TX, 78701
  • Texas State Capitol
    ‪8 min walk‬
  • University of Texas at Austin
    ‪12 min walk‬
  • Sixth Street
    ‪16 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio, Accessible, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Studio, Accessible, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, One King Bed, Accessible

32-inch TV with cable channels, pay films

Studio, One King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard, with Balcony, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard, with Balcony, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Premium bedding
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard, One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard, One King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, One King Bed, with Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, One King Bed, with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

32-inch TV with cable channels, pay films

Studio, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, with Balcony, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Studio, with Balcony, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, One King Bed

32-inch TV with cable channels, pay films

Suite, One King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard, Two Queen Beds, with Balcony

Premium bedding, in-room safe, desk, laptop workspace

Standard, Two Queen Beds, with Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard, Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard, Two Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard, One King and One Sofa Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard, One King Bed, with Balcony

Premium bedding, in-room safe, desk, laptop workspace

Standard, One King Bed, with Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Ceiling fan
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Austin

Hampton Inn & Suites Austin @ The University / Capitol places you in the centre of Austin, within just a 15-minute stroll of Texas State Capitol and University of Texas at Austin. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and a 24-hour business centre. .Enjoy the gym and pool loungers as well as access to bike hire. 764 square feet (71 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 30-minute walk of this Downtown Austin hotel include Sixth Street and Moody Theater.

What's nearby

  • Texas State Capitol - 8 min walk - 0.7 km
  • University of Texas at Austin - 12 min walk - 1.1 km
  • Sixth Street - 16 min walk - 1.4 km
  • Moody Theater - 3 min drive - 2.1 km
  • Austin Convention Center - 3 min drive - 2.7 km

Getting around

  • Austin Station - 9 min drive
  • Martin Luther King Jr Station - 10 min drive
  • Austin-Bergstrom International Airport (AUS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪P. Terry's Burger Stand #22 - ‬6 min walk
  • ‪Texas Chili Parlor - ‬4 min walk
  • ‪Gong CHA - ‬6 min walk

About this property

Hampton Inn & Suites Austin @ The University / Capitol

Hotel with free breakfast, a quick walk to Texas State Capitol
Hampton Inn & Suites Austin @ The University / Capitol offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 764 square feet (71 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hampton Inn & Suites Austin @ The University / Capitol. Parking is available for a fee.

Smoking is allowed in designated areas at this Austin hotel.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 764 sq ft of conference space
  • 71 sq. m of conference space
  • Built in 2012
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Hampton Inn & Suites Austin @ The University / Capitol offers 137 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 764 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, private entrance

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Austin Capitol
Hampton Inn Austin University
Hampton Inn Austin University Capitol
Hampton Inn Capitol
Hampton Inn Capitol Austin
Hampton Inn Capitol Hotel
Hampton Inn Capitol Hotel Austin University
Hampton Inn University Capitol Austin
Hampton Inn Austin @ University Capitol
Hampton Inn & Suites Austin @ The University / Capitol Hotel
Hampton Inn & Suites Austin @ The University / Capitol Austin

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Austin @ The University / Capitol?

Hampton Inn & Suites Austin @ The University / Capitol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Austin @ The University / Capitol?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Austin @ The University / Capitol on 14 Apr 2025 start from NZ$315.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Austin @ The University / Capitol?

Yep, Hampton Inn & Suites Austin @ The University / Capitol has a secured covered self car park with in/out privileges for USD 40.00 per night.

Does Hampton Inn & Suites Austin @ The University / Capitol have a pool?

Hampton Inn & Suites Austin @ The University / Capitol has a pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hampton Inn & Suites Austin @ The University / Capitol family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hampton Inn & Suites Austin @ The University / Capitol is a hit with families.

Does Hampton Inn & Suites Austin @ The University / Capitol serve breakfast?

Yep, our travelers are hooked on the free on-the-go breakfast here! Available daily from 6:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Austin @ The University / Capitol?

No, Hampton Inn & Suites Austin @ The University / Capitol does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Austin @ The University / Capitol?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hampton Inn & Suites Austin @ The University / Capitol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1002 out of 1399 reviews
Rating 8 - Good. 257 out of 1399 reviews
Rating 6 - Okay. 67 out of 1399 reviews
Rating 4 - Poor. 37 out of 1399 reviews
Rating 2 - Terrible. 36 out of 1399 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Radelle

Liked: Amenities, property conditions & facilities
Everything about this hotel is perfect! I will definitely book again.
Stayed 1 night in Dec 2024

8/10 Good

Erik

Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

stephen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
NO HOT WATER!
There was no hot water! When we called the front desk they seemed to know there was an issue and that needed to reset the hot water heater. Ridiculous to have to take a cold shower or no shower at all with little recognition that this is a major inconvenience. We will not be staying here and you can look we stayed here one night each of the last 3 months.
Stayed 1 night in Dec 2024

10/10 Excellent

Hunter

Stayed 3 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good location. Great breakfast
Stayed 1 night in Dec 2024

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austin family trip-Alabama concert
Room was great and service was fine. We were surprised by the $40 self parking fee per night in the parking garage. Balcony was wonderful w great views.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to state capitol
Stayed 1 night in Sep 2024

6/10 Okay

Lola

Liked: Staff & service
I was quite shocked to have to pay $40 to park overnight in the hotel's garage. I have stayed in dozens of hotels and never had to pay for parking in the garage. This should be noted on the website. Our room had no hot water which I discovered after disrobing and being ready to get clean and go to bed. We had to pack everything and move to a suite in order to have hot water. So aggravating. Suite was much larger, bed was comfortable but as soon as I went to take a shower I found several very long, quite noticeable hairs on the bathtub edge and bottom. Does no one clean the rooms any more? I won't recommend this hotel due to the lack of hot water in the first room, hair in the second room's bathroom and ridiculous $40 parking fee.
Stayed 1 night in Nov 2024

10/10 Excellent

Oswaldo

Stayed 1 night in Nov 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to everything downtown that you can walk.
Stayed 1 night in Dec 2024

10/10 Excellent

jerany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much
Stayed 1 night in Nov 2024

10/10 Excellent

Jeri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Would recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

sarahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Amenities
Clean. Quiet. Very nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jerrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Above and beyond.. beUtiful property and amazing room!!
Stayed 2 nights in Nov 2024

10/10 Excellent

danette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Llecenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is fantastic. The area surrounding, did not have many obvious dining options
Stayed 2 nights in Nov 2024

2/10 Terrible

Jordan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My water got shut off and I couldnt shower.
I wasnt able to shower inbetween my overnight shifts at the hospital. The water got shut off to the entire hotel. The manager knew what happened to me and didnt even try to reach out. It was the WORST hitel experience I have had. For over 200$ a night I expected to be able to shower. I spent my shift at the hospital feeling disgusting because i wasnt able to clean myself. The room was dirty too. The mini fridge smelled DISGUSTING. The manager, being aware of the situation because I definitely told the front desk staff, should have at least reached out to me. I should not of been forced to try and track them down on multiple occasions. I have never stayed at a hotel that I couldnt shower at. The shower was down from early morning until after 6:30pm. I sleep all day because I am at the hospital from 6:30am until 6:30pm. Everyone i have told about the situation was shocked. The most shocking is the manager not even writing a note, NOTHING to apologize for this massive inconvenience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

2/10 Terrible

Gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was fine except we didn't have water at all. Got here at 6:30pm hoping for a shower to refresh but 9pm comes around still no water. Had to get a bottle water just to brush my teeth. Dont get me started on flushing toilet 😤 not ok. Having to go to bed without shower feeling dirty. At that point just to tired to drive and find another hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and safe
Stayed 1 night in Nov 2024